Dorsch Ford Kia - Service Center

First time I ever went there!Best vehicle service First time I ever went there! Best vehicle service experience ever! Scheduled an oil change for a newly purchased vehicle (which wasn’t purchased th First time I ever went there! Best vehicle service experience ever! Scheduled an oil change for a newly purchased vehicle (which wasn’t purchased there) But they treated me like I just bought the highest price vehicle on their lot. Fabulous service! Courteous like I’ve never seen! Every detail perfection. Telling anyone I can and now a lifetime customer. More

Routine service visit went very smoothly Routine service visit for my wife's MKC on 2/6 went very smoothly, and my interaction with Brandon was very pleasant. Price was reasonable, questions Routine service visit for my wife's MKC on 2/6 went very smoothly, and my interaction with Brandon was very pleasant. Price was reasonable, questions were answered, estimated time for service was met, customer waiting area is clean and comfortable. One disappointment was the posting at the service desk saying that future payments by credit card are going to be assessed an additional fee, which I think is unreasonable. More

They understood my problem and got me in the same day to take care of it. Jon my service tech kept me informed at all times. take care of it. Jon my service tech kept me informed at all times. More

Oil & filter change My whole experience was great. Drove in and was met by employee who greeted me and started servicing my car by doing a vehicle check. He was very poli My whole experience was great. Drove in and was met by employee who greeted me and started servicing my car by doing a vehicle check. He was very polite and helpful in answering my questions. He did a great job More

routine service Another great, fast turnaround for my 2018 Explorer. Tom Stinson, my service tech was very friendly and explained everything that was being done to m Another great, fast turnaround for my 2018 Explorer. Tom Stinson, my service tech was very friendly and explained everything that was being done to my truck. Very professional! I'd recommend him to anyone looking to service their vehicle at Dorsch. More

Best customer experience I've ever had. The team (championed by Nick Hicks) was able to quickly fix a problem to get me and my family back on the road despite being a Chicagoain (and casual Bears fa (championed by Nick Hicks) was able to quickly fix a problem to get me and my family back on the road despite being a Chicagoain (and casual Bears fan). Many thanks to the service team at Dorscsh. More

They are always helpful and willing to go above and beyond what you need. They always explain everything after it’s done and do it in terms you would understand. beyond what you need. They always explain everything after it’s done and do it in terms you would understand. More

Great service! We had a positive experience during our last oil change at Dorsch Ford Lincoln Kia. We were treated with respect and courtesy. Thank you Bill Allcox We had a positive experience during our last oil change at Dorsch Ford Lincoln Kia. We were treated with respect and courtesy. Thank you Bill Allcox! More

Henry Cobb very helpful,courteous as well. Took care of all my concerns. Kept me informed of the work being done on my car. Very satisfied with Dorsch. all my concerns. Kept me informed of the work being done on my car. Very satisfied with Dorsch. More

service of my 2019 escape Henry Cobb was very friendly and helpful, service was excellant. I have always had great service at Dorsch Ford and will continue to go there Henry Cobb was very friendly and helpful, service was excellant. I have always had great service at Dorsch Ford and will continue to go there More