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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
597 Reviews

597 Reviews of Dorsch Ford Kia - Service Center

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March 08, 2020

Appointment Great service. Everything went as scheduled. Nothing but good things to say about Rob and Dorsch. Nothing but good things to say about Rob and Dorsch. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Tim- We appreciate you taking the time to leave Dorsch Ford Lincoln Kia a review! Happy to hear that you were satisfied with your experience with Rob and the Dorsch team!

March 06, 2020

Can't get better Thomas (Tom) is the quintessential professional. Everything was top notch. I had a simple oil change and wheel rotation and I felt like an important k More

by Ike_the_man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

We are delighted we could deliver an excellent customer experience for you! Here at Dorsch Ford Lincoln Kia, our customers are our number one priority! Glad Tom and the team were able to uphold our high standards during your visit! Also glad you enjoyed the coffee! :)

March 06, 2020

service was done on time Ryan Campbell did a great job, as always, in getting me in and out in the time he said he would. I had some service done to my truck with an oil chang More

by scemotre57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dorsch
Mar 06, 2020 -

Dorsch Ford Lincoln Kia responded

First, we want to thank you for coming to Dorsch to help service your truck. We appreciate you making our team aware of this issue. To address this, we'd like the opportunity to connect with you directly at your convenience. Our General Manager, Will Dorsch, is available at 920-609-9344. Thank you again for being a valued customer, and we hope to hear from you soon!

March 06, 2020

Great customer service - Very helpful! Thomas was very helpful with my Kia appointment. He explained everything to me so I knew what service was going to be done and the cost breakdown. H More

by wood5056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for recommending Dorsch Ford Lincoln Kia! We are delighted that Thomas and our team were able to deliver you an excellent experience! See you at your next Kia service!

March 06, 2020

Best service people I know I was having a problem with my truck and brought it in to have it checked out. I worked with Alex, the service manager, and I am very pleased. The v More

by chrisgehlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Chris- Thank you for choosing Dorsch Ford Lincoln Kia, and writing a 5 star review! We're happy to hear that Alex was able to get your truck running again in a timely manner! Happy travels!

March 03, 2020

Very good, swift service. I had troubles at other dealerships, but I brought my car here and they got it figured out and fixed by the end of the day! More

by jdavis3508
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for your confidence in Dorsch Ford Lincoln Kia. Glad our service team was able to make your experience a positive one!

March 03, 2020

Good quick and professional service! Had a recall issue resolved in 1/2 to 3/4 hour. Explained everything involved both before and reviewed after the work was complete. More

by Ford owner
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for your support! Glad you had a positive experience with our service team! Let us know if you have any further questions!

March 01, 2020

Visit was very good. Thomas was very thorough and nice. Work was done in a very timely manner. Was shocked at how fast I was done and out the door. The car wash was greatly appreciated too. More

by cochart
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

We want to be as respectful as your time as we can be while not compromising efficiency. Thank you for coming to us for service! Thomas and the team are here for any future needs you may have!

February 29, 2020

Very pleased with everyone. After all was done it was explained to me what they did and what needed attention. When I need more things done I’ll be back More

by wahoo19932
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for the kind review, and we'll be here the next time you need service!

February 27, 2020

Service was great! Thomas got me in and out which was awesome. He also went through everything with me thoroughly and in detail, and didn’t try to push me to do anything, instead he recommended the thing More

by Lacey
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

Hi, Lacey! Thank you for sharing this with us! Thomas takes great pride in keeping everyone informed and comfortable. Thank you for coming to us for your car service needs!

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