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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
583 Reviews

583 Reviews of Dorsch Ford Kia - Service Center

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March 06, 2020

Can't get better Thomas (Tom) is the quintessential professional. Everything was top notch. I had a simple oil change and wheel rotation and I felt like an important k More

by Ike_the_man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

We are delighted we could deliver an excellent customer experience for you! Here at Dorsch Ford Lincoln Kia, our customers are our number one priority! Glad Tom and the team were able to uphold our high standards during your visit! Also glad you enjoyed the coffee! :)

March 03, 2020

Very good, swift service. I had troubles at other dealerships, but I brought my car here and they got it figured out and fixed by the end of the day! More

by jdavis3508
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for your confidence in Dorsch Ford Lincoln Kia. Glad our service team was able to make your experience a positive one!

March 03, 2020

Good quick and professional service! Had a recall issue resolved in 1/2 to 3/4 hour. Explained everything involved both before and reviewed after the work was complete. More

by Ford owner
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Mar 09, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for your support! Glad you had a positive experience with our service team! Let us know if you have any further questions!

March 01, 2020

Visit was very good. Thomas was very thorough and nice. Work was done in a very timely manner. Was shocked at how fast I was done and out the door. The car wash was greatly appreciated too. More

by cochart
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

We want to be as respectful as your time as we can be while not compromising efficiency. Thank you for coming to us for service! Thomas and the team are here for any future needs you may have!

February 29, 2020

Very pleased with everyone. After all was done it was explained to me what they did and what needed attention. When I need more things done I’ll be back More

by wahoo19932
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for the kind review, and we'll be here the next time you need service!

February 27, 2020

Service was great! Thomas got me in and out which was awesome. He also went through everything with me thoroughly and in detail, and didn’t try to push me to do anything, instead he recommended the thing More

by Lacey
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

Hi, Lacey! Thank you for sharing this with us! Thomas takes great pride in keeping everyone informed and comfortable. Thank you for coming to us for your car service needs!

February 27, 2020

very good My experience was very good, as always. Ryan Campbell was very friendly, knowledgeable, and service was fast and complete. I would recommend Ryan Camp More

by ynotkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for choosing us for car service! Ryan and the team will appreciate the compliments and look forward to seeing you the next time you are due for service!

February 23, 2020

Thomas Stinson did a great job I would rate him a A plus in customer service !! His attention to detail was A rated and got me in and out in hurry !! Thank you !! More

by bielskimichael
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Dorsch Ford Lincoln Kia responded

Thomas is a keeper here at Dorsch for these reasons. Thank you kindly for sharing your feedback with us and for allowing us to earn your business!

February 23, 2020

I would like to inform Car Gurus that I did find a vehicle on their website. It is a 2013 Lincoln MKX. I found this vehicle at Dorsch Ford Lincoln Kia 2641 Eaton road Green Bay Wisconsin 54311. I More

by Roger Zarky
Recommend Dealer
Yes
Employees Worked With
Dallas Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Terrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mastey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Fox
February 22, 2020

Had a recall done. Everything went smooth and they also washed my truck for me when they were finished. They were able to get me on my way in a timely manner! More

by tjwatz
Recommend Dealer
Yes
Employees Worked With
Henry Cobb, Nick Hicks
Feb 25, 2020 -

Dorsch Ford Lincoln Kia responded

We know your time is valuable, so we try to be as efficient as we can. Thank you for coming to us for your recall, and we're here if you have any other questions!

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