Doug Justus Auto Center Inc.
Louisville, TN
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I held off on the review until I put 300 miles on the car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular car on the lot. I showed up an hour before close on a Saturday, and they were slammed. They were courteous and checked on me every 10 minutes to let me know they had not forgotten about me. I test drove the car with zero sales pressure of any kind, it was so refreshing and relieved a lot of my anxiety. Michael was prompt and professional with every single transaction and never once made me feel pressured to purchase. I then learned that they make salary - they do not make commissions on the number of vehicles sold. I wish every dealership worked that way! It was too late to get financing on a Saturday evening so we stayed in touch through text and I came in on Monday afternoon to buy the car. Easiest transaction I could have asked for, and Michael was very knowledgeable about the car and the financing. I will be recommending Doug Justus to my friends and family. More
Love my Honda Pilot! Michael was great to work with and very helpful! Nothing but good things to say about my experience here! highly recommend!! very helpful! Nothing but good things to say about my experience here! highly recommend!! More
Service was good once I got someone to help me. Was there almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. More
It was a very pleasant experience working with the staff at Doug Justus, they were all super nice and helpful. I was able to test drive a few different cars and ended up finding one that I really loved. The at Doug Justus, they were all super nice and helpful. I was able to test drive a few different cars and ended up finding one that I really loved. The buying process was pretty quick and painless as well. Overall I was extremely satisfied with my experience there and I would recommend it to anyone. More
I couldn’t have been happier with the service Michael Kay provided. He was fast to reply and even held the vehicle until I arrived. provided. He was fast to reply and even held the vehicle until I arrived. More
Great service and A huge selection of vehicles Michael was straight to the point with Us Love the Xterra and will definitely do business again was straight to the point with Us Love the Xterra and will definitely do business again More
Have now purchased my 4th car in the past 4 years from here. Staff is always very polite and curtious. Always best pricing around due to non commission based sales. Makes for a very relaxed non pushy envi here. Staff is always very polite and curtious. Always best pricing around due to non commission based sales. Makes for a very relaxed non pushy environment. Lot is very clean and organized. More
We asked for a salesman at time of arrival but no one assisted us after 20 minutes so we wandered around the lot for 30 minutes maybe longer then asked again for a salesman which took another 20 minutes. assisted us after 20 minutes so we wandered around the lot for 30 minutes maybe longer then asked again for a salesman which took another 20 minutes. Were were promptly informed they do not negotiate price, its full price .... even though no one is shopping under stay home orders, but had to have a car as an essential worker in grocery store. 90 minutes later.....finally left with vehicle More
From selecting the car via the website to the test drive and purchase, it was an extremely easy experience. I appreciated the social distancing measures that were implemented as well. and purchase, it was an extremely easy experience. I appreciated the social distancing measures that were implemented as well. More
He was very friendly and helpful. They went out of their way to make sure we were happy with the vehicle we planned to purchase. Would definitely recommend them way to make sure we were happy with the vehicle we planned to purchase. Would definitely recommend them More