Dorsch Ford Kia - Service Center

I had service for my Kia Sportage, 60,000 miles. The appointment was made the next day after contacting Joe Henrigillis. The service was done in two hours. The staff was friendly and the work thorough appointment was made the next day after contacting Joe Henrigillis. The service was done in two hours. The staff was friendly and the work thorough. The price was also reasonable. It was a good experience. More

I was in for service on my Kia which i love and i was having issues with my phone not connecting correctly i notified Wayne and he was very helpfull. Well i returned for another visit for warranty work having issues with my phone not connecting correctly i notified Wayne and he was very helpfull. Well i returned for another visit for warranty work on a inside panel that had fell a part. I thought they had fixed it, Well i returned home and had more phone issues. I called Wayne again who was very helpful but was unable to connect. So i returned for another visit for an oil change and they blamed the issue on my phone. I returned home and connected phone to our other Kia as we have 2 of them and it worked just fine. I called Joe and made an appointment to have it looked at and found out the Body shop personal had not installed the panel correctly nor did they connect the wire for the phone, They had made a cut out for the hole where the speaker is and damaged the whole upper panel. So i will need to return once again for another warranty visit. All in all the staff is very helpful but i feel the KIA people should have more training and I should be reinbursed for my milage, and gas as i am leasing this Kia. I wish they could also do warranty work on saturdays so i wouldnt need to take off from work. I would recommend this dealership and i would purchase another KIA in the future. . More

Been dealing w/John for over 20 yrs now.. he is always helpful and takes excellent care of me and my car. He's the BEST!!! helpful and takes excellent care of me and my car. He's the BEST!!! More

John is always very courteous, friendly, and helpful. The work is usually done in a timely manner and if it is delayed, I am always notified in advance of the delay. The work is usually done in a timely manner and if it is delayed, I am always notified in advance of the delay. More

Bob is always very helpful and friendly. He was my service adviser at Karcz Ford, in Pulaski. When they closed I followed Bob to Dorsch and like always, I still get great advise & service. Bob alway service adviser at Karcz Ford, in Pulaski. When they closed I followed Bob to Dorsch and like always, I still get great advise & service. Bob always tells me what he would reccommend and why. I don't know alot about cars and Bob always goes into great detail so I understand why something needs to be done and what could happen if I don't take care of it. More

I go to Dorsch Ford and, specifically, Joe, is because he is so friendly and he explains things to me, which I appreciate! He tries he hardest to let me know if there are multiple things wrong with my car, h is so friendly and he explains things to me, which I appreciate! He tries he hardest to let me know if there are multiple things wrong with my car, he numbers them by priority and lets me know of approximate prices with each thing that needs to be done. I call him directly and he is always willing and able to help and he calls me back as soon as he can. I bring in my car when Joe is there, because he is the best!! More

I have dealt with Joe for many years and he is always friendly and helpful! I trust him completely and rely on him to guide me through the mysteries of car repairs!! Thank you Joe! friendly and helpful! I trust him completely and rely on him to guide me through the mysteries of car repairs!! Thank you Joe! More

Joe was very helpful and saved me a bunch of money with his suggestion to repair my tire instead of replacing it. Thank you Joe...we will be back! his suggestion to repair my tire instead of replacing it. Thank you Joe...we will be back! More

:) When I went in in for repairs on my 2000 ford taurus I :) When I went in in for repairs on my 2000 ford taurus I wanted to really make sure I was listened to, and my concerns were gonna be adressed, after :) When I went in in for repairs on my 2000 ford taurus I wanted to really make sure I was listened to, and my concerns were gonna be adressed, after meeting Bob Nuthals last Wednesday morning I knew I was talking to the right person about my concerns. Bob listened to me, gave genuine interest to make sure I understood what was gonna happen next, and most important got me where I needed to be on time! Bob genuinely showed he cared about correcting the issues with my car! The service I was given will stick in my mind and I will absolutely only go to them for car repairs, I raved about them all day that day! :) More

As a recent transplant to Wisconsin, I decided to try Dorsch; the service at Dorsch was impeccable. I had poor quality of service for my last oil change at Russ Darrow in Appleton. Will never go back t Dorsch; the service at Dorsch was impeccable. I had poor quality of service for my last oil change at Russ Darrow in Appleton. Will never go back there, but will wholeheartedly endorse Dorsch. This is my 3rd Kia & recommend them to all I know that are looking for a car. Thank, Shane & team, for a job well done. More