Doug's Hyundai
Edmonds, WA
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Great car buying experience - best ever! Highly recommend Larry Peden. Friendly, helpful and pleasant during entire experience. Car was good price and all questions were answered, no high pre Highly recommend Larry Peden. Friendly, helpful and pleasant during entire experience. Car was good price and all questions were answered, no high pressure. Excellent experience! More
Best car purchase in my life I am 61 years of age and I hate purchasing a vehicle. This was by far the best experience I have had buying a car. Everyone at the dealership was re I am 61 years of age and I hate purchasing a vehicle. This was by far the best experience I have had buying a car. Everyone at the dealership was respectful and polite to me. I have difficult credit and everyone treated me as someone who could pay cash. I recommend this dealership and the employee I worked with to everyone I see. I will always go back here and recommend this location for people purchasing a vehicle. Recent press coverage had no impact because I have not have television coverage for over 8 years. I drove my the dealership, stopped by because sign said they would work with difficult credit and Larry Peden was so respectful and gave me my space to look without any pressure and answered all of my questions and let me choose what I wanted and then helped me to get it. More
The Best Ever! I need to apologize publicly for the way I first reacted to to My salesperson. In general, I really can't stand car salespeople. My attitude totall I need to apologize publicly for the way I first reacted to to My salesperson. In general, I really can't stand car salespeople. My attitude totally changed the day I met Vila Lind. I had been searching for a new car to replace my 2005 Elantra. After meeting with Vila, I knew that when I was ready to purchase my new car, there was no need to shop anywhere else. At almost every dealership you walk into today, you get attacked by hungry salespeople with $$$$ in their eyes. When you tell them you're not ready to buy today, you get turned over to some other guy to make sure the first person didn't leave anything on the table. This was not the case with Vila. After my first meeting with Vila I had the opportunity. to meet her General Manager, Young Lee. I've never met a more pleasant and straight forward General Manger. I told Mr. Lee that when the time was right, that I would be back to purchase my car from Vila. Well that day has come. This last Tuesday I drove away in a 2014 Elantra. It has been the Best car buying experience I have ever had. I feel very confident that everyone I refer to Vila for their new car will have the same great experience as I did. Thank you Vila and Young! Dean Wallace More
Rockin' the new Veloster Purchased a 2013 Veloster, LOVED IT, so much that when the Turbo came out I was itching to upgrade. I worked with Larry P. to make this realization co Purchased a 2013 Veloster, LOVED IT, so much that when the Turbo came out I was itching to upgrade. I worked with Larry P. to make this realization come true. He understood exactly what I was looking for, why and how to make it happen with financing. Thanks Larry for helping me spend my hard earned pay raise! This is our 5th Hyundai vehicle and we simply can't stay away from the excellent products. I have worked with Doug's Lynnwood Hyundai for my last two trade-ins and I couldn't be more pleased. Everyone is very helpful and just understands us "Hyundai" people. A shout out to Sunny as well who sold me the original Veloster. More
Buy your Hyundai at Doug's, ask for Vila I bought my new Hyundai Santa Fe Sport here about a week ago, and I couldn't be happier with my car. I used the USAA car buying service, and they gav I bought my new Hyundai Santa Fe Sport here about a week ago, and I couldn't be happier with my car. I used the USAA car buying service, and they gave me the names of 3 dealers in my general vicinity that I could work with. Two of the other dealers called me non-stop for days (early morning through late evening), and it felt very high pressure. I was contacted by Vila Lind at Doug's via email, and she sent me a link to three cars in their inventory that were close to what I was looking for so that I could check them out for myself on my own time. I told her that I was trying to decide between getting another Santa Fe (my previous car was a 2004 Santa Fe) and a Ford Escape, and she sent me a link so that I could see the direct comparisons between the two vehicles which was very helpful. I set up a time to go in and see the cars, and Vila came in on her day off to take me on test drives. I decided to go with Santa Fe, and when they didn't have exactly what I wanted (color and packages), they found one for me in a nearby state and hired someone to drive it to my dealership. It only took two days for them to get it to me, and it was exactly what I was looking for. I loved working with Vila, and I would use Doug's again. Way better than Hyundai of Everett (who my first car was purchased through), which employed really high pressure sales tactics and my husband found to be really disrespectful. I also had my previous car serviced at Doug's for several years, and they were great! They provide loaner cars free of charge, and whenever they perform a service they wash your car before giving it back to you. Even for oil changes! Not to mention that it is cheaper for me to get my oil changed at Doug's than it is to do it at Grease xxxxxx or Jiffy Lube. Just look for their service coupons to get a really great deal. More
