Dorsch Ford Kia - Service Center

Excellent customer service and clear explanation of services they were providing! I was not pressured into any parts or additional services then for what I was there for. Great customer lounge too. services they were providing! I was not pressured into any parts or additional services then for what I was there for. Great customer lounge too. More

Thomas is a five star employee. Very thorough, his positive attitude made my start to the day brighter. Service was excellent and all had masks and gloves on during this covid19 time. positive attitude made my start to the day brighter. Service was excellent and all had masks and gloves on during this covid19 time. More

Work with John fixing my truck. He was very easy to work with and explained things really well to me. I was very satisfied with my service and would recommend Dorsh to all my friends John Bressers with and explained things really well to me. I was very satisfied with my service and would recommend Dorsh to all my friends John Bressers More

Service We brought our Escape in for a few problems. Henry called & explained everything that they found & also found that repairs were covered under our exte We brought our Escape in for a few problems. Henry called & explained everything that they found & also found that repairs were covered under our extended warranty that we forgot that we had!! Thank you ! And dept. kept us up to date on what was going on. The parts were delayed because of the pandemic. More

Thomas was very thorough in explaining the service I was to receive. A few issues were brought to my attention and a few suggestions of what future service I would need. Thank you! to receive. A few issues were brought to my attention and a few suggestions of what future service I would need. Thank you! More

Awesome Service Always a positive experience with Dorsch, friendly and courteous. Very accomodating. I feel the service technicians pay attention to my needs and req Always a positive experience with Dorsch, friendly and courteous. Very accomodating. I feel the service technicians pay attention to my needs and requests. They explain everything in easy to understand language. Much appreciated. More

Was told the diagnostic test would take an hour. Arrived back in one hour; was told it would only be another 20 mins. Another hour and half later, it was completed. I wouldn’t have waited if I had known tha back in one hour; was told it would only be another 20 mins. Another hour and half later, it was completed. I wouldn’t have waited if I had known that it was going to be another hour and a half. Not pleased at all. More

Service review of my Ford Edge battery problem Henry, service adviser, was excellent. He returned my calls, was courteous and kept me updated. Hopefully, the problem was resolved--time will tell. Henry, service adviser, was excellent. He returned my calls, was courteous and kept me updated. Hopefully, the problem was resolved--time will tell. Thanx Henry Cobb More

Great service for my 2016 escape. LOF an tires. Quick, good Covid19 preparations, and good discussion on the vehicle concerns. Tech described when additional work needed to be completed and the price ran good Covid19 preparations, and good discussion on the vehicle concerns. Tech described when additional work needed to be completed and the price range. Not a hard sell. Just good information. More