Dorsch Ford Kia - Service Center

My Service Advisor, Tom was very professional. He thoroughly explained everything that was being done. My vehicle was completed in a timely manner. Tom made sure I was comfortable in the lounge, tel thoroughly explained everything that was being done. My vehicle was completed in a timely manner. Tom made sure I was comfortable in the lounge, telling me about the coffee and seeing if I needed to use the shuttle. I highly recommend Dorsch Service Dept. Great, friendly service. More

Warrenty Work We took our 2017 Ford Expedition in for warranty work and Rob was very helpful, he kept us up to date with everything that was going on with the work, We took our 2017 Ford Expedition in for warranty work and Rob was very helpful, he kept us up to date with everything that was going on with the work, and explained what the problem was. He also helped coordinate picking up the vehicle at my wife's work the next day when the vehicle needed a second look at a different issue. He was very easy to work with. More

Service review Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me decide if I wanted them done or not. He kept me informed on the status of my vehicle during my wait. More

Fast and efficient oil change Brandon was very helpful and easy to work with. He got me through a quick oil change when he knew I had another appointment. He was very nice and ma Brandon was very helpful and easy to work with. He got me through a quick oil change when he knew I had another appointment. He was very nice and made the experience quick and painless! More

Oil Lube / Tire rotatation Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. More

I have had an unknown issue with my truck since July when a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and R a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and Ryan have been treating me very well. Especially since the issue is intermittent and hard to troubleshoot. Their actions thus far have made me a fan of the Dorsch dealership and I will be bringing my current vehicles there for service and will be buying my next vehicles from there. Thanks guys! Keep it up! More

Went in for a oil change. And they found my tie rod was going out on the passenger side. Took care of in very responsible time . Nice job 👍 going out on the passenger side. Took care of in very responsible time . Nice job 👍 More

Damian did a great job! I had an appointment and they were already expecting me, so I was taken care of right away. That is appreciated! He helped me to get the rebates on tires and everything went smoot were already expecting me, so I was taken care of right away. That is appreciated! He helped me to get the rebates on tires and everything went smoothly, thank you. More

Oil change Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weath Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weather was better. More

New tires and alignment Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thank Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thanks Ryan. Also a shout out to the gal that took care of me at the payment desk. Her help in getting the rebates taken care of was very much appreciated. More