Back

Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
580 Reviews

580 Reviews of Dorsch Ford Kia - Service Center

Sort by
August 24, 2021

I regularly service my Ford Fusion with Dorsch and they have treated me well each time over 2 years. More

by Tommy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Dorsch Ford Lincoln Kia responded

We're happy to hear it, Tommy! Thank you for continuing to trust the Dorsch Lincoln team with your vehicle! We look forward to providing more five-star experiences in the future!

August 24, 2021

I have been having my KIA Sorento serviced at Dorsch for over five years. This time with Brandon V., who walked me through all the items that would checked. The oil change and tire rotation was done very qu More

by dj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear the Dorsch Lincoln team has provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next service visit!

August 24, 2021

They were very curtious and got my vichical done in a good time and good service More

by Turbo54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear it! Thanks for the five-star review!

August 21, 2021

I took my car in for a recall. They called me after it was finished and told the guy to leave keys with receptionist since I wouldn’t be able to make it when body shop closes at 5. They had no paperwork More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Harrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lemerond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carin Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Micke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Rosinsky
Sep 08, 2021 -

Dorsch Ford Lincoln Kia responded

Jim - thank you for taking the time to share this feedback. I apologize for any frustration and inconvenience this experience caused for you and will be speaking with my team about how we can do better in the future. If there's any additional feedback you'd like to make us aware of, please feel free to contact me directly. Thanks again, Brett Mastey - Service Manager - 920-469-3625

August 20, 2021

Had my on and off switch for fuel saver look at was not working properly and they clean and reset it so far it is working properly. Any more problems I am suppose to contact them More

by Nedly927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for letting the Dorsch Lincoln team take care of your vehicle! We're happy to hear we could offer five-star care during your vehicle's stay! We hope to see you again for routine maintenance!

August 20, 2021

Friendly and helpful staff. So happy my service was prompt and completed quickly. Thank you! More

by amy c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear it, Amy! Thank you for the wonderful feedback and five-star rating for the Dorsch Lincoln team!

August 17, 2021

Easy appointment, timely completed. Comfy waiting room. Ill come back. See you at the next oil change More

by Tkruzick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for the kind review! We can't wait to see you on your next visit! -Dorsch Lincoln

August 17, 2021

First time at Dealership. Staff, Thomas and Damian where very friendly and knowledgeable. They answered all my questions and concerns in a professional way. Will continue to use the service department for a More

by Snowbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Aug 17, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting us here at Dorsch Lincoln! We appreciate your kind words about our team and look forward to seeing you again next time!

August 05, 2021

Wonderful people giving personal service. She went out of her way to get things done for us.8 More

by J-d-diercks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Tropak
Aug 05, 2021 -

Dorsch Ford Lincoln Kia responded

We're so glad our team made this a five-star experience! Thank you for being a Dorsch Lincoln customer!

July 31, 2021

I made an appointment to get my tire checked it was losing air a lot. As soon as I arrived for my appointment the staff member came out to greet me welcomed me took my keys and check for mileage and he More

by mmgoulding38140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Dorsch Ford Lincoln Kia responded

Thank you so much for this wonderful feedback! We're thrilled to hear that Thomas took such great care of you during your visit and we'll be sure to pass along your kind comments to him. Thanks for trusting Dorsch Lincoln with your service needs and please don't hesitate to reach out if we can be of future assistance!

...
20
...