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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
597 Reviews

597 Reviews of Dorsch Ford Kia - Service Center

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May 07, 2020

I had a brake issue with a part under warranty on my F150 and Rob Brosig (Service Manager)was fantastic with getting my vehicle towed in, fixed and returned returned to me all in one day, without me hav More

by Randy Y., Green Bay
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

We're glad we could help you with your Ford F-150's service needs, Randy! Rob and the team are here if you have any other questions. Thanks again, and we hope your F-150 is working smoothly now!

May 07, 2020

The waiting time was quick and easy. Thomas Stinson was very helpful and very happy with the service provided.Thank you very much. Have a great Day😊 More

by Neymerali22
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you so much! Thomas and the service team were happy to serve you! You have a wonderful day as well!

May 06, 2020

Pick up service Great service having my car picked up and dropped off for an oil change during this time of self-isolating. Thanks Brandon, this service was apprecia More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, Lori, for coming to us for your oil change! Brandon in service was happy to help you!

April 29, 2020

Maintenence Came in for oil change and that morning before I left home my engine service light came on. When I took car there that day the oil change was done. Ma More

by dawnneice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Cobb
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, Dawn, for the wonderful review and for coming to us for service. Henry and the team were happy to help and are here if you have any other questions or automotive needs!

April 28, 2020

Excellent customer service and clear explanation of services they were providing! I was not pressured into any parts or additional services then for what I was there for. Great customer lounge too. More

by Erfeivor
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for the kind review! We appreciate you coming to us for service. We never want you to feel any pressure. Thomas and the team the next time you are due for service!

April 28, 2020

Thomas is a five star employee. Very thorough, his positive attitude made my start to the day brighter. Service was excellent and all had masks and gloves on during this covid19 time. More

by williampigeon
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, William! Thomas takes great pride in providing exceptional customer service, which includes keeping you and our employees safe. Thank you for coming to Dorsch for car service!

April 23, 2020

Work with John fixing my truck. He was very easy to work with and explained things really well to me. I was very satisfied with my service and would recommend Dorsh to all my friends John Bressers More

by Jmbressers
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Apr 27, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, John, for the glowing review of our service department. Jon was happy to help you with your vehicle needs, and we truly appreciate your recommendation to friends. Take care!

April 22, 2020

Service We brought our Escape in for a few problems. Henry called & explained everything that they found & also found that repairs were covered under our exte More

by LMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Cobb, Jon Stratton
Apr 23, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you so much for sharing your feedback with us! The extended warranty definitely pays off! We appreciate your patience with the parts given the state of things now. We appreciate your patronage!

April 21, 2020

Thomas was very thorough in explaining the service I was to receive. A few issues were brought to my attention and a few suggestions of what future service I would need. Thank you! More

by Rwilde2
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful review about Thomas and your service experience here at Dorsch! We were happy to assist you!

April 20, 2020

Awesome Service Always a positive experience with Dorsch, friendly and courteous. Very accomodating. I feel the service technicians pay attention to my needs and req More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, Judy. We want you to be comfortable and informed with every service experience! Thomas and the team were happy to help!

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