578 Reviews of Dorsch Ford Kia - Service Center
Had my car in for an oil change. John let me know it was time for a tire rotation. I had him do the rotation. I purcahsed the car 12 years ago and John has been the only service advisor I have ever used. time for a tire rotation. I had him do the rotation. I purcahsed the car 12 years ago and John has been the only service advisor I have ever used. I trust when Jonh recommends additional service for my car. More
We have visited Dorsch Ford on several occasions and have always been pleased with the service we receive.We bought our vehicle from Dorsch and have it serviced there as well. We would recommend Dorsh to any always been pleased with the service we receive.We bought our vehicle from Dorsch and have it serviced there as well. We would recommend Dorsh to anyone! More
John is always friendly & willing to answer any questions I have. In fact, I wish he was in sales because I totally trust him & I would buy a car from him any day. questions I have. In fact, I wish he was in sales because I totally trust him & I would buy a car from him any day. More
John Collin was freindly & informative to what was avalible & recommended at the time of service. The service was completed in the amount of time i was told . Car was returned clean .Had all my questi avalible & recommended at the time of service. The service was completed in the amount of time i was told . Car was returned clean .Had all my questions ansered. More
John Collins has been "my" Service Advisor for about 10 years. I have worked with him when he was at Van Drisse Lincoln Mercury. I continue to buy cars that I can have my service completed where about 10 years. I have worked with him when he was at Van Drisse Lincoln Mercury. I continue to buy cars that I can have my service completed where he has worked. He is honest, upfront and very friendly to work with. I feel very comfortable with what he is telling me and that I'm not being told to do any more than what is needed to keep my car running at top shape. I won't even have my car serviced on a day when John is not working. More
Dorsch is not the typical car dealer we used to hate many years ago. It is a very friendly, well light, comfortable facility. Their recent expansion has made a very nice waiting area with televisions, comple years ago. It is a very friendly, well light, comfortable facility. Their recent expansion has made a very nice waiting area with televisions, complementary soda pop and coffee. The employees are friendly and helpful. The service is what I expect, and the prices are very competitive. Recently I replaced my tires; after shopping around I found the best deal with brand-name tires at Dorsch. I trust my vehicle to their care, I got a free car wash coupon worth seven dollars, two dollars off from my last visit, and my next service is free: can't beat that. My service advisor John Collins was prompt, friendly and very helpful. Call me crazy, but I actually look forward to getting my car serviced at Dorsch. More
I ahd a recall notice and when I called to schedule the visit the service consultant knew exactly what I needed. The appointment was scheduled in 2 days. I was given a drive to work and was picked up when visit the service consultant knew exactly what I needed. The appointment was scheduled in 2 days. I was given a drive to work and was picked up when the service was completed. Everyhting was timely and explained thoroughly. I have taken cars to this dealership for years and John Collin has always been wonderful to work with. More
Everyone at Dorsch Ford has always taken care of my needs in a friedly and professional manner. When it comes to routine maintenance or body work, I always ask for John Collin who has been my primary servic in a friedly and professional manner. When it comes to routine maintenance or body work, I always ask for John Collin who has been my primary service contact for many years. He is very thorough and does a great job. More
I brought my truck in to get my driver window looked at because I rolled it down and it wouldn't go back up. This was an issue that needed to be resolved quickly incase of rain and for the obvious fact, I because I rolled it down and it wouldn't go back up. This was an issue that needed to be resolved quickly incase of rain and for the obvious fact, I don't want my vehicle parked anywhere with the window wide open. I called and spoke with John Collins and he was able to get me in as early as I was able to get to the dealership the following day. I dropped my truck off the following day, came back after some running and the window works as though nothing had ever happened. I am quite impressed with the friendliness of the customer service and their ability to fit me in so quick. More