600 Reviews of Dorsch Ford Kia - Service Center
I originaly had purchased my vehicle from Karz in Pulaski and Bob was my service representative. When Karz closed I ended up at Dorsch and so did Bob. It was great to see him because he knew everything abo and Bob was my service representative. When Karz closed I ended up at Dorsch and so did Bob. It was great to see him because he knew everything about my vehicle, what we had done for service in the past and what was upcoming. I am in sales so I put on a lot of mileage. Bob knows when my vehicle is in for service it better be leaving in tip top shape. Everything needs to be looked at even if it is only in for an oil change. With the great service and knowledge I receive from Bob my 2003 Ford Explorer will be hitting the 300,000 mile mark within the next 2-3 months. I am not affraid to drive it anywhere because I know it has been taken care of. I have never received that type of mileage with any of the other vehicles I have driven. Thank You Bob!! Mary Suda More
I had both the works service program as well as paint sealant done to my 2011 Taurus. Both services were done professionally and in a timely manner. So far I am very pleased with Dorsch Ford. sealant done to my 2011 Taurus. Both services were done professionally and in a timely manner. So far I am very pleased with Dorsch Ford. More
I purchased my Ford Fusion at another Ford Dealership about 2 hours away from where I live near Green Bay. I traveled there whenever I needed something done to my vehicle, but the 2 hour drive was time-c about 2 hours away from where I live near Green Bay. I traveled there whenever I needed something done to my vehicle, but the 2 hour drive was time-consuming. I decided to try a local dealership and knew Dorsch Ford was it. I was very happy with the service I received and my Service Advisor, Bob Nuthals. I most definitely will be coming here again for any future service on my Ford Fusion. More
They were friendly and timely. Very clean and nice dealership with a very nice waiting area. Very good service and a nice selection of vehicles. dealership with a very nice waiting area. Very good service and a nice selection of vehicles. More
Usually when my car needs work I am hesitant to bring it to a dealership, but new to the area, I thought I'd give Dorsch a try. Shane Smith was the main person I had interaction with. He was polite and li to a dealership, but new to the area, I thought I'd give Dorsch a try. Shane Smith was the main person I had interaction with. He was polite and listened to everything I had to say and took extra time to explain things in a way that I could understand when I had questions. I was satisfied with the quality of work they completed and would come back to Dorsch because it seems they place an extra emphasis on customer service. More
Went for an oil change on my Kia. Greeted promptly and was in and out with no problems. Bob was very friendly as always, gave me a good rundown of my cars analysis. Bob also was quick to find me when th was in and out with no problems. Bob was very friendly as always, gave me a good rundown of my cars analysis. Bob also was quick to find me when the vehicle was ready to go. More
Shane is fantastic. He is very thorough and explains things in a way that I can understand them. I know he's only fixing what needs fixing and is always very friendly. I recommend him to everyone I kn things in a way that I can understand them. I know he's only fixing what needs fixing and is always very friendly. I recommend him to everyone I know. Thanks Shane! More
I had a few questions about some stuff that was going on with my Pontiac Gran Prix Bob walked me through and said that if I needed to I could bring it in and he would take a look. with my Pontiac Gran Prix Bob walked me through and said that if I needed to I could bring it in and he would take a look. More
Excellent experience. I have purchased over 5 vehicles from them over the years and have not had a complaint yet. The large mileage check-ups are pricey but that is for you to decide on your own. from them over the years and have not had a complaint yet. The large mileage check-ups are pricey but that is for you to decide on your own. More
Bob has always been very helpful when it comes to repairs for our vehicles. He understands that we have several vehicles to maintain, so if a repair is not necessary at this time he will tell us about it; b for our vehicles. He understands that we have several vehicles to maintain, so if a repair is not necessary at this time he will tell us about it; but will also tell us if it can wait or if its necessary to do right away. He goes the extra mile to try to diagnosis the problem and make sure it it taken care of as reasonably as possible and in a timely manner. It is really important to me to trust the person I bring my car to for repairs. I believe we have established a business, but also a friendship relationship with Bob. I trust Bob utmost in the critical issues regarding the repairs needed for my/our vehicles. More