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Doug Justus Auto Center Inc.

Louisville, TN

4.2
269 Reviews
We have 300+ vehicles in stock. Most are priced $15k or less. We clearly mark the price on all vehicles as well as complete information sheets including year,make,model, miles and options of the vehicle. All vehicle history reports are available on our website for free. We believe purchasing a pre-owned vehicle should be SIMPLE. When you visit our dealership you will be greeted and then allowed to look at your leisure. You will only deal with a salesperson when you are ready. I have always maintained a non commission sales staff to ensure no sales pressure.
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872 Mimosa Heights Dr

Louisville, TN

37777

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Showing 269 reviews

May 05, 2020

I held off on the review until I put 300 miles on the car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular More

by Lizbramlettmusic
Recommend Dealer
Yes
Employees Worked With
Michael Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020

Love my Honda Pilot! Michael was great to work with and very helpful! Nothing but good things to say about my experience here! highly recommend!! More

by Halie
Recommend Dealer
Yes
Employees Worked With
Michael Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2020

Service was good once I got someone to help me. Was there almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. More

by chbowling89
Recommend Dealer
Yes
Employees Worked With
Joseph Novkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Henderson
April 27, 2020

It was a very pleasant experience working with the staff at Doug Justus, they were all super nice and helpful. I was able to test drive a few different cars and ended up finding one that I really loved. The More

by eli.mcgalliard
Recommend Dealer
Yes
Employees Worked With
Paul Honebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2020

I couldn’t have been happier with the service Michael Kay provided. He was fast to reply and even held the vehicle until I arrived. More

by trevorgans
Recommend Dealer
Yes
Employees Worked With
Michael Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

Great service and A huge selection of vehicles Michael was straight to the point with Us Love the Xterra and will definitely do business again More

by Lonnie Smith
Recommend Dealer
Yes
Employees Worked With
Michael Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Have now purchased my 4th car in the past 4 years from here. Staff is always very polite and curtious. Always best pricing around due to non commission based sales. Makes for a very relaxed non pushy envi More

by michaelmesnard6236
Recommend Dealer
Yes
Employees Worked With
Michael
April 16, 2020

We asked for a salesman at time of arrival but no one assisted us after 20 minutes so we wandered around the lot for 30 minutes maybe longer then asked again for a salesman which took another 20 minutes. More

by clemens.krystal
Recommend Dealer
No
Employees Worked With
Never given name of person
Apr 29, 2020 -

Doug Justus Auto Center Inc. responded

Sorry we are fully operational but with strict social distancing guidelines, this makes the process a bit slower than normal. Business has luckily been very busy for us. We are glad you found a vehicle and appreciate you are working as an essential employee, as are we. About 90 minutes getting a car is overall pretty respectable use of your time.

April 02, 2020

From selecting the car via the website to the test drive and purchase, it was an extremely easy experience. I appreciated the social distancing measures that were implemented as well. More

by maryellen
Recommend Dealer
Yes
Employees Worked With
Paul Honebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney in reception made sure my calls went through or message was relayed.
April 01, 2020

He was very friendly and helpful. They went out of their way to make sure we were happy with the vehicle we planned to purchase. Would definitely recommend them More

by kendall1856
Recommend Dealer
Yes
Employees Worked With
Paul Honebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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