Dorsch West

Military Veterans, friends and family of Veterans, and those who support our Veterans; Please do not buy any used vehicle from Dorsch!!! Simply do not want someone to go through the very negative ex those who support our Veterans; Please do not buy any used vehicle from Dorsch!!! Simply do not want someone to go through the very negative experience i had. Two reasons; 1. They do not back their vehicles. Within 7 months and 7,000 miles, repair bills almost totaled vehicle purchase price. Calls to their service manager, Troy, resulted in him telling me tough luck or that I could buy another vehicle from them. Unacceptable! 2. They sell warranties from providers that have complex terms, processes and result in difficulty getting paid out. Vehicle sat at dealership (not Dorsch) for 3 weeks while the warranty provider substantiated the claim. That’s 3 weeks of a rental with that same policy only reimbursing $150 of the rental and only after submitting a notarized document with the claim. Bottom line, Dorsch is the old car salesman they warned you about. Sell them and get them on their way. Do not become one of their victims like i did. Spread the word. Warranty products that are extremely substandard. More

I worked with Trevor Hiller to purchase a Ford Crown Victoria. His customer service was excellent as was all the other employees I met. It was so easy to purchase this beautiful car. Everyone was fri Victoria. His customer service was excellent as was all the other employees I met. It was so easy to purchase this beautiful car. Everyone was friendly and really knew what needed to be done. I even got a new license plate - no need to go to the DMV. I will certainly look here when I need a new vehicle. More

Travis and Nick made the process quick and easy. Travis went above and beyond to ensure we were comfortable with all the features available on the truck. went above and beyond to ensure we were comfortable with all the features available on the truck. More

Trevor did an excellent job, I actually enjoyed our short (sales) time together. (sales) time together. More

They were friendly, easy to talk to, knowledgeable, and worked efficiently. Buying a car, from the test drive to the trade-in to the final paperwork, took around two hours. This was much faster than other worked efficiently. Buying a car, from the test drive to the trade-in to the final paperwork, took around two hours. This was much faster than other dealerships we had been to previously. More

Sales Consultant Michael Lepak is amazing! He greeted us in the lot & was not like your typical stereotype salesman. He was very welcoming & made my whole family feel comfortable. He even made us feel at ho in the lot & was not like your typical stereotype salesman. He was very welcoming & made my whole family feel comfortable. He even made us feel at home when we were inside the dealership. We brought 1 of our kids with & she loved him! He acknowledged her & even asked her questions about her fav. Movies/toys. He was extremely helpful & diligent & saved us lots of wasted time by providing us multiple car faxes. He was all around a great salesman & a great family man! More

Great experience! Travis and Ryan were great! Smooth fast and easy! I would recommend them to anyone! Definitely had the feeling of one on one attention and effort. and easy! I would recommend them to anyone! Definitely had the feeling of one on one attention and effort. More

I worked with Mike and Nick for my new car, and they were amazing!!! They were happy to assist, and made sure everything was to my preference. amazing!!! They were happy to assist, and made sure everything was to my preference. More

Very positive experience working with Nick Wagner & Mike Lepak. They made the process enjoyable from start to finish. All our questions were answered and they did a great job explaining everything. Lepak. They made the process enjoyable from start to finish. All our questions were answered and they did a great job explaining everything. More

Quick response online for vehicle inquiry. Very friendly and accommodating to questions. Would definitely buy again from Dorsch ford west on my next vehicle purchase. and accommodating to questions. Would definitely buy again from Dorsch ford west on my next vehicle purchase. More