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582 Reviews of Dorsch Ford Kia - Service Center
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May 31, 2020
I have been going to Dorsch for years now as this is my second vehicle from them. They are always very helpful, professional and the location is always clean. I choose to drive from Appleton because their second vehicle from them. They are always very helpful, professional and the location is always clean. I choose to drive from Appleton because their service is so great. Thomas Stinson is always very helpful and professional. Keep up the great work! More
by Jason
Employees Worked With
May 31, 2020
Described my vehicle problem took a little while, service dept kept me updated & appreciate the determination to find & fix all issues with my ac & heating dept kept me updated & appreciate the determination to find & fix all issues with my ac & heating More
by rhondaeick
Employees Worked With
May 30, 2020
Oil Change and Tire Rotation With New Filter Thomas Stinson coordinated my 2018 Ford Fusion service with the Dorsch Service Team. He was very thorough, courteous, and followed the many protocols Thomas Stinson coordinated my 2018 Ford Fusion service with the Dorsch Service Team. He was very thorough, courteous, and followed the many protocols required during this Covid-19 virus. The team also included the complimentary car wash which was appreciated. It is easy to speak positively about my Dorsch service experience. I had some additional questions about a trade-in and a Ford Ranger. I made a sales contact with Greg Tolman. He was quite helpful and shared some information on inventory, pricing and was interested in my specific needs as well.I will be back to your team when it is time to purchase.. Thank You. Tommy C. More
by Tommy C.
May 30, 2020
Good Job Neat and clean and friendly Service was done on time and thanks for the wash job. My wife and I will be back. Thanks and stay safe. Roger Neat and clean and friendly Service was done on time and thanks for the wash job. My wife and I will be back. Thanks and stay safe. Roger More
by rogerroyaldist
Employees Worked With
May 30, 2020
Warranty work on new vehicle was was completed well but the long road to get the work completed was terrible. After picking up new vehicle paint had to be touched up. No one ever call me to follow up on wa the long road to get the work completed was terrible. After picking up new vehicle paint had to be touched up. No one ever call me to follow up on warranty and I had to call more than 5 times over 2 weeks to get a response. Finally when I took my vehicle to collision center the dealership had no warranty paperwork completed and no rent a car waiting. Vehicle repair was late being completed due to no paperwork being filed with KIA. After a month of headaches the collision repair center did a good good and my vehicle looks good. The dealer needs to follow up on promised items and return calls. It is very simple to have good communication. More
by Tedchevy
May 29, 2020
Service Great service and wonderful service team, especiallyRob. Car was in great shape and really clean when I received it. Always willing to go out of the Great service and wonderful service team, especiallyRob. Car was in great shape and really clean when I received it. Always willing to go out of the way to make sure we are well taken care of. More
by Gloriann
Employees Worked With
May 28, 2020
Thomas Stinson was a great help. He was very informational and helpful. I purchased my vehicle last November and I have had nothing but great service from this dealer. I will definitely recommen informational and helpful. I purchased my vehicle last November and I have had nothing but great service from this dealer. I will definitely recommend to my family and friends and be back in the future. More
by Smithjillian00
Employees Worked With
May 28, 2020
I’ve only recently been getting my service here after moving from out of state. Brandon greeted me at my car immediately when I pulled in for my oil change and treated me as if we’d known each other for moving from out of state. Brandon greeted me at my car immediately when I pulled in for my oil change and treated me as if we’d known each other for years. He’s very efficient and quick to answer my questions, was accurate in how much time was needed for my service and has made the whole experience very positive. More
by Lisa H
Employees Worked With
May 27, 2020
Attentive and friendly. Thomas was prompt, took great care of my vehicle as well as communicated specifics on the service and what was needed. Well done care of my vehicle as well as communicated specifics on the service and what was needed. Well done More
by Dsauter
Employees Worked With
May 26, 2020
Went to Dorsch Ford for an oil change and tire rotation. I was greeted immediately as I drove in and then Was directed to Thomas who checked me in. He noticed I had a book to read so directed me to the quie I was greeted immediately as I drove in and then Was directed to Thomas who checked me in. He noticed I had a book to read so directed me to the quiet lounge up front which was perfect for reading and safe during the CoVid19 time. Excellent serve. More
by Bit
Employees Worked With
