Dossett Big 4

One of the best experiences in buying a vehicle I’ve ever had. Tim was superb , very knowledgeable, friendly and made the process easier. I’ve told my friends how I was impressed by the friendliness at this had. Tim was superb , very knowledgeable, friendly and made the process easier. I’ve told my friends how I was impressed by the friendliness at this place with everyone I met. More

It’s always a pleasure to do business at Dossett. Tim assisted me. He was very helpful, very courteous, and very professional. He went out of his way to make sure my new car needs were satisfactorily met assisted me. He was very helpful, very courteous, and very professional. He went out of his way to make sure my new car needs were satisfactorily met. More

Mr. Dossett and his staff were excellent. My brother is a disabled Veteran. He needed a car since his auto was giving lots of problems. When I explained to Mr. Dossett the situation and that we had a low a disabled Veteran. He needed a car since his auto was giving lots of problems. When I explained to Mr. Dossett the situation and that we had a low budget, he called me with the perfect car for my brother. It was under budget. My brother is so happy with the new car. And I am relieved that he has a dependable car. Thank you, Mr. Dossett & staff. More

I had a good experience purchasing my 2021 Buick Envision. The staff at Dossett were very helpful. Tim was my salesman and he was great. Real knowledgeable of the vehicle . Envision. The staff at Dossett were very helpful. Tim was my salesman and he was great. Real knowledgeable of the vehicle . More

Tupelo Tim was great to work with. He had everything done to my satisfaction when I arrived at the dealership to pick up my new truck. Great experience and highly recommend him! to my satisfaction when I arrived at the dealership to pick up my new truck. Great experience and highly recommend him! More

I worked with Tim Rowland and team on a new truck. Tim made the whole buying process a complete breeze. We did the entire deal over the phone and everything was ready to go on the day we walked into the made the whole buying process a complete breeze. We did the entire deal over the phone and everything was ready to go on the day we walked into the dealership. Thank you guys for the awesome experience! More

Customer service is not a priority.. did some service work for me and bent a part of the trim when installing the néw radio but told me the trim bent because of the heat inside the vehicle. (It was the e work for me and bent a part of the trim when installing the néw radio but told me the trim bent because of the heat inside the vehicle. (It was the end of November at 70 degrees so that can’t be true) so now the trim above the radio has a bent spot in it. After Receiving approximately $5000 from my warranty company for installing radio and running boards I’m call back to make new appointment to have struts replaced on front end. I’m told to call back next week, they had a covid break out in the shop. So I wait about 10 days to call back to get an appointment and at this time I’m told that I may want to see what my warranty is because they have quit taken warranty work. I told him I wasn’t real sure what it was and they should have it in file as you just installed the radio.. then gentleman did not want to take a moment and look it up to see.. calls me back 15min later to tell me they ain’t going to accept my warranty anymore. No explanation at all.. so now since my local dealer won’t service my needs I’ll have to go out of town to get serviced. And I was actually looking to purchase a vehicle with Dossett.. glad I got to see the importance of their customers before I got in deeper with them. Because I never felt that my needs as a customer were ever a priority to them. And I even bought the whole shop lunch for doing the 1 and only service work they ever did.. if your vehicle has to go in the shop for a week or more.. plan to be without a vehicle for just that long. They will not give you anything to drive while yours sits on their lot while they wait to work on yours.. sorry I was such a hindrance to Dossett Big 4 More

Big Dossett 4 is a family oriented organization. Honest and Trustworthy. I was treated like family from the first to the last conversation. I’ll be back !!! and Trustworthy. I was treated like family from the first to the last conversation. I’ll be back !!! More

Tim is awesome! We have bought several vehicles from him, and he never disappoints. He is knowledgeable about the vehicles, and is very personable and helpful to get you in the car that you need or want!. Ti and he never disappoints. He is knowledgeable about the vehicles, and is very personable and helpful to get you in the car that you need or want!. Tim helped us get in my dream vehicle! He was able to get us a great payment plan for our family!. The experience at Dossett Big 4 is always wonderful! Very friendly people, and put your needs and wants into consideration! More

We have purchased 4 vehicles from Tim Roland now and every one of them has performed very well. We bought our first car from Tim in 2015 and we have never had any issues. Buying used cars is scary becau every one of them has performed very well. We bought our first car from Tim in 2015 and we have never had any issues. Buying used cars is scary because you never know for sure what you’re going to get - but I feel confident when Tim recommends a used car. In fact, we didn’t even test drive our last purchase - we knew if Tim said it would be a good vehicle, we could trust him. We were right - I absolutely love our newest purchase! By the way, we are still driving all but one of the used cars we’ve purchased from Tim, and the only one we have had to replace was totaled in an accident. Tim recommended the Jeep Compass and said it would be a reliable and enjoyable purchase. I feel like I got a fair deal and I love my new Jeep! Easy, easy, easy. The finance team was knowledgeable and helped find the best deal for us. More