Dorsch Ford Kia - Service Center

This service department is the worst I’ve ever had the misfortune to go to I went for a recall which nobody had a clue what was wrong and I was treated like l didn’t exist misfortune to go to I went for a recall which nobody had a clue what was wrong and I was treated like l didn’t exist More

This is the third time this has happened to my car, each time activated after a car wash and then driving less than a mile. Parts were replaced the first two times, this time “the computer was just reset.” time activated after a car wash and then driving less than a mile. Parts were replaced the first two times, this time “the computer was just reset.” I’m keeping my fingers crossed that this will hold as I will be taking two trips this month and don’t want to be stranded. Mannie, the service tech, was very friendly More

I was so pleased with Dorsch Ford East when my car wouldn’t start-so helpful in getting it repaired. Mannie was great. Thanks much wouldn’t start-so helpful in getting it repaired. Mannie was great. Thanks much More

Today regular maintenance work was done accurately and quickly. Heather did a good job of explaining service condition of my vehicle. Out in record time. quickly. Heather did a good job of explaining service condition of my vehicle. Out in record time. More

A service team member greeted me as soon as I got out of my car and walked me to the service counter. There Heather took care of me for the rest of the appointment. She was courteous and explained in deta my car and walked me to the service counter. There Heather took care of me for the rest of the appointment. She was courteous and explained in detail the work that was completed. She answered my questions thoroughly. More

Oil change was done in a timely manner. We were pleasantly surprised to get a toy car for my grandson to play with and keep. We enjoyed the popcorn and drink while we waited. Our car came back ni pleasantly surprised to get a toy car for my grandson to play with and keep. We enjoyed the popcorn and drink while we waited. Our car came back nice and clean and we were on our way! More

I have been to this dealer several times and every time the staff have been welcoming, professional, and I am always satisfied with the work that is done. The environment is always clean and comfortable as the staff have been welcoming, professional, and I am always satisfied with the work that is done. The environment is always clean and comfortable as well. More

The pricing is just outrageous! Cost me $246.00 to replace a battery and then another $100.00 to update snyc! Also got fuel this morning and gauges not working or updating. Will never get service work replace a battery and then another $100.00 to update snyc! Also got fuel this morning and gauges not working or updating. Will never get service work done there or buy a vehicle from there!!! More

Exceptional service. Courteous and knowledgeable. The service on my car was done very well and finished on time! Will recomend to others in my family. service on my car was done very well and finished on time! Will recomend to others in my family. More

Service was great! A loaner Lincoln was waiting for me when I arrived. Rebecca was great and my MKT was fixed in a few hours. ''XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXCXC when I arrived. Rebecca was great and my MKT was fixed in a few hours. ''XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXCXC More