583 Reviews of Dorsch Ford Kia - Service Center
Service review Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me decide if I wanted them done or not. He kept me informed on the status of my vehicle during my wait. More
Oil Lube / Tire rotatation Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. More
I have had an unknown issue with my truck since July when a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and R a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and Ryan have been treating me very well. Especially since the issue is intermittent and hard to troubleshoot. Their actions thus far have made me a fan of the Dorsch dealership and I will be bringing my current vehicles there for service and will be buying my next vehicles from there. Thanks guys! Keep it up! More
Fast and efficient oil change Brandon was very helpful and easy to work with. He got me through a quick oil change when he knew I had another appointment. He was very nice and ma Brandon was very helpful and easy to work with. He got me through a quick oil change when he knew I had another appointment. He was very nice and made the experience quick and painless! More
Damian did a great job! I had an appointment and they were already expecting me, so I was taken care of right away. That is appreciated! He helped me to get the rebates on tires and everything went smoot were already expecting me, so I was taken care of right away. That is appreciated! He helped me to get the rebates on tires and everything went smoothly, thank you. More
Oil change Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weath Tom was excellent. He handled the whole process quickly and courteously and included a coupon for a car wash so I could use it on a day when the weather was better. More
New tires and alignment Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thank Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thanks Ryan. Also a shout out to the gal that took care of me at the payment desk. Her help in getting the rebates taken care of was very much appreciated. More
Been trying to get my car fixed at Dorsch since 11/20/19. They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the part 12/2/19. A week later I called & was told the part was on back order. NOBODY BOTHERED YO LET ME KNOW. It is now 12/30/19. Still haven’t heard a word from them. Obviously they don’t care if I take my business to a competitor l. More
Routine Maintenance Appreciate the facilities with being able to work while waiting for my routine Oil Change and Tire Rotation. A bonus to have the vehicle washed. Appreciate the facilities with being able to work while waiting for my routine Oil Change and Tire Rotation. A bonus to have the vehicle washed. More