597 Reviews of Dorsch Ford Kia - Service Center
Oil change Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weath Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weather was better. More
New tires and alignment Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thank Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thanks Ryan. Also a shout out to the gal that took care of me at the payment desk. Her help in getting the rebates taken care of was very much appreciated. More
Been trying to get my car fixed at Dorsch since 11/20/19. They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the part 12/2/19. A week later I called & was told the part was on back order. NOBODY BOTHERED YO LET ME KNOW. It is now 12/30/19. Still haven’t heard a word from them. Obviously they don’t care if I take my business to a competitor l. More
Routine Maintenance Appreciate the facilities with being able to work while waiting for my routine Oil Change and Tire Rotation. A bonus to have the vehicle washed. Appreciate the facilities with being able to work while waiting for my routine Oil Change and Tire Rotation. A bonus to have the vehicle washed. More
Tom represents Dorsch Lincoln in a very positive and Professional manner, His advice, recommendations and approach to my needs was appreciated and helpful. You can be proud of your team. Professional manner, His advice, recommendations and approach to my needs was appreciated and helpful. You can be proud of your team. More
oil change got the appointment time I requested. Greeted by Jason upon arrival. Service was prompt and the cost was as quoted. I plan to use Dorsch for my nex got the appointment time I requested. Greeted by Jason upon arrival. Service was prompt and the cost was as quoted. I plan to use Dorsch for my next service. More
Date: 12/12/19...Service Advisor:Thomas Stinson...I Was Date: 12/12/19...Service Advisor: Thomas Stinson...I Was Received In A Positive And Professional Manner...All Dorsch Personnel We're Patient And P Date: 12/12/19...Service Advisor: Thomas Stinson...I Was Received In A Positive And Professional Manner...All Dorsch Personnel We're Patient And Polite...Advisor Stinson Reviewed My Account And Provided Appropriate Counseling...Maintenance Completed In A Timely Manner... Another Five Star Preformance... More
I visited Dorsch Ford east on 11/27 for an oil change and transmission service. From the time I pulled in to the time I left, I had exceptional service! I have been taking our vehicle to this service s and transmission service. From the time I pulled in to the time I left, I had exceptional service! I have been taking our vehicle to this service station for 2 years and have never had a complaint about the service or an employee. During this service I had Jonathon Sratton and I can’t recommend him enough!!! Thank you Jonathon and the entire Dorsch Ford east employees for the terrific service! More
Oil change Thomas was my Lube contact. He was friendly, very knowledgeable and even got me help with my GPS system after the oil change was complete. The oil c Thomas was my Lube contact. He was friendly, very knowledgeable and even got me help with my GPS system after the oil change was complete. The oil change was completed in a reasonable time and they washed my car after which was need due to the snow we had over the weekend. More
Thomas was my contact when I had my oil change yesterday. Very helpful and explained everything including everything that needs repair! Very courteous and informative! Very helpful and explained everything including everything that needs repair! Very courteous and informative! More