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Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
578 Reviews

578 Reviews of Dorsch Ford Kia - Service Center

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September 21, 2023

I was very happy with my service appointment. It was done in a timely manner and they picked up my vehicle and dropped it back off for me. More

by april p.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan?
Sep 21, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with your service appointment at Dorsch Lincoln. We'll see you next time! Have a great day!

September 20, 2023

I always get quick and efficient service! They came to me and it was so convenient! More

by nikdig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Sep 21, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the 5-star rating! We're happy to hear that you consistently receive quick and efficient service experience. We'll see you next time! Have a great ride!- The Dorsch Lincoln Team

September 19, 2023

Service work was completed promptly. Service advisor Thomas was friendly. Never had a bad experience at Dorsch service dept. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Dorsch Ford Lincoln Kia responded

We're glad to know that our service department at Dorsch Lincoln has consistently met your expectations. Thanks for the shout-out to Thomas, and we appreciate you choosing us for your vehicle needs!

September 17, 2023

I’ve had my Ford Escape serviced at Dorsch ever since I purchased it there in 2017. I’ve always been happy with the friendliness of workers and I really appreciate the car wash after service. The curtesy More

by Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl, DanMorgan, Brad
Sep 18, 2023 -

Dorsch Ford Lincoln Kia responded

Harper, thank you for trusting the Dorsch Ford Lincoln Kia team with your automotive needs! We appreciate your wonderful feedback and look forward to seeing you at your next visit!

September 10, 2023

Service department was great. Had a 930 appointment arrive 15 minutes early they checked the vehicle in vehicle is done in an hour as promised. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Sep 13, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Dan, thank you for the positive review! We're glad to know our service department at Dorsch Lincoln was able to get your vehicle checked in and done promptly. We'll see you next time! Have a great ride!

September 10, 2023

Heavy vehicle service is excellent. Enthusiastic, competent, efficient. Damien is a pleasure do deal with. Make’s commitments and honors all of them. I appreciate the personal touch wit More

by jeff k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Sep 13, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Jeff, thank you for the positive review! We're delighted to know that you had an excellent service experience with Damien and our team at Dorsch Lincoln. We look forward to serving you again! Safe travels!

September 07, 2023

Good experience. Everyone was very pleasant. Tom, my service advisor was the best I have had at Dorsch. Very knowledgeable and followed thru on everything. Thanks More

by Jazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Jazzy, we're glad to know that you had a good service experience with Tom and our team at Dorsch Lincoln. Thanks for the positive feedback! We'll see you next time. Safe travels!

September 01, 2023

Excellant service and got my car repaired and back to me sooner than they said they would. More

by hrbfro5474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Sep 01, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for trusting the Dorsch Ford Lincoln Kia team with your business! We're glad we could get your vehicle back to you quickly and hope you won't hesitate to reach out if we can be of service again in the future!

September 01, 2023

Dealship was helpful. Car was clean. Wait time was at a minimum. Staff was excellent. More

by Jamrvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Sep 05, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? Brett Mastey - Service Manager - 920-469-3625

August 25, 2023

Dropped car off night before. All went well I had to wait more than 8 weeks to get my car in. Long time More

by storm11160811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Dorsch Ford Lincoln Kia responded

We appreciate your patience and understanding with the wait time at Dorsch Lincoln. We're glad to know that everything went well once you were able to bring in your car. Thanks for sharing!

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