Dorsch Ford Kia - Service Center

Professional Service I've never had a better experience with personable, professional service at Dorsch Ford East, from the minute I drive into the bay, someone is there t I've never had a better experience with personable, professional service at Dorsch Ford East, from the minute I drive into the bay, someone is there to personally direct you and fabulous perk is ride to your destination while your vehicle is getting serviced and a ride back to pick it up! Will always drive those extra 48 miles for this kind of service. thanks, everyone! More

Brought my ford escape in for service every person i talked with were friendly and helpful. The service was done in a reasonable amount of time for talked with were friendly and helpful. The service was done in a reasonable amount of time for More

I thought it you did software update& I thought you did check everything out & let me know f why is working right! Connie M. Rouleau check everything out & let me know f why is working right! Connie M. Rouleau More

First Timer First time coming in alone for me...flat tire. Was taken care of very well...everything was explained, service was fast and friendly, and I was very First time coming in alone for me...flat tire. Was taken care of very well...everything was explained, service was fast and friendly, and I was very well taken care of. Thomas Stinson did a wonderful job making me feel comfortable and informed. More

Lincoln Mkx My car was hesitating after putting it in drive. They found the problem and had it fixed quickly. Great customer service. Highly recommend this deale My car was hesitating after putting it in drive. They found the problem and had it fixed quickly. Great customer service. Highly recommend this dealership. More

Friendly service Quick and friendly service. Was just an oil change but made sure everything was explained and done quickly. Thomas was very friendly and was sure to l Quick and friendly service. Was just an oil change but made sure everything was explained and done quickly. Thomas was very friendly and was sure to let me know all issues needing my attention was thankful for that. More

Excellent experience Thomas is friendly and knowledgeable and made sure I understood everything that was going to be done to my F-150. The service was quick and the coff Thomas is friendly and knowledgeable and made sure I understood everything that was going to be done to my F-150. The service was quick and the coffee in the lounge was great. More

Ruining a reputation Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other dealerships. I do know I will not buy another used or new vehicle at Dorsch Ford. They just lost my loyal customer over 3% More

Been going strong for 12 years with my little Ford Escape Dorsch Ford on Eaton Road in GB has been my choice since I purchased my vehicle in 2008. Never even thought about bringing it anywhere else to be ser Dorsch Ford on Eaton Road in GB has been my choice since I purchased my vehicle in 2008. Never even thought about bringing it anywhere else to be serviced. The Service Team is above average and is always there to help! More

Warranty item The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one hour fix. The only problem was that I had to go to the dealership to get the warranty item fixed. The car was done in 59 minutes. Very personable employees that care about the customer. More