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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews

604 Reviews of Dorsch Ford Kia - Service Center

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August 31, 2021

My service writer was very upfront knowledgeable and keep me informed about my vehicle. My vehicle repair was done quickly and efficiently. I would use Dorsch Ford again More

by genevandenheuvel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you! It's such a great feeling to hear the Dorsch Lincoln team provide the best level of care possible and earned your five-star rating! We look forward to seeing you next time!

August 26, 2021

Customer service and attention to detail are phenomenal ! Friendliness and response time is always exceptional More

by Steve V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lemmens
Aug 26, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for your confidence in Dorsch Lincoln, and for your business. We are thankful to have you as a customer.

August 26, 2021

Excellent service. Looks out for the customers best interest and make they feel comfortable. More

by catlovesbeer1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Aug 26, 2021 -

Dorsch Ford Lincoln Kia responded

We're happy to hear it! Thank you for being part of the Dorsch Lincoln family! We look forward to seeing you at your next appointment!

August 25, 2021

The service advisor was well informed. The service was prompt and reasonably priced. I was a little disappointed that a previous brake overhaul needed to be redone at my expense after only 18 months. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manner Cardenas
Aug 26, 2021 -

Dorsch Ford Lincoln Kia responded

Thanks so much, Gary! We're happy to hear our team could help take care of this issue! Don't hesitate to reach out with any questions or concerns you may have! We'll see you next time! - Dorsch Lincoln

August 24, 2021

I regularly service my Ford Fusion with Dorsch and they have treated me well each time over 2 years. More

by Tommy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Dorsch Ford Lincoln Kia responded

We're happy to hear it, Tommy! Thank you for continuing to trust the Dorsch Lincoln team with your vehicle! We look forward to providing more five-star experiences in the future!

August 24, 2021

I have been having my KIA Sorento serviced at Dorsch for over five years. This time with Brandon V., who walked me through all the items that would checked. The oil change and tire rotation was done very qu More

by dj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear the Dorsch Lincoln team has provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next service visit!

August 24, 2021

They were very curtious and got my vichical done in a good time and good service More

by Turbo54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear it! Thanks for the five-star review!

August 21, 2021

I took my car in for a recall. They called me after it was finished and told the guy to leave keys with receptionist since I wouldn’t be able to make it when body shop closes at 5. They had no paperwork More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Harrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lemerond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carin Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Micke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Rosinsky
Sep 08, 2021 -

Dorsch Ford Lincoln Kia responded

Jim - thank you for taking the time to share this feedback. I apologize for any frustration and inconvenience this experience caused for you and will be speaking with my team about how we can do better in the future. If there's any additional feedback you'd like to make us aware of, please feel free to contact me directly. Thanks again, Brett Mastey - Service Manager - 920-469-3625

August 20, 2021

Had my on and off switch for fuel saver look at was not working properly and they clean and reset it so far it is working properly. Any more problems I am suppose to contact them More

by Nedly927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for letting the Dorsch Lincoln team take care of your vehicle! We're happy to hear we could offer five-star care during your vehicle's stay! We hope to see you again for routine maintenance!

August 20, 2021

Friendly and helpful staff. So happy my service was prompt and completed quickly. Thank you! More

by amy c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear it, Amy! Thank you for the wonderful feedback and five-star rating for the Dorsch Lincoln team!

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