Doug's Hyundai

Service Work for Recall Service work for a recall plus a few minor maintenance items, went very well. Got pricing on tires while I was there and they were very competitive, Service work for a recall plus a few minor maintenance items, went very well. Got pricing on tires while I was there and they were very competitive, had that done while my car was in the shop. More

Saturday Nice to have the service center open on Saturday since I work till 5 on the weekdays. The young service advisor on duty was knowledgeable and took add Nice to have the service center open on Saturday since I work till 5 on the weekdays. The young service advisor on duty was knowledgeable and took additional time to answer additional questions I asked and to show me how to operate some of the features of my vehicle. More

We'll done! Everyone was courteous and helpful! And quick! Ken called even prior to suggested pick-up time to tell me my car was ready! Thank you! Everyone was courteous and helpful! And quick! Ken called even prior to suggested pick-up time to tell me my car was ready! Thank you! More

Great Experience. I really appreciated it not being pushed into something. At no point I felt that I was under pressure to make a decision. The dealer didn't even ask m I really appreciated it not being pushed into something. At no point I felt that I was under pressure to make a decision. The dealer didn't even ask me whether or not I'd like to buy the car, even after the test drive. I was really a nice and relaxed buying experience. More

Prompt and Excellent service in a clean nice dealership! Doug's is HONEST! They do what needs to be done and don't try to sell you things you don't need. They greet you with courtesy and keep you informed Doug's is HONEST! They do what needs to be done and don't try to sell you things you don't need. They greet you with courtesy and keep you informed on timing if you are waiting. They fully review the work when completed and all of the pricing so you know what you paid for. They wash and vacuum your car too! The dealership is very comfortable - clean and bright. As part of my home town, Doug's is the dealership I rely on with confidence for all my service needs. More

Great customer service I was helped from the moment I drove up. I was in and out of the service department in a matter of 15 minutes. My loaner car was clean and ready for m I was helped from the moment I drove up. I was in and out of the service department in a matter of 15 minutes. My loaner car was clean and ready for me to drive away in. I really appreciate the professionalism of the staff. They are also very easy to talk to about any issues that I might have. More

Excellent! I have never used dealerships before for any of my cars' services. HOWEVER, once I got past the sales part, I LOVE Doug's service - thoughtful, thoro I have never used dealerships before for any of my cars' services. HOWEVER, once I got past the sales part, I LOVE Doug's service - thoughtful, thorough, totally customer oriented - can't say enough good things about them. Would buy a car here again just so I can use their service department!!! More

Immediate help I called about a relatively minor problem, hoping to get an appointment. The service department was only open another 2 hours and the service person s I called about a relatively minor problem, hoping to get an appointment. The service department was only open another 2 hours and the service person said that, if I could get it then, which I could, that they would be happy to take a look and see what the problem was. They had the part in stock and made the necessary repair right then. Wonderfully caring, personable and supportive staff, More

Maintenance Have such wonderful service! Really nice service managers, compared to a couple other places I’ve been too! The waiting area is nice and clean as well Have such wonderful service! Really nice service managers, compared to a couple other places I’ve been too! The waiting area is nice and clean as well. More

Laid back but professional Nic was a great help in helping me with purchasing my new car. He gave me space, but he was always available to answer questions and wouldn't hesitate Nic was a great help in helping me with purchasing my new car. He gave me space, but he was always available to answer questions and wouldn't hesitate to go and find answers. It was definitely a selling point compared to the dealership we went to earlier. More