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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
583 Reviews

583 Reviews of Dorsch Ford Kia - Service Center

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May 16, 2020

First Class Service All Around Worked with Craig and Rob on several service items related to my vehicle. Everything was done perfectly and these guys and Dorsch were fantastic to w More

by DHansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Micke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Dorsch Ford Lincoln Kia responded

We appreciate you coming to Dorsch for your car service needs! Craig and Rob are here the next time your vehicle is due for service!

May 09, 2020

great customer service Thomas is an excellent service advisor. He was informative and the whole thing was seamless. I didn't have an appointment (my mistake) but he was able More

by garza5plus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Luis, thank you for coming to us for your car service needs! We do our best to accommodate everyone. Thomas is here if you have any other questions!

May 09, 2020

Tom was great- super friendly and knowledgeable. I was skeptical to get an oil change and tire rotation amid the covid -19 but being overdue I didn’t want to wait much longer. Everyone was well equipped w More

by jessip1026
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you for coming to us for service! We know these are uncertain times, but we're glad we could provide some assurance and take care of your vehicle. From Thomas and the team: thank you again for your visit, and we're here if you need anything else!

May 09, 2020

Very friendly service staff. They guided me in the right direction & explained what to do once arrived. easy check out after service. Everyone was was very helpful. More

by Miller
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

We want you to be informed and comfortable during your service visit. Thank you for taking a moment to share this with us, and know that Brandon and the team are here if you have any other questions!

May 08, 2020

Good job, Tom Stinson! Brought my Kia Sorento in for oil change and tire rotation. Tom and all others I came into contact with had masks because of this ongoing virus and th More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

We want you to be safe and still receive quality service. Thank you, Jim, for taking a moment to share this with us. We were happy to take care of your Kia Sorento with its needed oil change and tire rotation, and know that Tom and the team are here if there's anything else you need!

May 08, 2020

I had my brakes don’t at Dorsch East with the Lincoln service advisor, Henry Cobb, and it exceeded my expectations. Henry is a Great service advisor and would trust all my work with him. More

by haydenb
Recommend Dealer
Yes
Employees Worked With
Henry Cobb
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Henry, our Lincoln service advisor, was happy to help you, Hayden! He will appreciate the compliment as well. Thank you for choosing Dorsch East!

May 07, 2020

The waiting time was quick and easy. Thomas Stinson was very helpful and very happy with the service provided.Thank you very much. Have a great Day😊 More

by Neymerali22
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you so much! Thomas and the service team were happy to serve you! You have a wonderful day as well!

May 07, 2020

I had a brake issue with a part under warranty on my F150 and Rob Brosig (Service Manager)was fantastic with getting my vehicle towed in, fixed and returned returned to me all in one day, without me hav More

by Randy Y., Green Bay
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

We're glad we could help you with your Ford F-150's service needs, Randy! Rob and the team are here if you have any other questions. Thanks again, and we hope your F-150 is working smoothly now!

May 06, 2020

Pick up service Great service having my car picked up and dropped off for an oil change during this time of self-isolating. Thanks Brandon, this service was apprecia More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, Lori, for coming to us for your oil change! Brandon in service was happy to help you!

April 29, 2020

Maintenence Came in for oil change and that morning before I left home my engine service light came on. When I took car there that day the oil change was done. Ma More

by dawnneice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Cobb
May 11, 2020 -

Dorsch Ford Lincoln Kia responded

Thank you, Dawn, for the wonderful review and for coming to us for service. Henry and the team were happy to help and are here if you have any other questions or automotive needs!

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