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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
583 Reviews

583 Reviews of Dorsch Ford Kia - Service Center

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January 10, 2020

Service review Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me More

by Setterlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Dorsch Ford Lincoln Kia responded

We're happy to hear Brandon could assist you! Thank you for choosing Dorsch!

January 08, 2020

Oil Lube / Tire rotatation Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. More

by Suzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lew Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for this kind review about Tom. He represents the Dorsch name well! We appreciate you sharing this with us!

January 08, 2020

I have had an unknown issue with my truck since July when a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and R More

by Ben R.
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for coming to us for service and letting us examine your truck, Ben!

January 08, 2020

Fast and efficient oil change Brandon was very helpful and easy to work with. He got me through a quick oil change when he knew I had another appointment. He was very nice and ma More

by klippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for this kind review about Brandon! He's top notch. thanks again!

January 04, 2020

Went in for a oil change. And they found my tie rod was going out on the passenger side. Took care of in very responsible time . Nice job 👍 More

by Ford
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Jan 06, 2020 -

Dorsch Ford Lincoln Kia responded

We want you to be safe and be respectful of your time. Thank you for coming to us for service!

January 02, 2020

Damian did a great job! I had an appointment and they were already expecting me, so I was taken care of right away. That is appreciated! He helped me to get the rebates on tires and everything went smoot More

by Mel23
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Jan 03, 2020 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that Damien provided you with exceptional service. Thank you for being a valued customer!

December 31, 2019

Oil change Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weath More

by Stelzerd
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Dorsch Ford Lincoln Kia responded

Tom is always delighted to help! Thank you for taking time out of your day to recognize him and review us!

December 31, 2019

New tires and alignment Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thank More

by Flagman86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Dorsch Ford Lincoln Kia responded

We're all here to help as best we can! Thanks so much for coming to us for your service needs!

December 30, 2019

Been trying to get my car fixed at Dorsch since 11/20/19. They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the More

by Casidatel (Marge)
Recommend Dealer
No
Employees Worked With
Ryan Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Cobb
December 17, 2019

Routine Maintenance Appreciate the facilities with being able to work while waiting for my routine Oil Change and Tire Rotation. A bonus to have the vehicle washed. More

by dzinser14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Dec 18, 2019 -

Dorsch Ford Lincoln Kia responded

We want you to be fully accommodated and comfortable during your visit. Thank you for coming to us for service and for your feedback!

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