Doug Justus Auto Center Inc.
Louisville, TN
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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We had another excellent experience with Nate. We found the car we needed. It was a smooth process and we appreciate that he respected our time. the car we needed. It was a smooth process and we appreciate that he respected our time. More
Good prices on used vehicles Return customer because of previous positive interaction with Doug Justus sales and service department. It would be beneficial to have a record of r Return customer because of previous positive interaction with Doug Justus sales and service department. It would be beneficial to have a record of recent oil change or have one done before the vehicle left the lot. Answering machine leaves a lot to be desired. No direct line to service department. Kept disconnecting. Good to see how busy the lot was when I went there last week! Sharon in the credit department was most helpful in answering questions. Very knowledgeable, very kind. More
Experience was awesome, staff was amazing to deal with! Extremely pleased and will be back! Great vehicle at a great price! Nate and Hunter went above and beyond to make this experience a great one! Extremely pleased and will be back! Great vehicle at a great price! Nate and Hunter went above and beyond to make this experience a great one! More
Great service. In and out. I knew what I wanted, and Michael took care of it. No issues whatsoever. Could not have been happier. Sending friends and family this way. Michael took care of it. No issues whatsoever. Could not have been happier. Sending friends and family this way. More
My family and I had a wonderful experience here at Doug Justus. I was able to be there for multiple days looking at and test driving car with my newborn and sometimes my 7 year old. I felt like I was buggi Justus. I was able to be there for multiple days looking at and test driving car with my newborn and sometimes my 7 year old. I felt like I was bugging them asking to drive car after car while lugging my baby around in his carseat and base. They never gave an annoyed look or said a rude word. They were all helpful and kind especially Paul Honebrink who went out of his way to help me and insisted that I wasn't a bother (I'm sure I kinda was). Even when I had to take two of the cars to my mechanic to be inspected they happily got the cars ready and I was able to take them and bring them back without issue or them making it a big thing. (Some dealers lose it if you even ask to take a car to be looked at. And then finally the usually "dreaded" paperwork was made super easy by the sweetest finance lady (can't remember your name *You know who you are*)! And not once did I feel harrassed or like someone was pushing a sale on me. It was a nice relaxing environment with nothing but helpful, kind people who would answer any questions and help in any way they could. I recommend Doug Justus 100%. And will buy exclusively from them in the future!!! More
Flexible, accommodating, no-pressure car buying!Our Flexible, accommodating, no-pressure car buying! Our salesman, Michael, helped me test drive 10 cars. Arranged for me to take 5 different cars to my Flexible, accommodating, no-pressure car buying! Our salesman, Michael, helped me test drive 10 cars. Arranged for me to take 5 different cars to my mechanic. Settled on one, but then changed my mind. I know I was difficult because it was going to be my teenage boy’s first car. Michael took it all in stride. I will be getting my family’s next vehicle at Doug Justus! More
Very friendly, informative, and non pressured experience. Vehicles and dealership were very clean and professional. Hunter definitely made this one of the most comfortable buying experiences I've ever had. Vehicles and dealership were very clean and professional. Hunter definitely made this one of the most comfortable buying experiences I've ever had. More
Good variety, no hassle, clear communication, clean facilities. Looked without interruption, test drove without hassle, had car fax readily available, car was clean and ready to go. Buy process took le facilities. Looked without interruption, test drove without hassle, had car fax readily available, car was clean and ready to go. Buy process took less than 30 minutes from when he made up our mind. More
Very good place to buy a car.Very nice people and honest Very good place to buy a car. Very nice people and honest with a lot of cars to look from with no pressuring and very helpful just finding one you li Very good place to buy a car. Very nice people and honest with a lot of cars to look from with no pressuring and very helpful just finding one you like is the hard part at Doug's.... More