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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews

604 Reviews of Dorsch Ford Kia - Service Center

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January 30, 2021

They are amazing the staff is super friendly and helpful and they take such good care of my car wouldn’t go anywhere else love More

by kimmer7457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Dorsch Ford Lincoln Kia responded

Wow! Thanks so much for this great five-star review! We're happy to hear that our service team continues to go above and beyond for you, and we're honored to earn your repeat business! We'll see you at your next service visit! - The Dorsch Lincoln Team

Feb 02, 2021 -

kimmer7457 responded

I will always come back excellent service both for me and my car

January 28, 2021

Dorsch Ford, what a great place to get my oil changed and tires rotated and they give you a free car wash. Very kind and professional staff. More

by Cooolbeans66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Tropak
Jan 29, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for your confidence in Dorsch Lincoln, and for your business. We'll see you at your next oil change!

January 28, 2021

Everything went perfect and Tom’s attention to detail is phenomenal! I like that you get a multipoint inspection, and they project your next service needs. More

by Ike_the_man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Dorsch Ford Lincoln Kia responded

We're happy we could deliver a 5-star experience! Thank you for your great feedback, Tom will be so happy to hear it! See you next time at Dorsch Lincoln!

January 19, 2021

Excellent service. Very friendly service reps. They knew what they were talking about and were very informative. Big thank you to Jon Stratton. I feel like I can trust them. More

by dpansier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Jan 20, 2021 -

Dorsch Ford Lincoln Kia responded

Thanks for trusting Jon and the Dorsch Lincoln team! We appreciate your 5 stars and look forward to working with you again.

January 16, 2021

Heather kept me updated as the process took longer than expected. I appreciated being updated. I shouldn’t be required to write 25 words to complete this survey More

by lorlyn1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 19, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for your feedback! We appreciate your patience and look forward to the opportunity to work with you again!

January 13, 2021

The worst experience. Waited 4 hours for an air filter, tire check and hose reattach. Got update after 3 hours. I think they forgot about me and moved others ahead. I had an appointment. I think they just More

by garza5plus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
Feb 01, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for bringing this to our attention. Please know that you are a valued customer and we apologize for letting you down during your most recent visit. We will be sharing your feedback with the team and hope you'll consider giving us a chance to do better in the future. If there's any additional feedback you'd like to make us aware of, please don't hesitate to reach out directly. Thanks, Alex Dorsch - Service Manager - 920-593-7232

January 07, 2021

Had service on my 2017 F150, Thomas Stinson was my adviser and I was completely satisfied with the whole process. He took the truck in before my scheduled time and had the truck back including the w More

by jgassaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Dorsch Ford Lincoln Kia responded

Thanks for trusting Thomas and the Dorsch Lincoln service team! We're so glad to hear you were satisfied with our service and facilities. We look forward to your continued business with us!

December 31, 2020

Had trouble with shifting in between 4 and 5 gear they tore transmission apart and fixed all under warranty great Job quantity work outstanding people More

by Griep Mark 152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lemmens
Dec 31, 2020 -

Dorsch Ford Lincoln Kia responded

We're happy we could help! Thanks for trusting the Dorsch Lincoln service team, see you next time!

December 23, 2020

The gentleman that handled my oil change & tire rotation was about the nicest person I have ever met. Outstanding! Sorry I can’t find his picture below and I don’t remember his name. More

by Moe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Fletcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Dorsch Ford Lincoln Kia responded

We're glad you had an outstanding experience with our team! We appreciate your feedback and look forward to working with you again at Dorsch Lincoln.

September 29, 2020

Our experience at Dorsch Ford has been very good. The salesman was very knowledgeable and very helpful. We did not feel pressured in any way. He seemed sincere in getting the best deal for us. The financ More

by judyv
Recommend Dealer
Yes
Employees Worked With
Dallas Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Wise
Sep 29, 2020 -

Dorsch Ford Lincoln Kia responded

We are honored to receive your support, Judy. Thank you! - Dorsch Lincoln Team

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