Douglas INFINITI

I am writing to share with you my GREAT experience of leasing 2 cars at Douglas Infiniti. It is the 4th Infiniti for me and the 5th for my wife, all of the previous ones leased at a different dealership. leasing 2 cars at Douglas Infiniti. It is the 4th Infiniti for me and the 5th for my wife, all of the previous ones leased at a different dealership. I sent out a request for proposals through the internet, and got a few responses the best of which was from Douglas Infiniti. We talked and they committed over the phone to a deal which I liked, and wanted us to come drive the proposed cars (M56x, and M37x). We drove up the same evening (about an hour drive), and I told my wife that if thwere will be any changes to the deal they offered over the phone (which unfortunatel, I encountered more than once), we get up and walk away. Well, to make a long story short, the cars they promised were there, they kept all telephone commitments per the phone conversation and even did better the terms! Allan, the sales person was extremely knowledgable in both car performance and operation details, and he and his boss, Jamie, were very cordial and professional!! I never had such a pleasant experience at any car dealership (I dealt with many during my life). The same excellent experince continued when we picked up the cars and signed the final contarcts. I stronly recommend that you try dealing with them! More

Steve was friendly, personable, professional and honest. The transaction was completed in a timely manner in a friendly, professional manner without the shennagins that happen in most other car dealers. Th The transaction was completed in a timely manner in a friendly, professional manner without the shennagins that happen in most other car dealers. The dealership is a pleasure with which to work. Further, the service team is fabulous as well: Gary, Mario, and Alexis. More

Steve was very helpful and walked me through the process of getting a used car. Great overall service and I would I would use again. of getting a used car. Great overall service and I would I would use again. More

Mike was a pleasure to deal with and I would recommend anyone looking for a new or used car to him. My friend also leased a car from Mike subsequent to my purchase and he was similarly happy. anyone looking for a new or used car to him. My friend also leased a car from Mike subsequent to my purchase and he was similarly happy. More

The sales process went very smoothly. There were no last minute surprises. The car and terms were as described by my salesman, Gil. Jamie made the financing paperwork quick and painless. I had 5 straight minute surprises. The car and terms were as described by my salesman, Gil. Jamie made the financing paperwork quick and painless. I had 5 straight prior Audi leases (15 years) so I was hesitant to make a change but Ed and his team at Douglas Infiniti put me at ease. I am very happy with the car and the experience. More

I went to Douglas Infiniti in large part because I had my previous Infiniti serviced there. I pretty much had a good idea of what I wanted to buy when I walked in. I was introduced to Mike Carchia who did previous Infiniti serviced there. I pretty much had a good idea of what I wanted to buy when I walked in. I was introduced to Mike Carchia who did an excellent job of getting me the car that I wanted. I did not feel pressured, or pushed in any way. Mike was very informative and professional, making sure I knew of all the features of my new car. I was also very impressed that, when the car was brought to the lot and inspected that Mike both pointed out minor blemishes (that were until then under the wrapping) and insisted on replacing and refinishing the affected portions so that my new Infiniti G37X Coupe was a spotless, new car in perfect condition. I traded-in my daughter's Volkswagen Beetle and receive a good trade-in. Overall the price was close to what I wanted to end up paying. Jamie Fishbane, the sales manager, was very involved in helping me close the deal and I very much appreciated his help in closing the deal. This was the fourth car I had purchased (third Infiniti), but the first that I really found both the sale process to be such a pleasant (yes, pleasant) experience. Certainly I can infer that this is because this is the first car that I had purchased from Douglas Infiniti. I am writing this two months after purchase and still have a good feeling and memory from the sale process. And certainly, I am still very happy with my car! More

I recently purchased a new G37x from another dealership (NOT DOUGLAS INFINITI) because they had the car in stock. However, when I wanted a remote starter installed, I came to DOUGLAS INFINITI because I fe (NOT DOUGLAS INFINITI) because they had the car in stock. However, when I wanted a remote starter installed, I came to DOUGLAS INFINITI because I felt their sales manager, Jamie Fishbane, truly understood the meaning of the word service. The treatment I received by Jamie, and the Douglas General Sales Manager, Edward English, was over and above anything I had expected, or have ever experienced in a lifetime of car buying. Their professionalism, respect, and courtesy toward me was outstanding. They made me feel like I was part of their family. Because of them, DOUGLAS INFINITI has earned ALL my business going forward. More

AFTER I VISITED, OTHER DEALERS MY HUSBAND & I CAME TO DOUGLAS IN SUMMIT NEW JERSEY, AND AS SOON WE WALK IN, MR.Carchia greeded us wanderful, then we knew that there was a truck that we like.we got. DOUGLAS IN SUMMIT NEW JERSEY, AND AS SOON WE WALK IN, MR.Carchia greeded us wanderful, then we knew that there was a truck that we like.we got. 2011 EX35 JOURNY AWD. THANKS TO DOUGLAS INFINITI AND SPECIAL THANKS T MR. Carchia FOR HELPING US. MR.& MRS. HAYES More

This is my 3rd Infiniti, Douglas has been great! They know who you are, not just a sale like other dealers. Always treated with respect and made to feel important, my satisfaction has definitely been the know who you are, not just a sale like other dealers. Always treated with respect and made to feel important, my satisfaction has definitely been their priority. I highly recommend this dealership! More

I just purchased my first car through Douglas and I can honestly say it was the best experience I've ever had. They truly treat you like family, very friendly and supportive through the entire process. H honestly say it was the best experience I've ever had. They truly treat you like family, very friendly and supportive through the entire process. Having come from a family where my father had a dealership for 25 years, this is the first dealership I've ever seen that gave what I grew up seeing.....respect, helpful in a friendly environment. I would recommend Douglas to anyone buying a car. They were awesome! I am now a customer for life. Thanks!!! More