597 Reviews of Dorsch Ford Kia - Service Center
Ryan Campbell is my go to service advisor Two years ago I bought my first car at Dorsch and since I have returned and bought another one. Ryan Campbell is fantastic and makes service appointm Two years ago I bought my first car at Dorsch and since I have returned and bought another one. Ryan Campbell is fantastic and makes service appointments easy. I am going to try and keep buying all of my cars at Dorsch because of their excellent service! More
Oil change Bill Allcox met me at my vehicle door when I entered the garage. Got the oil change done and at registration took care of having the first part of a r Bill Allcox met me at my vehicle door when I entered the garage. Got the oil change done and at registration took care of having the first part of a recall completed. Everything went great. Started having my trucks maintained at Dorsch since 2003 and haven’t been disappointed yet More
thank you for the prompt repair Thank you as my auto broke down at my hotel and I contacted Dorsch for help. Alex got my car towed and the Henry called to give details. Tom was the Thank you as my auto broke down at my hotel and I contacted Dorsch for help. Alex got my car towed and the Henry called to give details. Tom was the mechanic and explained the repair. All done in one day. It was a pleasure to work with your team and really appreciate the response and honesty. Lastly while waiting I met a get new sales person: Roy Ralph (who can forget this name) he answered some questions and could not be more helpful. While I hope I dont break down again while travelling it would be nice to near Dorsch. Thank you for the excellent service. More
Quick service & nice facility Thomas was the service writer. A newer employee but very efficient and friendly. Explained the process well. The LOF, tire rotation, and inspecti Thomas was the service writer. A newer employee but very efficient and friendly. Explained the process well. The LOF, tire rotation, and inspection was listed as $55 on the web site. Actual bill was about $70. Why the large difference? My vehicle is in the system and pulls up online, so the vehicle type is known when I selected the service needed. Not Thomas's fault, but online estimate should be closer. In the end the service was very good. More
In my 70yrs, Dorsch is the Best dealership I've ever experie I moved to Green Bay two years ago. I drive a Kia Optima. I've never experienced such excellent service in my life. Not only is my car so we'll tak I moved to Green Bay two years ago. I drive a Kia Optima. I've never experienced such excellent service in my life. Not only is my car so we'll taken care of, but my wife and I have been treated like we're really someone special. Also, all the facilities are EXCELLENT! More
Service and Pickup New Nautilus was picked up as scheduled, serviced and delivered back clean. Great service! Very easy to call and set up appointment that works for y New Nautilus was picked up as scheduled, serviced and delivered back clean. Great service! Very easy to call and set up appointment that works for you. More
Oil change It was nice to be able to make an appointment for an oil change. The service was timely. No complaints. I will returnKeep the coupons coming! It was nice to be able to make an appointment for an oil change. The service was timely. No complaints. I will returnKeep the coupons coming! More
Excellent service Finished ahead of time and all the work done excellent results. Nice chat with Chris Dorsch and they always give my Niro and Sorento a wash. Rob giv Finished ahead of time and all the work done excellent results. Nice chat with Chris Dorsch and they always give my Niro and Sorento a wash. Rob gives great customer service. More
Oil change I went in for my scheduled oil change at 7:30 AM. My car was not looked at until after 8:00 am. I left work to get this done. Who is going to pay me f I went in for my scheduled oil change at 7:30 AM. My car was not looked at until after 8:00 am. I left work to get this done. Who is going to pay me for sitting around because you don't know what you are doing? I scheduled an appt. so I wouldn't have to wait. More
Bad service My car was brought there for them to fix I didn’t like the price of the estimate so I’ve been calling for 3 weeks trying to get them to get my car re My car was brought there for them to fix I didn’t like the price of the estimate so I’ve been calling for 3 weeks trying to get them to get my car ready to be towed to a new shop but my service advisor won’t pick up the phone or he won’t return any of my calls I’m pretty pissed off. They better not be charging me by the day because I’m not paying it I’ve been 3 weeks without a car More