Dorsch Ford Kia - Service Center

Recall service Dorsch has always made having my car serviced as pleasant as possible. All the employees I have interacted with were knowledgeable, helpful, polite, a Dorsch has always made having my car serviced as pleasant as possible. All the employees I have interacted with were knowledgeable, helpful, polite, and patient. I wouldn't take my vehicle anywhere else. More

Excellent Service I had scheduled a oil change and tire rotation and it was a smooth process from start to finish. Brandon Van Iten reviewed the final paperwork with me I had scheduled a oil change and tire rotation and it was a smooth process from start to finish. Brandon Van Iten reviewed the final paperwork with me and made me aware that the back brakes would have to be replaced next oil change. I appreciate the information, so I can plan ahead and keep my car running at its best. Thanks Dorsch! More

Great service - phone & in-person Had a very helpful person make my service appointment on the phone and Brandon Van Iten did a great job of explaining my service details and cost esti Had a very helpful person make my service appointment on the phone and Brandon Van Iten did a great job of explaining my service details and cost estimate. More

Great service! The oil change for my Kia was done in a timely manner, and the service advisor, Thomas Stinson, was professional, friendly, and helpful. He reviewed t The oil change for my Kia was done in a timely manner, and the service advisor, Thomas Stinson, was professional, friendly, and helpful. He reviewed the results of the inspection with me, made sure I received a punch on my card to go towards a future free oil change, made sure I received a free car wash coupon, and located my vehicle in the parking lot for me. More

Recall repairs and preventative maintenance Have my vehicle in for a recall repair and also found the need for brakes to be repaired before failure causing more expense and potential damage. I a Have my vehicle in for a recall repair and also found the need for brakes to be repaired before failure causing more expense and potential damage. I also had another issue with my wiper controls which Dorsch Ford was able to repair at the same time. Thanks to Jon for giving me the heads-up on the other issues as it saved me the time and extra expense of having to return for another appointment. More

Concise, supportive, understanding I came in for a recall fix as an unusual stop for my vehicle repairs and services, but after I left I felt like I found a new favorite service center I came in for a recall fix as an unusual stop for my vehicle repairs and services, but after I left I felt like I found a new favorite service center! More

Fast and efficient oil change Had a great experience in getting the oil changed in my car. Brandon Van Iten was my service rep. Very polite, helpful and provided complete service Had a great experience in getting the oil changed in my car. Brandon Van Iten was my service rep. Very polite, helpful and provided complete service by making sure I could find where my car was parked in the lot. More

Oil change Felt good about service, comfortable waiting for vehicle It was a Monday morning so they seemed very busy, personnel were busy keeping everyone inf Felt good about service, comfortable waiting for vehicle It was a Monday morning so they seemed very busy, personnel were busy keeping everyone informed of their serviced vehicle. More

Service Department Yesterday brought my car in for Oil Change....Thomas Stinson was my service rep. Very polite and helpful, i would go back to him on next visit. Yesterday brought my car in for Oil Change....Thomas Stinson was my service rep. Very polite and helpful, i would go back to him on next visit. A 10 on my list. Thank you Tom for Great Service. Susan Deluccie... More

Great Had a regular service item done (oil change) but also had a concern about my Sync system. Ryan walked me through what they would check, and they foun Had a regular service item done (oil change) but also had a concern about my Sync system. Ryan walked me through what they would check, and they found the problem in less time than I had expected, and got it working again. He was polite and coutious to me, did not talk down to me or anyting. Thank you. More