Dorsch Ford Kia - Service Center

Went to Dorsch Ford for an oil change and tire rotation. I was greeted immediately as I drove in and then Was directed to Thomas who checked me in. He noticed I had a book to read so directed me to the quie I was greeted immediately as I drove in and then Was directed to Thomas who checked me in. He noticed I had a book to read so directed me to the quiet lounge up front which was perfect for reading and safe during the CoVid19 time. Excellent serve. More

Henry was very knowlegeable and professional Getting the car repaired was fast and easy. He took good care of the car and us. I liked the fact that he got out from behind the counter and looked Getting the car repaired was fast and easy. He took good care of the car and us. I liked the fact that he got out from behind the counter and looked at the car. More

Fast and efficient service ! Polite and informative ! Was willing to help with other concerns I had and called to follow up ! As always good services willing to help with other concerns I had and called to follow up ! As always good services More

Great service and a wonderful service team. I was texted throughout the entire process about the status of my vehicle. Car was cleaned Very professional. throughout the entire process about the status of my vehicle. Car was cleaned Very professional. More

Excellent, in fast out fast..always given a loaner because I live far away....very knowledgeable very clean, everyone practicing covid, safety..easy in easy out..fast check out less than 5 mins very h because I live far away....very knowledgeable very clean, everyone practicing covid, safety..easy in easy out..fast check out less than 5 mins very happy More

Had service recall work completed at Dorsch and was super happy with how quickly they got me in and how efficiently they completed the work. Henry Cobb was a great service advisor! super happy with how quickly they got me in and how efficiently they completed the work. Henry Cobb was a great service advisor! More

The service I received while having an oil change was outstanding. Tom was friendly, thorough and speedy. I've only had great experiences when at Dorsch. outstanding. Tom was friendly, thorough and speedy. I've only had great experiences when at Dorsch. More

Disappointed In Dealership Management As far as the quality of work by the service department, I have no issues or concerns, they are top notch. My disappointment comes from the decisio As far as the quality of work by the service department, I have no issues or concerns, they are top notch. My disappointment comes from the decision of the company to now charge customers 3% if they use a credit card to pay their bills. I understand that they are charged a fee by the card service providers, but the practice of charging the customer a fee and/or a minimum purchase requirement, went away many decades ago. At a time when the small business owner is struggling to get by and they haven't adopted this practice I can only feel very disappointed that the team at Dorsch felt this was a necessary move for them to make. I will now take my vehicles for any needs to the small local businesses to help support them. More

dissapointed although I was satisfied with the service I was not at all happy with the 3% fee for paying with credit card. I have never been charged this fee befor although I was satisfied with the service I was not at all happy with the 3% fee for paying with credit card. I have never been charged this fee before. I should have been informed of this at the time When I scheduled the appointment. More

Excellent service My experience with parts and service department were very professional. Rob was curtious and explained everything to me. Safety measures were taken fo My experience with parts and service department were very professional. Rob was curtious and explained everything to me. Safety measures were taken for this virus issue. Well pleased. More