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Doug Justus Auto Center Inc.
Louisville, TN
272 Reviews
We have 300+ vehicles in stock. Most are priced $15k or less. We clearly mark the price on all vehicles as well as complete information sheets including year,make,model, miles and options of the vehicle. All vehicle history reports are available on our website for free.
We believe purchasing a pre-owned vehicle should be SIMPLE. When you visit our dealership you will be greeted and then allowed to look at your leisure. You will only deal with a salesperson when you are ready. I have always maintained a non commission sales staff to ensure no sales pressure.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 272 reviews
April 16, 2020
We asked for a salesman at time of arrival but no one assisted us after 20 minutes so we wandered around the lot for 30 minutes maybe longer then asked again for a salesman which took another 20 minutes. assisted us after 20 minutes so we wandered around the lot for 30 minutes maybe longer then asked again for a salesman which took another 20 minutes. Were were promptly informed they do not negotiate price, its full price .... even though no one is shopping under stay home orders, but had to have a car as an essential worker in grocery store. 90 minutes later.....finally left with vehicle More
by clemens.krystal
Verified CustomerEmployees Worked With
Never given name of person
April 02, 2020
From selecting the car via the website to the test drive and purchase, it was an extremely easy experience. I appreciated the social distancing measures that were implemented as well. and purchase, it was an extremely easy experience. I appreciated the social distancing measures that were implemented as well. More
by maryellen
Employees Worked With
Other Employees :
Courtney in reception made sure my calls went through or message was relayed.
April 01, 2020
He was very friendly and helpful. They went out of their way to make sure we were happy with the vehicle we planned to purchase. Would definitely recommend them way to make sure we were happy with the vehicle we planned to purchase. Would definitely recommend them More
by kendall1856
Employees Worked With
March 20, 2020
Awsome person to work with will send referrals. Calm demeanor knowledgeable professional and proficient. Some one should give that guy a big raise and a promotion. demeanor knowledgeable professional and proficient. Some one should give that guy a big raise and a promotion. More
by Jack
Employees Worked With
March 20, 2020
We went there to see a particular Lexus RX 330, but found another one we liked even better, in great shape, at a great price. Everyone was friendly. They have a lot to choose from...No pressure sales peopl another one we liked even better, in great shape, at a great price. Everyone was friendly. They have a lot to choose from...No pressure sales people, car came with a warranty, easiest car purchase we've ever made, and we love our Lexus!! Thank you Doug Justus Auto Center!! More
by a.moon
Employees Worked With
March 20, 2020
2nd time buyer This was our second time buying from Doug Justus. As with our first trip, this was just as smooth. Nate helped us with both vehicles and was attentive This was our second time buying from Doug Justus. As with our first trip, this was just as smooth. Nate helped us with both vehicles and was attentive to our needs. I really like the no pressure selling style that we have encountered while working with Doug Justus. Hopefully, when we need another vehicle, Doug Justus can come to the rescue again. More
by jharris77
Employees Worked With
Nate Henderson
March 19, 2020
He was very professional and great to work with. I will recommend this car lot to friends and family anytime. I will buy here again. recommend this car lot to friends and family anytime. I will buy here again. More
by chanda
Employees Worked With
March 15, 2020
Rusty heaps. My brother and l purchased two Subarus the same day. Subsequently, we had nothing but problems. The undercarriage was nearly rotten due to excessive rust from northern salt roads. Inspect!! same day. Subsequently, we had nothing but problems. The undercarriage was nearly rotten due to excessive rust from northern salt roads. Inspect!! More
by T the G
Employees Worked With
March 13, 2020
Doug Justus has been awesome to me in the last 9-10 years. This is my 3rd car from them and the last one was bought 6 yrs ago. Thanks guys, you all rock!! years. This is my 3rd car from them and the last one was bought 6 yrs ago. Thanks guys, you all rock!! More
by tracyb
Employees Worked With
March 10, 2020
Michael was great! No pressure at all and was very good to explain things about the car-buying process, loans, etc. Everyone was very friendly and helpful! Will definitely recommend! to explain things about the car-buying process, loans, etc. Everyone was very friendly and helpful! Will definitely recommend! More
by Sashi621
Employees Worked With
