Dorsch Ford Kia - Service Center

Look for another dealer I brought my F-150 into Dorsch for a re-call notice on a transmission issue (19s07) All I know is, when I dropped my truck off it drove just fine wi I brought my F-150 into Dorsch for a re-call notice on a transmission issue (19s07) All I know is, when I dropped my truck off it drove just fine with no shifting issues. Can not say the same today... feels like my transmission is going to drop out when it up shifts from 1st to 2nd and down shifts for 2nd to 1st... Dorsch Ford said there is nothing they can do... "Call Ford" this is a Ford issue, they only performed the recall notice. So I called Ford, Ford told me to call the dealership. I think they call this a "circle jerk"!!!... I had $40,000 truck that was perfectly fine.. 24 hours later, nobody would even buy it!! And Dorsch is not willing to help in any manner... They lost a customer and my chin music will sing load, clear and proud!! Stay away from Dorsch!!! If you are looking for a vehicle at the "REAL DEAL" there is reason they have a slogan.. If you do not have any honor or credibility, you need fluff along with a smoke and mirrors gimmick. Buyer be ware!!! More

Service I stopped in yesterday with my Kia showing low pressure on one of my tires. I was promptly taken care of in the service area. Damian Bott was my servi I stopped in yesterday with my Kia showing low pressure on one of my tires. I was promptly taken care of in the service area. Damian Bott was my service advisor and was very courteous and kept me updated. They found a nail in the tire. The problem was fixed and I was on my way in a timely manner. More

Oil change Bill Allcox met me at my vehicle door when I entered the garage. Got the oil change done and at registration took care of having the first part of a r Bill Allcox met me at my vehicle door when I entered the garage. Got the oil change done and at registration took care of having the first part of a recall completed. Everything went great. Started having my trucks maintained at Dorsch since 2003 and haven’t been disappointed yet More

Ryan Campbell is my go to service advisor Two years ago I bought my first car at Dorsch and since I have returned and bought another one. Ryan Campbell is fantastic and makes service appointm Two years ago I bought my first car at Dorsch and since I have returned and bought another one. Ryan Campbell is fantastic and makes service appointments easy. I am going to try and keep buying all of my cars at Dorsch because of their excellent service! More

thank you for the prompt repair Thank you as my auto broke down at my hotel and I contacted Dorsch for help. Alex got my car towed and the Henry called to give details. Tom was the Thank you as my auto broke down at my hotel and I contacted Dorsch for help. Alex got my car towed and the Henry called to give details. Tom was the mechanic and explained the repair. All done in one day. It was a pleasure to work with your team and really appreciate the response and honesty. Lastly while waiting I met a get new sales person: Roy Ralph (who can forget this name) he answered some questions and could not be more helpful. While I hope I dont break down again while travelling it would be nice to near Dorsch. Thank you for the excellent service. More

Quick service & nice facility Thomas was the service writer. A newer employee but very efficient and friendly. Explained the process well. The LOF, tire rotation, and inspecti Thomas was the service writer. A newer employee but very efficient and friendly. Explained the process well. The LOF, tire rotation, and inspection was listed as $55 on the web site. Actual bill was about $70. Why the large difference? My vehicle is in the system and pulls up online, so the vehicle type is known when I selected the service needed. Not Thomas's fault, but online estimate should be closer. In the end the service was very good. More

In my 70yrs, Dorsch is the Best dealership I've ever experie I moved to Green Bay two years ago. I drive a Kia Optima. I've never experienced such excellent service in my life. Not only is my car so we'll tak I moved to Green Bay two years ago. I drive a Kia Optima. I've never experienced such excellent service in my life. Not only is my car so we'll taken care of, but my wife and I have been treated like we're really someone special. Also, all the facilities are EXCELLENT! More

Service and Pickup New Nautilus was picked up as scheduled, serviced and delivered back clean. Great service! Very easy to call and set up appointment that works for y New Nautilus was picked up as scheduled, serviced and delivered back clean. Great service! Very easy to call and set up appointment that works for you. More

Oil change It was nice to be able to make an appointment for an oil change. The service was timely. No complaints. I will returnKeep the coupons coming! It was nice to be able to make an appointment for an oil change. The service was timely. No complaints. I will returnKeep the coupons coming! More

Excellent service Finished ahead of time and all the work done excellent results. Nice chat with Chris Dorsch and they always give my Niro and Sorento a wash. Rob giv Finished ahead of time and all the work done excellent results. Nice chat with Chris Dorsch and they always give my Niro and Sorento a wash. Rob gives great customer service. More