Thank you Larry Peden, Excellent Service! We had not purchased a new car in over 10 years and were hesitant to go into a dealer. My husband did a lot of research, called Doug's Hyundai and wa We had not purchased a new car in over 10 years and were hesitant to go into a dealer. My husband did a lot of research, called Doug's Hyundai and was blown away by the outstanding service from the general manager and Larry Peden our salesman. They were both very welcoming,listened to our concerns and made us feel very satisfied with our decision. Larry thoroughly explained the car before we left the parking lot. It was worth the time and travel for us and we will always recommend Larry and Doug's Hyundai to anyone looking for a new car! More
Customer service is poor I bought a car here and had a fantastic experience July 2013. Leo was a really great salesman. The problem that I have is that I needed a truck since I bought a car here and had a fantastic experience July 2013. Leo was a really great salesman. The problem that I have is that I needed a truck since buying a new house and I traded in my car at another dealership. I had purchased the extended warranty and gap insurance through Doug's. I made the trade on 5/3/2014 and called them on May 5th to let them know and the finance manager told me that they do not fax documents to release the funds for the extended warranty nor the gap insurance. He told me that he would mail me the forms and I could send them back along with the release form that I received at the time of trade in. I waited until May 13 and still nothing in the mail. I called back every day twice a day at both dealerships and left messages for him with never one returned phone call and still no forms in my mail. Finally on May 21st I asked to speak to the owner of the dealership since their finance manager lacks customer service skills on how to return phone calls. That of course was not going to happen either, so the lady put me on hold and I spoke with a gentleman that gave me the name an number to the girl that actually handles this process. She was very nice and helpful. Today is July 18th and I still do NOT have my $1785.00 refund for my extended warranty that I purchased. I just kept being told next week, week after week. So no I do not recommend this dealership at all. More
Great Salesman Larry Peden is very knowledgeable and easy to work with. He made the process of buying a new car very comfortable. He was thorough in his explanation Larry Peden is very knowledgeable and easy to work with. He made the process of buying a new car very comfortable. He was thorough in his explanation of the features included to a person who is a little out of date relative to technology. More
Doug's Hyundai Rocks! I arrived at this dealership in search of a car to replace my long time vehicle that had been totaled in an accident. I had been to 2 other dealership I arrived at this dealership in search of a car to replace my long time vehicle that had been totaled in an accident. I had been to 2 other dealerships in my search. Saleman Farid was who I worked with at Doug' Hyundai. I started looking at the used car section first, and there were many good options. Eventually I looked at the new cars and absolutely loved the Elantra GT, which eventually I bought. Farid was patient and had a good sense of humor while working with me. He was knowledgeable and answered all my questions right away. I never felt pressured and really enjoyed my car buying experience at Doug's Hyundai! More
Very Happy with Doug's Hyundai in Lynnwood I went in to see if what I wanted to do was possible . Trade in my car for Lower payments with a good car, I feel I got just that. They listened I lo I went in to see if what I wanted to do was possible . Trade in my car for Lower payments with a good car, I feel I got just that. They listened I looked at a couple of cars but was not sure so they really gave me no pressure to purchase. I said I wanted to think about it. I took a couple of days but they worked with me to get me what I wanted and the price I wanted. I will definitely recommend them to others . Larry Penden was awesome a pleasure to work with. More