Douglas Jeep Chrysler Dodge Ram

Came into dealership hopeful and left with a pounding headache! Randy kept professing over 20 yrs. experience selling cars... well, don't know how he managed that. First, he knew little of the cars he headache! Randy kept professing over 20 yrs. experience selling cars... well, don't know how he managed that. First, he knew little of the cars he was selling. Then insulted my trade calling it a "beater" and was not worth anything without even SEEING it. I LOVED that car... it was an older but well-maintained convertible in storage, so did not have it at dealership until we found the car I wanted. He talked to me like I was a "dumb blond" and even wrote down a "to do" list telling me what I "needed" to do to buy a new car from them. Randy kept playing typical "track store" games... "if I could get you that care for $XYZ, would you buy it now?" Did not even LOOK at my other trade that I had parked out front (drive it, look inside, under hood, body, etc.), so could not get an appraisal for it. Was trying to talk me into ordering a car since they had poor inventory rather than conduct a dealer search. However, Randy also said NO ONE in the area had the model I was searching for (a LIE... found 21 at another dealership!). They had a car on the lot without the equipment listed on the manufacturer's sticker which caused a lot of confusion. Well... this "dumb blond" is buying a car elsewhere and guess what... without the mandatory "to do" list! Very degrading experience more typical of 1980's used car lots. More

Craig Nereim is one of the best salesman I have ever met. He is friendly, soft spoken, non-pushy, knowledgeable, and you get the feeling he will do everything he can to get you the deal you want and does ex He is friendly, soft spoken, non-pushy, knowledgeable, and you get the feeling he will do everything he can to get you the deal you want and does exactly that! More

My salesman, Pete McIvers, was great to work with and would send business to him and this dealership any chance I can. Everyone was friendly and had quite a few people introduce themselves to me and con would send business to him and this dealership any chance I can. Everyone was friendly and had quite a few people introduce themselves to me and congratulate me on my new Dodge Challenger. More

Purchased two used cars last week. Both Robert & Ken were friendly, knowledgeble, & professional. Would recommend them to our friends. Will return in the future. Thanks! were friendly, knowledgeble, & professional. Would recommend them to our friends. Will return in the future. Thanks! More

During our most recent visit to our residence in Venice Florida an auto mishap prompted us to search for a pre-owned car. Douglas Jeep&Chrysler had vehicles that really stood out. With a lot of patience on Florida an auto mishap prompted us to search for a pre-owned car. Douglas Jeep&Chrysler had vehicles that really stood out. With a lot of patience on their part showing me cars in the heavy rain from tropical storm Debbie we agreed on a trade and purchase price. Craig Nereim our sales consultant gave us a high comfort level thru the process and to do list agreed upon at the time of sale. His follow thru after the purchase was great. Later upon concern about the transmission shifting funny the service group checked the vehicle and offered advice on its use in addition to an unrelated problem discovered and resolved that visit. Two parts that were ordered from the parts department came in promptly. I will have future scheduled maintenance when in town and consider another purchase when the need arises at Douglas. Thanks Gary&Ann Sunday More

Craig made leasing our new Chrysler Town & Country effortless. He accommodated our needs and made the process very easy. This has not always been the case at other dealerships. As a retiree of Chrysle effortless. He accommodated our needs and made the process very easy. This has not always been the case at other dealerships. As a retiree of Chrysler I appreciate the excellent customer service that I always get at Douglas. More

Mitch was fantastic and helped us find the car we wanted. We received an advertisment in the mail and decided to give the dealership a try. It was way better than we expected and more. All the sales people w We received an advertisment in the mail and decided to give the dealership a try. It was way better than we expected and more. All the sales people were great especially for Mitch. He made our experience and we were able to take home a brand new jeep. We did try other dealerships before them and was going to give up. I am so happy we decided to try one more time. I would definitely recommend this dealership to every person I know. I was very pleased with the overall experience. We now can enjoy our brand new jeep. Thanks so much :) More

Sales representative, Art Hoffman, was very knowledgeable and dealt with several of our specific needs very efficiently and effectively. Price negotiation was handled very well. The new car was ready for del and dealt with several of our specific needs very efficiently and effectively. Price negotiation was handled very well. The new car was ready for delivery on schedule and, despite a very busy day at the dealership, our delivery was handled smoothly, thoroughly and without interruption. I would highly recommend the dealership and our sales representative. More

I gave the high rating because of the way that I was treated by Craig Nereim. Very courteous and professional. Great experience over all. Also was pleased by the way I was treated by Ken Wells. treated by Craig Nereim. Very courteous and professional. Great experience over all. Also was pleased by the way I was treated by Ken Wells. More

This dealer handled my affairs very professionally and most off they respected the fact that I was the customer. They did not jack me around like most dealers do. most off they respected the fact that I was the customer. They did not jack me around like most dealers do. More