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597 Reviews of Dorsch Ford Kia - Service Center
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February 27, 2020
very good My experience was very good, as always. Ryan Campbell was very friendly, knowledgeable, and service was fast and complete. I would recommend Ryan Camp My experience was very good, as always. Ryan Campbell was very friendly, knowledgeable, and service was fast and complete. I would recommend Ryan Campbell and the service department to anyone. More
by ynotkat
Employees Worked With
February 23, 2020
I would like to inform Car Gurus that I did find a vehicle on their website. It is a 2013 Lincoln MKX. I found this vehicle at Dorsch Ford Lincoln Kia 2641 Eaton road Green Bay Wisconsin 54311. I vehicle on their website. It is a 2013 Lincoln MKX. I found this vehicle at Dorsch Ford Lincoln Kia 2641 Eaton road Green Bay Wisconsin 54311. I was assisted by their internet sales manager Jack Terrien, who from the moment I entered the dealership made sure all my questions were answered. It was also a warm and very friendly atmosphere that as a customer felt very comfortable as well.i would highly recommend that anyone looking for any vehicle, first call Jack Terrien at this dealership. This is by far the best dealership I have ever walked into and the service in all aspects is the best I have ever seen. So thanks to Car Gurus and to everyone at Dorsch Lincoln Kia in Green Bay Wisconsin. Now that I’ve been to the Dorsch dealership I now know there are two great teams in Green Bay, the Packers and the Dorsch dealership. Two great teams. More
by Roger Zarky
Employees Worked With
Other Employees :
Rachel Fox
February 23, 2020
Thomas Stinson did a great job I would rate him a A plus in customer service !! His attention to detail was A rated and got me in and out in hurry !! Thank you !! in customer service !! His attention to detail was A rated and got me in and out in hurry !! Thank you !! More
by bielskimichael
Employees Worked With
February 22, 2020
Had a recall done. Everything went smooth and they also washed my truck for me when they were finished. They were able to get me on my way in a timely manner! washed my truck for me when they were finished. They were able to get me on my way in a timely manner! More
by tjwatz
Employees Worked With
Henry Cobb, Nick Hicks
February 17, 2020
Routine Oil Change / Tire Rotation Tom, Did an excellent job of sharing with me ( Not that this has been my 3rd time in ) with my company vehicle the things to be aware of as the mil Tom, Did an excellent job of sharing with me ( Not that this has been my 3rd time in ) with my company vehicle the things to be aware of as the mileage increases. I appreciated that he gave me the options of what I wanted to take care of. More
by dzinser14
Employees Worked With
February 17, 2020
Went in for a recall. Henry was very helpful and knowledgeable. Gave great insight and recommendations. Will be back to get other parts serviced. A+++ knowledgeable. Gave great insight and recommendations. Will be back to get other parts serviced. A+++ More
by hernandez7634
Employees Worked With
Henry Cobb
February 14, 2020
Always a Great Experience I always have a great experience when I have to bring my car into Dorsch. Rob is the employee point person for me and is always so friendly and helpfu I always have a great experience when I have to bring my car into Dorsch. Rob is the employee point person for me and is always so friendly and helpful when I bring in my car. I have had numerous visits the last few months to the dealership because of my car and Rob was always extremely helpful in finding out what was going on and helping me to understand everything. Great service! More
by mneveau
Employees Worked With
February 13, 2020
Very Dissatisfied Brought my car in for a serious drive train issue I have experienced intermittently over the last couple of months which they said they could not diag Brought my car in for a serious drive train issue I have experienced intermittently over the last couple of months which they said they could not diagnose at the moment, and they ended up charging me for diagnostic time for this even though my car is still under warranty. They coudn't even find the problem. Dorsch Ford does not stand behind the product they sell. I even purchased the extended warranty coverage only to find out Dorsch Ford will not honor the extended warranty "protection" they sold to me. I am very unhappy about how I was treated. And to top things off, they wanted me to pay an additional 3% surcharge if I paid with a credit card for their "diagnostic time." I will not be returning to Dorsch Ford for service or the purchase of a new car in the future. Dorsch NEEDS TO STAND BEHIND WHAT THEY SELL! I feel like I got taken for a ride. More
by Andy K
Employees Worked With
Jon Stratton
February 11, 2020
Long-Time Customer - Reliable Service Appreciate being able to get an appointment within a few days of calling for one. Helpful service professionals who take time to explain things and ti Appreciate being able to get an appointment within a few days of calling for one. Helpful service professionals who take time to explain things and timely completion of the work. More
by odonnell521
Employees Worked With
February 08, 2020
Fast and Friendly service I've always had a good experience with Dorsch Ford Kia Service Dept. on the East side. Everyone was very friendly and the service was done quicker t I've always had a good experience with Dorsch Ford Kia Service Dept. on the East side. Everyone was very friendly and the service was done quicker than estimated. I also like the ability to take the Shuttle. More
by SandyS
Employees Worked With
