Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
583 Reviews of Dorsch Ford Kia - Service Center
Sort by
February 06, 2020
routine service Another great, fast turnaround for my 2018 Explorer. Tom Stinson, my service tech was very friendly and explained everything that was being done to m Another great, fast turnaround for my 2018 Explorer. Tom Stinson, my service tech was very friendly and explained everything that was being done to my truck. Very professional! I'd recommend him to anyone looking to service their vehicle at Dorsch. More
by BSCHULZE312
Employees Worked With
February 05, 2020
Best customer experience I've ever had. The team (championed by Nick Hicks) was able to quickly fix a problem to get me and my family back on the road despite being a Chicagoain (and casual Bears fa (championed by Nick Hicks) was able to quickly fix a problem to get me and my family back on the road despite being a Chicagoain (and casual Bears fan). Many thanks to the service team at Dorscsh. More
by Kintzle
Employees Worked With
Nick Hicks, Jon Stratton
February 05, 2020
They are always helpful and willing to go above and beyond what you need. They always explain everything after it’s done and do it in terms you would understand. beyond what you need. They always explain everything after it’s done and do it in terms you would understand. More
by Nathan
Employees Worked With
Heather
February 03, 2020
Great service! We had a positive experience during our last oil change at Dorsch Ford Lincoln Kia. We were treated with respect and courtesy. Thank you Bill Allcox We had a positive experience during our last oil change at Dorsch Ford Lincoln Kia. We were treated with respect and courtesy. Thank you Bill Allcox! More
by lv1965
January 31, 2020
Henry Cobb very helpful,courteous as well. Took care of all my concerns. Kept me informed of the work being done on my car. Very satisfied with Dorsch. all my concerns. Kept me informed of the work being done on my car. Very satisfied with Dorsch. More
by 3names
Employees Worked With
Henry Cobb
January 30, 2020
service of my 2019 escape Henry Cobb was very friendly and helpful, service was excellant. I have always had great service at Dorsch Ford and will continue to go there Henry Cobb was very friendly and helpful, service was excellant. I have always had great service at Dorsch Ford and will continue to go there More
by trink427
Employees Worked With
Other Employees :
Mike Dorsch, Dan Dorsch, Chris Dorsch, Damian Bott, Henry Cobb
January 30, 2020
Professional Service I've never had a better experience with personable, professional service at Dorsch Ford East, from the minute I drive into the bay, someone is there t I've never had a better experience with personable, professional service at Dorsch Ford East, from the minute I drive into the bay, someone is there to personally direct you and fabulous perk is ride to your destination while your vehicle is getting serviced and a ride back to pick it up! Will always drive those extra 48 miles for this kind of service. thanks, everyone! More
by mae
Employees Worked With
Other Employees :
Ladies at the front desk and I'm sure others whose names I've forgotten., Mike Gentile
January 30, 2020
Brought my ford escape in for service every person i talked with were friendly and helpful. The service was done in a reasonable amount of time for talked with were friendly and helpful. The service was done in a reasonable amount of time for More
by Wyckoff34
Employees Worked With
Henry Cobb
January 25, 2020
Lincoln Mkx My car was hesitating after putting it in drive. They found the problem and had it fixed quickly. Great customer service. Highly recommend this deale My car was hesitating after putting it in drive. They found the problem and had it fixed quickly. Great customer service. Highly recommend this dealership. More
by mepanko
Employees Worked With
Henry Cobb
