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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
593 Reviews

593 Reviews of Dorsch Ford Kia - Service Center

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August 31, 2024

Very nice dealership to work with. Easy to make appointment for my oil change. Very quick. More

by fbob9461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 03, 2024 -

Dorsch Ford Lincoln Kia responded

We are glad your visit was so pleasant and earned us five stars! Thank you for coming to Dorsch Ford Lincoln Kia!

August 24, 2024

Always a pleasure to work with, good service and helpful friendly staff. Always accommodating if you need to change your appointment. More

by Currieandpine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for trusting Dorsch Ford Lincoln Kia with your service needs! We appreciate your kind comments about our team and look forward to seeing you at your next visit. Take care!

August 22, 2024

Sales, service, and parts departments all top notch and great to deal with so far, and we are confident that future experiences will be more of the same. More

by Tim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Pownell, Brad Williquette, George Lopez
Aug 23, 2024 -

Dorsch Ford Lincoln Kia responded

Tim, thank you for trusting the Dorsch Ford Lincoln Kia team with your automotive needs! We appreciate your support and look forward to continuing to serve you in the future!

August 17, 2024

Excellent service from the advisor however he was out on Friday so didn’t receive updates from anyone, but the work on my truck was completed and Brad explained when my car would be completed and explained More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad and Andy
Aug 19, 2024 -

Dorsch Ford Lincoln Kia responded

Brian, thanks for sharing your experience! We're glad to hear Brad and the team at Dorsch Ford Lincoln Kia took good care of you. We appreciate your trust in us and look forward to serving you again!

August 14, 2024

Prompt service. my oil change and tire rotation were done very quickly. Thank you for the carwash too! More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Aug 15, 2024 -

Dorsch Ford Lincoln Kia responded

Lisa, we're glad to hear you had a speedy and satisfying service experience at Dorsch Ford Lincoln Kia. Thanks for the shoutout!

August 13, 2024

Very prompt service friendly and attentive Very comfortable waiting area Whole experience was very good More

by heezenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Dorsch Ford Lincoln Kia responded

Thanks for the great feedback! We're glad to hear you had a positive experience with our team at Dorsch Ford Lincoln Kia and enjoyed our waiting area. We appreciate your support!

August 05, 2024

Last service appointment very poor communication from service advisor Also diagnostic evaluation was unsatisfactory. Much improvement needed. More

by Mac2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Clermont
Aug 05, 2024 -

Dorsch Ford Lincoln Kia responded

We apologize for the poor communication and unsatisfactory diagnostic evaluation during your last service appointment. Your feedback is important to us, and we are committed to making improvements. Please reach out so we can address these concerns directly. Thank you, Brett Mastey - Service Manager - 920-469-3625

August 03, 2024

Friendly staff, great, prompt service, I would purchase a vehicle from Dorsch Ford again in the future More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Ann, we're delighted to hear you had a great experience with our team at Dorsch Ford Lincoln Kia. Thanks for the kind words and we look forward to serving you again in the future! Safe travels!

August 03, 2024

Very responsive to all our needs, they even went the extra mile to help us on another issue. Everything was done on time even while they had construction. their prices aren’t through the roof like they’ More

by vdhplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 04, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience! We're glad to hear our team at Dorsch Ford Lincoln Kia could assist with all your needs and provide timely service despite the construction. We look forward to serving you again in the future! Safe travels!

August 02, 2024

Brought in my 2021 Kia Telluride and Sam was incredible she helped me and had me out of there super quick. Definitely will go back for any other repairs and be asking for her or waiting for her! Incredible More

by Cody.davis23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 02, 2024 -

Dorsch Ford Lincoln Kia responded

Cody, we're delighted to hear that Sam provided such efficient service for your Kia Telluride at Dorsch Ford Lincoln Kia. We'll be sure to pass along your praise and look forward to assisting you again in the future!

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