Dorsch Ford Kia - Service Center

Tried to get emergency Service for my vehicle....no help! The service engine light went on. Need to have the vehicle for out of town guests. Their answer is to leave the vehicle ( the fact i live out of tow The service engine light went on. Need to have the vehicle for out of town guests. Their answer is to leave the vehicle ( the fact i live out of town and need a vehicle was of no concern to them). Schedule an appointment was the answer so I guess I have to wait till next week as I need the vehicle this week. So much for emergency service! More

Totaled my car and cost me $2000 My daughters 6 month old 2020 KIA went there for a warranty repair and their tech totaled it on a test drive. Their insurance paid for the car, but no My daughters 6 month old 2020 KIA went there for a warranty repair and their tech totaled it on a test drive. Their insurance paid for the car, but not the mats or the winter tires and rims that she had bought and had just 3 months on them. They are of no use to her now that the car is totaled. It seems that Mike Dorsch doesn't want to do the right thing and cut a check for them, so she is out $2000 through no fault of her own. Not the best business practice! More

It was a pleasure working with Patrick Chady over at Dorsch Ford Lincon kia. He was very helpful in helping me pick my new vehicle and was very knowledgeable when it came to answering all my questions. Dorsch Ford Lincon kia. He was very helpful in helping me pick my new vehicle and was very knowledgeable when it came to answering all my questions. He went out of his way to make my experience one that will want to make me come back. I would not hesitate to recomend Patrick to anyone who may be looking for a new or used vehicle. Thanks Pat and Dorsch. You will be seeing me again. John Mignon More

Great service experience I brought my car in to do some maintenance and preventative care. Thomas Stinson was my service representative. He helped me narrow down the items I n I brought my car in to do some maintenance and preventative care. Thomas Stinson was my service representative. He helped me narrow down the items I needed and made sure that all my concerns were met. I will continue to go to Dorsch Ford as Thomas provided excellent service More

Regular oil change/maintenance I brought my Ford Escape in for an oil change, but had some questions on maintenance at certain mileages. Tom Stinson was very helpful answering all I brought my Ford Escape in for an oil change, but had some questions on maintenance at certain mileages. Tom Stinson was very helpful answering all my questions and concerns, even printing off a copy of the recommended Ford maintenance for my vehicle. He also obtained the authentic Ford parts I wanted, and had them placed in my car for me. And as a bonus, Tom made sure I had all the discounts available to me, applied the coupons I had, and made sure my Oil Change card was punched! Great service!!! Thanks, Tom! More

Tom is the BEST! Tom is always courteous and respectful. He takes his position very seriously and it shows. I will be a lifelong customer of Dorsch because of their aw Tom is always courteous and respectful. He takes his position very seriously and it shows. I will be a lifelong customer of Dorsch because of their awesome staff. More

The Service department is one of the best reasons to buy at Dorsch. They are always very thorough & courteous. Thomas Stinson made sure I was pleased with my service & the steps they are taking to ensure it at Dorsch. They are always very thorough & courteous. Thomas Stinson made sure I was pleased with my service & the steps they are taking to ensure it is a safe experience as well. I won't go to another dealership. More

Excellent customer service Tom did a very thorough job from the time I entered the service area until my car was finished, going through the check lists and fully explaining the Tom did a very thorough job from the time I entered the service area until my car was finished, going through the check lists and fully explaining the procedures that had been completed on my car. Very courteous, excellent customer service. Hopefully I will always have Tom when I bring my car in for service. More

Thomas took great care of me and my car. I appreciate it. Keep up the good service Thomas. He walked me through what they had done and had it washed. Can’t beat that. Keep up the good service Thomas. He walked me through what they had done and had it washed. Can’t beat that. More

I love working with Jason we bring our motorhome in for service every year and Jason is always informative and friendly. Best service guy we have ever worked with. service every year and Jason is always informative and friendly. Best service guy we have ever worked with. More