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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
597 Reviews

597 Reviews of Dorsch Ford Kia - Service Center

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November 29, 2019

The ease of getting my Edge serviced is wonderful This was the first time I met Thomas Stinson. He was very thorough and made sure I understood everything being done. He was helpful and very easy to w More

by marge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Dorsch Ford Lincoln Kia responded

Thanks, Marge! Thomas is a valuable member of our team and takes pride in servicing his customers. Thank you for recognizing his efforts!

November 28, 2019

Jon was very knowledgeable on what needed to be done and the time it would take. He was very professional and kept me informed of any changes. Very friendly and caring. I will remember my experience. Defini More

by Karin.p
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Dec 02, 2019 -

Dorsch Ford Lincoln Kia responded

Karin, we appreciate the wonderful review about Jon! He does his best to serve his customers and will be pleased to hear your feedback. Thanks again!

November 27, 2019

Thomas Stinson was an excellent representative of Dorsch! This was our first time coming in for service at Dorsch and Thomas Stinson made us feel very special. His helpfulness and attitude were a definite 100 More

by JEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Dorsch Ford Lincoln Kia responded

JEH: Thank you for this thorough review of your last visit! Thomas will be so flattered to hear this from you. Thank you so much for your time, patience, and feedback! We hope to serve you again in the future!

November 21, 2019

I came in for an oil change and Tom Stinson greeted me and was very helpful. He told me how long it would take and kept me informed. I was in a crunch for time, but everything went as scheduled and I even More

by jkabob
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
Nov 26, 2019 -

Dorsch Ford Lincoln Kia responded

Thank you for your continued business and for recognizing Tom! We appreciate it and are here for all your future service needs!

November 14, 2019

Friendly, efficient, quality service. Dorsch is the best dealership in the Green Bay area. They are very friendly and respectful people. Everyone there treats you like a VIP. Just had my v More

by sentinel01977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Dorsch Ford Lincoln Kia responded

It was our pleasure to help you! Thank you for taking a moment out of your day to share this with us and the public. We do want our customers to feel like VIPs and work efficiently as possible to get you back on the road. Thank you again for your kind words, and we hope we have the opportunity to serve you again in the future!

November 14, 2019

Henry was great to work with on my recent service visit. In addition to completing the original order, there was also an issue that was found and resolved within the warranty coverage. Thanks to all. More

by Jwuollett
Recommend Dealer
Yes
Employees Worked With
Henry Cobb
Nov 15, 2019 -

Dorsch Ford Lincoln Kia responded

You are most welcome, and thank you for choosing Dorsch! We'll be sure to share this with Henry, as well!

November 13, 2019

oil change came in for oil change and to schedule apt. for recall, took two hours for oil change, come to find out they did the recall as well but never informed More

by ektasaxton4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Damian Bott
Nov 21, 2019 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing this with us. We appreciate you coming to us for service, and we deeply apologize that you were not informed that the recall had been done as well. We know your time is valuable and have taken note of this so we can improve our service in the future. Thanks again!

November 12, 2019

great experience I always have a great experience at Dorsch Ford Lincoln Kia. I have been doing business there for over 40 years! Great family run dealership on the th More

by dorschpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Dorsch Ford Lincoln Kia responded

At Dorsch, you're part of the family! Thank you for the glowing review and for trusting in us for your automotive needs.

November 10, 2019

I had a great experience at Dorsch! Everyone was extremely helpful, polite, professional, and accommodating. 10/10 would recommend for oil changes to major repairs. More

by CGabrhel
Recommend Dealer
Yes
Employees Worked With
Alex Dorsch
Nov 11, 2019 -

Dorsch Ford Lincoln Kia responded

We are thankful for the recommendation! We're here for you for all your future automotive needs!

November 05, 2019

Very knowledgeable, Efficient and thorough. Got me in and out quickly. Have been going to Ryan for years and will continue to do so. Thanks More

by Cory B
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2019 -

Dorsch Ford Lincoln Kia responded

Thank you for your continued business, Cory! We appreciate it and will be sure to share this with Ryan, too!

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