580 Reviews of Dorsch Ford Kia - Service Center
I regularly service my Ford Fusion with Dorsch and they have treated me well each time over 2 years. have treated me well each time over 2 years. More
I have been having my KIA Sorento serviced at Dorsch for over five years. This time with Brandon V., who walked me through all the items that would checked. The oil change and tire rotation was done very qu over five years. This time with Brandon V., who walked me through all the items that would checked. The oil change and tire rotation was done very quickly and they even washed my car. Excellent Service. More
They were very curtious and got my vichical done in a good time and good service good time and good service More
I took my car in for a recall. They called me after it was finished and told the guy to leave keys with receptionist since I wouldn’t be able to make it when body shop closes at 5. They had no paperwork was finished and told the guy to leave keys with receptionist since I wouldn’t be able to make it when body shop closes at 5. They had no paperwork done so the lady had no idea what to do so she got a manager. They did offer other options but it was a inconvenience for me and needed my car. After waiting for a half hour they figured out to look at my tag number on vehicle from the work done and find the keys. The manager and receptionist were nice but the dealership was unorganized along with the call setting up for appointment. More
Had my on and off switch for fuel saver look at was not working properly and they clean and reset it so far it is working properly. Any more problems I am suppose to contact them working properly and they clean and reset it so far it is working properly. Any more problems I am suppose to contact them More
Friendly and helpful staff. So happy my service was prompt and completed quickly. Thank you! prompt and completed quickly. Thank you! More
Easy appointment, timely completed. Comfy waiting room. Ill come back. See you at the next oil change Ill come back. See you at the next oil change More
First time at Dealership. Staff, Thomas and Damian where very friendly and knowledgeable. They answered all my questions and concerns in a professional way. Will continue to use the service department for a very friendly and knowledgeable. They answered all my questions and concerns in a professional way. Will continue to use the service department for all of my needs. More
I made an appointment to get my tire checked it was losing air a lot. As soon as I arrived for my appointment the staff member came out to greet me welcomed me took my keys and check for mileage and he losing air a lot. As soon as I arrived for my appointment the staff member came out to greet me welcomed me took my keys and check for mileage and he also checked for the lights a number of things that I wouldn't have thought they would have done when I was in for a tire check. He let me know what he was doing and then when taking my information down to input he explained to me what might have to be done. After they took my vehicle he came out in a while and let me know what it cause the tires pressure, I had two nails in them. He let me know that they were fixable and I would not have to buy a new tire . He explained what they would be doing and balancing the tire and everything and the cost I would pay at the end. When my car was finished he came out and explained everything again what they had done and saw that I had reward points and utilize them to pay for this appointment. My car was washed very nice and I cannot say enough about the staff member who helped me. My thoroughly efficient, confident, professional and dress and style Thomas S is one everyone should ask for. More