Dorsch Ford Kia - Service Center

Tom represents Dorsch Lincoln in a very positive and Professional manner, His advice, recommendations and approach to my needs was appreciated and helpful. You can be proud of your team. Professional manner, His advice, recommendations and approach to my needs was appreciated and helpful. You can be proud of your team. More

oil change got the appointment time I requested. Greeted by Jason upon arrival. Service was prompt and the cost was as quoted. I plan to use Dorsch for my nex got the appointment time I requested. Greeted by Jason upon arrival. Service was prompt and the cost was as quoted. I plan to use Dorsch for my next service. More

Date: 12/12/19...Service Advisor:Thomas Stinson...I Was Date: 12/12/19...Service Advisor: Thomas Stinson...I Was Received In A Positive And Professional Manner...All Dorsch Personnel We're Patient And P Date: 12/12/19...Service Advisor: Thomas Stinson...I Was Received In A Positive And Professional Manner...All Dorsch Personnel We're Patient And Polite...Advisor Stinson Reviewed My Account And Provided Appropriate Counseling...Maintenance Completed In A Timely Manner... Another Five Star Preformance... More

I visited Dorsch Ford east on 11/27 for an oil change and transmission service. From the time I pulled in to the time I left, I had exceptional service! I have been taking our vehicle to this service s and transmission service. From the time I pulled in to the time I left, I had exceptional service! I have been taking our vehicle to this service station for 2 years and have never had a complaint about the service or an employee. During this service I had Jonathon Sratton and I can’t recommend him enough!!! Thank you Jonathon and the entire Dorsch Ford east employees for the terrific service! More

Oil change Thomas was my Lube contact. He was friendly, very knowledgeable and even got me help with my GPS system after the oil change was complete. The oil c Thomas was my Lube contact. He was friendly, very knowledgeable and even got me help with my GPS system after the oil change was complete. The oil change was completed in a reasonable time and they washed my car after which was need due to the snow we had over the weekend. More

Thomas was my contact when I had my oil change yesterday. Very helpful and explained everything including everything that needs repair! Very courteous and informative! Very helpful and explained everything including everything that needs repair! Very courteous and informative! More

The ease of getting my Edge serviced is wonderful This was the first time I met Thomas Stinson. He was very thorough and made sure I understood everything being done. He was helpful and very easy to w This was the first time I met Thomas Stinson. He was very thorough and made sure I understood everything being done. He was helpful and very easy to work with. Every experience I have had since buying my vehicle has been great. The waiting room is also very nice and offers a comfortable, welcoming experience. More

Jon was very knowledgeable on what needed to be done and the time it would take. He was very professional and kept me informed of any changes. Very friendly and caring. I will remember my experience. Defini the time it would take. He was very professional and kept me informed of any changes. Very friendly and caring. I will remember my experience. Definitely 5 stars! More

Thomas Stinson was an excellent representative of Dorsch! This was our first time coming in for service at Dorsch and Thomas Stinson made us feel very special. His helpfulness and attitude were a definite 100 This was our first time coming in for service at Dorsch and Thomas Stinson made us feel very special. His helpfulness and attitude were a definite 100%. He was right there as we got out of the car, greeted us, answered a question about the car my husband asked, ushered us to the desk and walked us through the whole process with price, time, etc. Answered all our questions professionally and in a friendly way. Thomas all around gave us the best service we ever received at a dealership. Great job, Thomas and Dorsch! JEH More

I came in for an oil change and Tom Stinson greeted me and was very helpful. He told me how long it would take and kept me informed. I was in a crunch for time, but everything went as scheduled and I even and was very helpful. He told me how long it would take and kept me informed. I was in a crunch for time, but everything went as scheduled and I even got my car washed. I’ve always had great service. More