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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
592 Reviews

592 Reviews of Dorsch Ford Kia - Service Center

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January 08, 2025

Overall, all personnel there were helpful, polite, and professional. Only negative is this site requiring 15 + words More

by DLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that you found our team at Dorsch Ford Lincoln Kia helpful, polite, and professional! Sorry about the word count requirement—your feedback is appreciated nonetheless. Thanks for sharing your experience with us!

January 06, 2025

Excellent customer service upon arrival- quick service time on oil change and tire rotation. Very courteous and helpful employees More

by Dunnmtbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that our team at Dorsch Ford Lincoln Kia provided excellent customer service and efficient maintenance. We appreciate your support and look forward to serving you again! Safe travels!

January 03, 2025

Thomas in the service department was extremely helpful. Dealership is clean and welcoming service excellent More

by scotmadson0319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 04, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Scot! We're delighted to hear that Thomas and the team at Dorsch Ford Lincoln Kia provided you with excellent service in a welcoming environment. Thank you for sharing your experience!

December 26, 2024

I received a call stating g they needed to update some software for our F150. They scheduled to come out to our house to do it at our convenience. Very professional service. More

by Jkennejr215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Dorsch Ford Lincoln Kia responded

We're glad our team at Dorsch Ford Lincoln Kia provided you with convenient and professional service for your F150. Thank you for sharing your experience!

December 13, 2024

This dealership is very pleasant to visit. I have only had oil change/tire rotation service on my truck and so far no complaints. I love the free car wash at the end!!! Keep up the good wor More

by Mothra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dorsch Ford Lincoln Kia responded

We're glad to hear you enjoyed your visit and the complimentary car wash at Dorsch Ford Lincoln Kia! We appreciate your feedback and look forward to seeing you again for future services!

December 11, 2024

Dorsch Ford has been a leading dealer for my family and friends for decades. The service continues to be great! I would recommend them to anyone who wants a quality car and service second to none!! More

by winterml1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Smith
Dec 12, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for your loyalty and recommendation! We're delighted to hear that Dorsch Ford Lincoln Kia has been a trusted choice for your family and friends over the years. We look forward to continuing our tradition of excellent service with you in the future!

December 06, 2024

Great dealership. Everybody is friendly and obviously enjoys their job. Service department is excellent. Nice lounge while you wait. More

by terrypclark1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Terry, thank you for the wonderful feedback! We're delighted to hear that our team at Dorsch Ford Lincoln Kia made your visit enjoyable and comfortable. We appreciate your support and look forward to serving you again in the future! Safe travels!

November 24, 2024

Used the valet service for my oil change where they pick up my vehicle to be serviced my oil appointment was 1120. My car was picked up at 1145 and never returned until 445. That service may be nice for som More

by kvirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
Nov 25, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience with us. We apologize for the delay in returning your vehicle and understand how that could be inconvenient. Your feedback is important, and we'll work on improving our valet service at Dorsch Ford Lincoln Kia to better meet expectations in the future.

November 02, 2024

This service department is clean, efficient and courteous. Appreciate the kind customer service. Thank you. More

by mes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Nov 04, 2024 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that you had a positive experience with our service team at Dorsch Ford Lincoln Kia. Thank you for recognizing our team's efforts in providing clean, efficient, and courteous service!

October 25, 2024

The employees were very nice and they were very knowledgeable when I asked a question More

by Garyschlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, Navarro (905)
Oct 28, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Gary, we're glad to hear our team was nice and knowledgeable at Dorsch Ford Lincoln Kia. We look forward to serving you again! Safe travels!

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