Dorsch Ford Kia - Service Center

dissapointed although I was satisfied with the service I was not at all happy with the 3% fee for paying with credit card. I have never been charged this fee befor although I was satisfied with the service I was not at all happy with the 3% fee for paying with credit card. I have never been charged this fee before. I should have been informed of this at the time When I scheduled the appointment. More

First Class Service All Around Worked with Craig and Rob on several service items related to my vehicle. Everything was done perfectly and these guys and Dorsch were fantastic to w Worked with Craig and Rob on several service items related to my vehicle. Everything was done perfectly and these guys and Dorsch were fantastic to work with. They made this experience so easy and communication was great. More

Tom was great- super friendly and knowledgeable. I was skeptical to get an oil change and tire rotation amid the covid -19 but being overdue I didn’t want to wait much longer. Everyone was well equipped w skeptical to get an oil change and tire rotation amid the covid -19 but being overdue I didn’t want to wait much longer. Everyone was well equipped with PPE and the waiting room was sanitized multiple times in the 30 mins that I waited. I was very impressed with how they sanitized all parts of the vehicle that was touched and Tom explained additional services and recommended a motor additive that I was not aware of. Very happy with service here! More

Very friendly service staff. They guided me in the right direction & explained what to do once arrived. easy check out after service. Everyone was was very helpful. direction & explained what to do once arrived. easy check out after service. Everyone was was very helpful. More

great customer service Thomas is an excellent service advisor. He was informative and the whole thing was seamless. I didn't have an appointment (my mistake) but he was able Thomas is an excellent service advisor. He was informative and the whole thing was seamless. I didn't have an appointment (my mistake) but he was able to get me in and take care of my car. He gave me a discount I wasn't even aware of. Thanks so much for your professionalism. Luis G More

I had my brakes don’t at Dorsch East with the Lincoln service advisor, Henry Cobb, and it exceeded my expectations. Henry is a Great service advisor and would trust all my work with him. service advisor, Henry Cobb, and it exceeded my expectations. Henry is a Great service advisor and would trust all my work with him. More

Good job, Tom Stinson! Brought my Kia Sorento in for oil change and tire rotation. Tom and all others I came into contact with had masks because of this ongoing virus and th Brought my Kia Sorento in for oil change and tire rotation. Tom and all others I came into contact with had masks because of this ongoing virus and they wiped down the steering wheel and other things in the car they’d touched before I got back in. They did a good job in a timely manner. Thank you. More

The waiting time was quick and easy. Thomas Stinson was very helpful and very happy with the service provided.Thank you very much. Have a great Day😊 very helpful and very happy with the service provided.Thank you very much. Have a great Day😊 More

I had a brake issue with a part under warranty on my F150 and Rob Brosig (Service Manager)was fantastic with getting my vehicle towed in, fixed and returned returned to me all in one day, without me hav F150 and Rob Brosig (Service Manager)was fantastic with getting my vehicle towed in, fixed and returned returned to me all in one day, without me having to pay a single cent. Thank you Dorsch Ford East! Randy Y. Green Bay More

Pick up service Great service having my car picked up and dropped off for an oil change during this time of self-isolating. Thanks Brandon, this service was apprecia Great service having my car picked up and dropped off for an oil change during this time of self-isolating. Thanks Brandon, this service was appreciated. More