Doug Justus Auto Center Inc.

Perfect Staff was perfect. Very friendly. A great place to look at cars. No harassment by sale person. All cars are open with car fax inside. Staff was perfect. Very friendly. A great place to look at cars. No harassment by sale person. All cars are open with car fax inside. More

Great Because everyone was friendly and kind and willing to help . Didn't have to do alot of waiting. They was helping to try out the vehicle Because everyone was friendly and kind and willing to help . Didn't have to do alot of waiting. They was helping to try out the vehicle More

Great experience! I purchased a used car here in August and Michael Kay was really great to work with. I knew what I wanted to get and my budget-- I never felt presssur I purchased a used car here in August and Michael Kay was really great to work with. I knew what I wanted to get and my budget-- I never felt presssured or manipulated at all. I'm really happy with my choice! More

Cruise Control//Passger. Side Window does not work! Was a little disappointed that the cruise control and passenger window did not work..it all worked during test drive..Paul was great. Very friendly an Was a little disappointed that the cruise control and passenger window did not work..it all worked during test drive..Paul was great. Very friendly and was able to answer all my questions... More

Excellent buying experience! What a great place to shop for a used car. I walked around the lot looking at different cars, sat in a couple opened all the doors the trunk or hatch What a great place to shop for a used car. I walked around the lot looking at different cars, sat in a couple opened all the doors the trunk or hatch and the hood. When I had a question and wanted to drive one of the cars I headed to the showroom .... before I got there Michael Kay met me outside. Get got the keys for the SUV that I was interested in and I took it for a drive. I liked it so we sat down to work out a deal ... it was effortless and pleasant. Sharon Holst (finance) was next and she was just a nice to talk to and professional as Michael. We purchased a nice SUV at a good price and left very pleased. We highly recommend the team at Doug Justice Auto!!! More

Fast and efficient Was thrilled with the straight forward no bull dealing. Very quick and thorough. Very friendly and knowledgeable sales person. Would definitely come a Was thrilled with the straight forward no bull dealing. Very quick and thorough. Very friendly and knowledgeable sales person. Would definitely come again. Best experience at a dealer ever. More

Fraudulent claim Made an appointment to come see a car at DOUG JUSTUS. Since I live halfway across TN, I wanted to make sure my trip was not in vain. Low and behold, t Made an appointment to come see a car at DOUG JUSTUS. Since I live halfway across TN, I wanted to make sure my trip was not in vain. Low and behold, they had sold the car before my appointment time and no word to me to let me know that the trip was wasted, so I drove all that way for nothing. Do people a favor and try not to be the stereotypical sleazy car sales people. It’s fraudulent to offer reservations then not honor that system. If you don’t want to be perceived as crooked, don’t act shady in your dealings. I will make sure I tell everyone I know NOT to deal with DOUG JUSTUS AUTO! More

Helping others Great dealership that cares about their customers ,they don't hurry or push you on the decision process ,try to answer all questions and over option Great dealership that cares about their customers ,they don't hurry or push you on the decision process ,try to answer all questions and over options to the buyer , I was and still very pleased with my purchase , my deal and the salesman that waited on my wife and myself More

Reason for choosing this dealership Going to Doug Justus Auto Center was a decision I made due to a very close friend who knows Mr Justus and I am definetly glad I did. Going to Doug Justus Auto Center was a decision I made due to a very close friend who knows Mr Justus and I am definetly glad I did. More

2nd car purchased here We have found relative prices and Mr Hunter was an informational, helpful assistant, yet not pressured. He (they) wasn't there to pressure sell, but We have found relative prices and Mr Hunter was an informational, helpful assistant, yet not pressured. He (they) wasn't there to pressure sell, but to assist. The vehicle was clean and fully operational in both purchases. More