Doug's Hyundai

Service Call My scheduled appointment occurred on time and the service provided was what I expected. All staff were very courteous and what was done was explained My scheduled appointment occurred on time and the service provided was what I expected. All staff were very courteous and what was done was explained by the service representative, Jacob Peterson.. The waiting area is comfortable and the service was done timely. More

Best car buying experience ever Great service! They helped me through every step of the car buying experience. Got a great car for a fair price and it was a pleasure talking with eve Great service! They helped me through every step of the car buying experience. Got a great car for a fair price and it was a pleasure talking with everyone More

Excellent service from Jeremy and easy negociations. We went there and everything was transparent and clear as we needed to be. I will be a returning customer. Thank you Jeremy and Lee. We went there and everything was transparent and clear as we needed to be. I will be a returning customer. Thank you Jeremy and Lee. More

Great overall experience I’m surprisingly pleased with the outcome of my visit. I had several requirements and all of them were met. The staff was courteous and kept me inform I’m surprisingly pleased with the outcome of my visit. I had several requirements and all of them were met. The staff was courteous and kept me informed every step of the way. I didn’t feel pressured but I to making a purchase I didn’t agree with. In fact, we reviewed several different options before I made my final decision. This is something that’s never happened to me in the past. The total process was quick and didn’t consume my entire day. I’d definitely recommend this place to others. Thank you for the great experience. More

Very Friendly These guy's did everything to get me the best price. The sales consultant Larry Peden found me an extra rebate days later, not sure many other places These guy's did everything to get me the best price. The sales consultant Larry Peden found me an extra rebate days later, not sure many other places would have done that. More

No pressure. Informative. Impressive. I was curious about Hyundai's after driving one as a rental while my car was in the shop. Thank you, Enterprise, for introducing me to an automobile I I was curious about Hyundai's after driving one as a rental while my car was in the shop. Thank you, Enterprise, for introducing me to an automobile I had never considered and fell in love with! I had been a long-time loyal customer of Infiniti of Bellevue (a company and staff I valued immensely -- still do!), but things changed after driving that Hyundai Tuscon. I felt so secure and comfortable in the Tuscon and unlike my Infiniti, it took regular unleaded gas (vs $$ premium) and the technology hooked me! My lease was coming to an end with the Infiniti so I spontaneously stopped at Doug's in Lynnwood to explore what Hyundai had to offer. I was approached immediately (and warmly) by Briana Kalenderian. She earned my trust right away. As a woman who has always felt uncomfortable purchasing cars in the past, I LOVED being in her care and found her knowledgeable, fun and NO PRESSURE. Before I knew it we were taking a test drive and I was negotiating on my next car! It almost felt like I was being divinely directed to Lynnwood (I live on Queen Anne) and to Briana. She provided EXCEPTIONAL CUSTOMER SERVICE and I made a friend in the process! Her attention and follow-up has been extraordinary...truly. After my purchase, Briana introduced me to all the key staff. They make Doug's Hyundai such a delightful place to do business and made me feel so welcome. Did I mention that I LOVE my new 2018 Tuscon? I do. And Doug's has a new loyal customer for years to come. Briana...don't you dare go anywhere. You are THE best and I want to lease/buy every auto from you for the rest of my years. More

Fast service Everyone was very helpful and salesperson was great. Loan department was fast in getting me in to sign all paperwork. Trade in of my old car was fair. Everyone was very helpful and salesperson was great. Loan department was fast in getting me in to sign all paperwork. Trade in of my old car was fair. Thank you. More

Routine Service Like the fact I can schedule my routine oil changes and they provide timely service and allow you to wait in a very comfortable waiting area. They al Like the fact I can schedule my routine oil changes and they provide timely service and allow you to wait in a very comfortable waiting area. They also are consistent in how long it takes to have the service performed. Thank yo. More

Friendly, No Pressure Service Had a great experience working with Jordan and Doug's Hyundai. Was very friendly and knowledgeable. All sales reps I talked to there were actually v Had a great experience working with Jordan and Doug's Hyundai. Was very friendly and knowledgeable. All sales reps I talked to there were actually very eager to help. Didn't feel pressured at all. Was eager to show me all the car features and teach me all the functions. I like how Jordan followed up with me after I purchased the car to make sure I was happy and everything was running smooth. More

Service I've had my car serviced here ever since I bought my car from them. Very friendly and helpful. Don't push you to do service that is not needed. I've had my car serviced here ever since I bought my car from them. Very friendly and helpful. Don't push you to do service that is not needed. More