Dorsch Ford Kia - Service Center

Friendly service Quick and friendly service. Was just an oil change but made sure everything was explained and done quickly. Thomas was very friendly and was sure to l Quick and friendly service. Was just an oil change but made sure everything was explained and done quickly. Thomas was very friendly and was sure to let me know all issues needing my attention was thankful for that. More

First Timer First time coming in alone for me...flat tire. Was taken care of very well...everything was explained, service was fast and friendly, and I was very First time coming in alone for me...flat tire. Was taken care of very well...everything was explained, service was fast and friendly, and I was very well taken care of. Thomas Stinson did a wonderful job making me feel comfortable and informed. More

Excellent experience Thomas is friendly and knowledgeable and made sure I understood everything that was going to be done to my F-150. The service was quick and the coff Thomas is friendly and knowledgeable and made sure I understood everything that was going to be done to my F-150. The service was quick and the coffee in the lounge was great. More

Ruining a reputation Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other dealerships. I do know I will not buy another used or new vehicle at Dorsch Ford. They just lost my loyal customer over 3% More

Been going strong for 12 years with my little Ford Escape Dorsch Ford on Eaton Road in GB has been my choice since I purchased my vehicle in 2008. Never even thought about bringing it anywhere else to be ser Dorsch Ford on Eaton Road in GB has been my choice since I purchased my vehicle in 2008. Never even thought about bringing it anywhere else to be serviced. The Service Team is above average and is always there to help! More

Warranty item The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one hour fix. The only problem was that I had to go to the dealership to get the warranty item fixed. The car was done in 59 minutes. Very personable employees that care about the customer. More

Awesome Experience Dorsch has always been a great dealership. The people are friendly, knowledgeable and courteous. Thomas Stinson goes above and beyond to make you have Dorsch has always been a great dealership. The people are friendly, knowledgeable and courteous. Thomas Stinson goes above and beyond to make you have a great experience every time. I have purchased my last three vehicles from Dorsch and I will never to anywhere else. More

Very smiley friendly service. Always a pleasant experience. Thank you Thomas Stinson! Even offered me a complimentary car wash! Was quoted at an hour and a half, only took an hour! experience. Thank you Thomas Stinson! Even offered me a complimentary car wash! Was quoted at an hour and a half, only took an hour! More

My Service Advisor, Tom was very professional. He thoroughly explained everything that was being done. My vehicle was completed in a timely manner. Tom made sure I was comfortable in the lounge, tel thoroughly explained everything that was being done. My vehicle was completed in a timely manner. Tom made sure I was comfortable in the lounge, telling me about the coffee and seeing if I needed to use the shuttle. I highly recommend Dorsch Service Dept. Great, friendly service. More

Warrenty Work We took our 2017 Ford Expedition in for warranty work and Rob was very helpful, he kept us up to date with everything that was going on with the work, We took our 2017 Ford Expedition in for warranty work and Rob was very helpful, he kept us up to date with everything that was going on with the work, and explained what the problem was. He also helped coordinate picking up the vehicle at my wife's work the next day when the vehicle needed a second look at a different issue. He was very easy to work with. More