Dorsch Ford Kia - Service Center

John Collins has been "my" Service Advisor for about 10 years. I have worked with him when he was at Van Drisse Lincoln Mercury. I continue to buy cars that I can have my service completed where about 10 years. I have worked with him when he was at Van Drisse Lincoln Mercury. I continue to buy cars that I can have my service completed where he has worked. He is honest, upfront and very friendly to work with. I feel very comfortable with what he is telling me and that I'm not being told to do any more than what is needed to keep my car running at top shape. I won't even have my car serviced on a day when John is not working. More

Dorsch is not the typical car dealer we used to hate many years ago. It is a very friendly, well light, comfortable facility. Their recent expansion has made a very nice waiting area with televisions, comple years ago. It is a very friendly, well light, comfortable facility. Their recent expansion has made a very nice waiting area with televisions, complementary soda pop and coffee. The employees are friendly and helpful. The service is what I expect, and the prices are very competitive. Recently I replaced my tires; after shopping around I found the best deal with brand-name tires at Dorsch. I trust my vehicle to their care, I got a free car wash coupon worth seven dollars, two dollars off from my last visit, and my next service is free: can't beat that. My service advisor John Collins was prompt, friendly and very helpful. Call me crazy, but I actually look forward to getting my car serviced at Dorsch. More

Everyone at Dorsch Ford has always taken care of my needs in a friedly and professional manner. When it comes to routine maintenance or body work, I always ask for John Collin who has been my primary servic in a friedly and professional manner. When it comes to routine maintenance or body work, I always ask for John Collin who has been my primary service contact for many years. He is very thorough and does a great job. More

I ahd a recall notice and when I called to schedule the visit the service consultant knew exactly what I needed. The appointment was scheduled in 2 days. I was given a drive to work and was picked up when visit the service consultant knew exactly what I needed. The appointment was scheduled in 2 days. I was given a drive to work and was picked up when the service was completed. Everyhting was timely and explained thoroughly. I have taken cars to this dealership for years and John Collin has always been wonderful to work with. More

I am a regular customer and recommend you highly to others. I have had nothing but good experiences with you. Gloria J Monigal 494 2402 others. I have had nothing but good experiences with you. Gloria J Monigal 494 2402 More

I brought my truck in to get my driver window looked at because I rolled it down and it wouldn't go back up. This was an issue that needed to be resolved quickly incase of rain and for the obvious fact, I because I rolled it down and it wouldn't go back up. This was an issue that needed to be resolved quickly incase of rain and for the obvious fact, I don't want my vehicle parked anywhere with the window wide open. I called and spoke with John Collins and he was able to get me in as early as I was able to get to the dealership the following day. I dropped my truck off the following day, came back after some running and the window works as though nothing had ever happened. I am quite impressed with the friendliness of the customer service and their ability to fit me in so quick. More

Got a low tire pressure warning light on my way to work, pulled into the dealership Without an appointment. The tire was fixed and I got to work on time pulled into the dealership Without an appointment. The tire was fixed and I got to work on time More

John has always taken excellent care of our vehicles. We know we can trust him and basically followed him here from Van Drisse Lincoln/Mercury. If it weren't for him we probably would get our service elsew know we can trust him and basically followed him here from Van Drisse Lincoln/Mercury. If it weren't for him we probably would get our service elsewhere. More

I went to Dorsch for 90K service on my vehicle. The service staff especially, John Collins, was very accommodating and friendly. The work was completed in a timely manner and they reviewed with me wha service staff especially, John Collins, was very accommodating and friendly. The work was completed in a timely manner and they reviewed with me what they completed and the condition of the vehicle after their assessment. Previously, I had my vehicle serviced at a dealer where I purchased the vehicle and became very unhappy after more than one sloppy service experiences. Happy to find a service department that cares about customer service and workmanship. More

John Collin was very friendly & helpful. He went out of his way to answer my question on a problem with my head lights and helped me to see how I could get it taken care of. of his way to answer my question on a problem with my head lights and helped me to see how I could get it taken care of. More