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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews

604 Reviews of Dorsch Ford Kia - Service Center

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March 23, 2021

I received fast, efficient service.The reasons for what I received fast, efficient service. The reasons for what was done were explained. My questions were answered. The person helping me was patient and More

by Kathlynmertz
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for your five-star rating! We're so happy to hear that our team gave you fast service during your last visit! We appreciate your feedback and look forward to seeing you at your next appointment! - Dorsch Lincoln

March 23, 2021

Not impressed with a “simple oversight” which caused the windshield wipes and fluid to not work. Worst part, they worked just fine prior to vehicle service! One would think of you took something apart, you More

by ble
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Stratton
Mar 25, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for your review. We appreciate customer feedback and use it to improve on future visits. We will address these concerns with our team and hope you'll give us a chance to make your next visit a five-star experience.

March 19, 2021

Dorsch is the best car dealership that I have ever worked with. They have great people working for them that take great pride in what they do. There guest service area is immaculate with complementary bevera More

by kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Dorsch Ford Lincoln Kia responded

Wow! That's what we like to hear! Thank you so much, Kate! We're glad to have you as a Dorsch Lincoln customer!

March 15, 2021

I called in for a tune up and instead only had a tire rotation and oil change. They told me I had make another appointment for a tune up. Disappointed in their logging on my request. Heather was good t More

by jmonnet74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather
Mar 29, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for the feedback. We'll let Heather know they've made your experience better, but we're sad to see we didn't live up to our five-star reputation this time, and we hope you'll come back to see us so we can make it a more positive experience next time. If you want to talk about your concerns in more detail, please reach out to our team. Thank you, Dorsch Lincoln

March 05, 2021

I Was Received Cordially And Professionally.My Vehicle I Was Received Cordially And Professionally. My Vehicle Was Serviced In A Expedient And Professional Manner. All Employees We’re Courteous And Info More

by mateyn8941@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Smith
Mar 05, 2021 -

Dorsch Ford Lincoln Kia responded

Thanks for your five-star review of our service team! We're so happy to hear you had such a positive experience and look forward to seeing you at your next appointment!

February 21, 2021

Have been dealing with this dealership for 40 years. Have always been treated fairly. Great group of people, well run and clean. Would highly recommend! More

by dorschpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Feb 23, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for your years of business with us at Dorsch Lincoln! We are lucky to have loyal customers like you, and we greatly appreciate your feedback!

February 18, 2021

Thomas explained the work order and was exceptionally courteous. The complimentary car wash was nice. Having to put at least 25 words in this review “sucks” makes it longer than 30 seconds. Won’t do it More

by Don’t like this way to review
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to leave us this review! We greatly appreciate customer feedback, but the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

February 13, 2021

Promptly greeted. Knew who I was when I opened my door to get out. Clearly Explained what was going to happen and what it would cost. Waiting area was spacious and clean. Free soda available. Offered to wash More

by Mike
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Dorsch Ford Lincoln Kia responded

Mike, We're so glad to know our team could give you such a memorable experience at Dorsch Lincoln! We appreciate your excellent five-star review and appreciate you choosing us to help you keep your vehicle in top shape!

February 10, 2021

Great service and great people. Very nice waiting area. I was very satisfied.I would recommend Dorsch to all my friends. It’s a great dealership. More

by Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Dorsch Ford Lincoln Kia responded

We are honored to receive your support, Gayle. Thank you! - Dorsch Lincoln Team

February 08, 2021

I have always been treated great and the service is always excellent. Sam was very helpful and had my issues taken care of. Parts were ordered and installed my noise is fixed. More

by trink427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 08, 2021 -

Dorsch Ford Lincoln Kia responded

We're happy to take care of you! Thank you for the positive feedback, it means so much to all of us at Dorsch Lincoln!

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