595 Reviews of Dorsch Ford Kia - Service Center
We owe 3 Ford vehicles and we always take them to Scott VandenHeuvel for service. He keeps us informed on our service issues and how to prevent problems in the future. We trust him completely and would r VandenHeuvel for service. He keeps us informed on our service issues and how to prevent problems in the future. We trust him completely and would recommend him and Dorsch Ford to our family and friends. More
I made an appointment for an oil change for 3:30 with Scott Vanden Heavel, He showed up on time, He did an excellent job. Thank you, Kerry Lamal Scott Vanden Heavel, He showed up on time, He did an excellent job. Thank you, Kerry Lamal More
Bob is very helpful, he gives advice on what needs to be done in the future as he knows that I am a single mother and I need to plan ahead for services that are needed in the future. done in the future as he knows that I am a single mother and I need to plan ahead for services that are needed in the future. More
When our car needs service and we make a call or stop by When our car needs service and we make a call or stop by Dorsch Ford, we are always greeted politely and helped immediately. The technician explai When our car needs service and we make a call or stop by Dorsch Ford, we are always greeted politely and helped immediately. The technician explains to us very clearly and understandably, what the problem is and what it will take to fix it or alternatives to the plan. We are made to feel very comfortable in the waiting room and we've never experienced an inappropriate amount of wait time, it's sometimes even a lot sooner than we thought it would be. The facility is very clean and professional looking, and everyone else seems to be very happy with their job and it shows. More
This dealership has been great to work with and their This dealership has been great to work with and their work has been excellent. I have owned a 1998 Expedition since it was new and have taken all s This dealership has been great to work with and their work has been excellent. I have owned a 1998 Expedition since it was new and have taken all service work to Dorsch in the past 12 years even though I did not buy the SUV from Dorsch. More
I bought the Ford F-150 from Dorsch in 2004 and have always brought it in to Dorsch to get it serviced. I've always gotton good service from Dorsch and see no reason to bring it any where else. DAVE R. always brought it in to Dorsch to get it serviced. I've always gotton good service from Dorsch and see no reason to bring it any where else. DAVE R. More
We had issues with a sound that was coming from our back end of the truck. We have taken it to other dealers, and they thought they fixed the problem. It was getting louder and louder. We took it to Dors end of the truck. We have taken it to other dealers, and they thought they fixed the problem. It was getting louder and louder. We took it to Dorsch Ford, and worked with Jacob Greetan. Jacob went out of his way to assist us. He is very courteous, and very knowledgable. Made our experience less painful. Also the noise is now gone. Thanks Jacob. We should have came to Dorsch right away. We would have saved alot of money. More
This review is for 2/16/12, the service was good as usual, prompt, and done within the time limit given. I was given an appt. within a reasonable time limit. I am usually pleased with the service an usual, prompt, and done within the time limit given. I was given an appt. within a reasonable time limit. I am usually pleased with the service and work ever since coming to Dorch Ford when they took over from my previous dealer about 3 years ago. I had a good relationship with my previous dealer and was hoping this would be the same. Over time it has grown into that kind of expectation. If I have a problem I have usually been able to get it taken care of the day I call or just come in, if it is not something big and/or takes a lot of time. This is my first time being served by Bob Nuthals. He was courteous and took care of my reason for being there promptly. It is very important that my car is in the best running condition possible, as I am quite dependent on it. I cannot have something go wrong and I'm stuck somewhere. I found Bob Nuthals to be quite dependable. I would definitely recommend Dorch Ford. More
On 2/13/2012 I stoped at Dorsch Ford.A notice of low tire pressure came on.I had no appointment.Jacob took care of it.It is bcause of Jacob that I perchased my 2010 Ford Tausus.Thanks for having a great and pressure came on.I had no appointment.Jacob took care of it.It is bcause of Jacob that I perchased my 2010 Ford Tausus.Thanks for having a great and Friendly service writer More
Brought my truck in to get an oil change. Had some questions about other things on my truck. Bob took the time to help me understand the answers to my questions. very knowledgable about the vehicle an questions about other things on my truck. Bob took the time to help me understand the answers to my questions. very knowledgable about the vehicle and easy to talk to and understand. very helpful. will definately come back for any problems that come up. More