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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews

604 Reviews of Dorsch Ford Kia - Service Center

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January 13, 2023

Very helpful, courteous service. Will go back to them again. I Will also recommend them. More

by Andymartinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear we've earned your return business and five-star rating, Andy! We look forward to seeing you again at Dorsch Lincoln! Thank you!

January 11, 2023

Express Lube was fast and explained what they observed during inspection. The waiting area is very comfortable with complementary drinks and popcorn. Representative was helpful and offered tire quote. More

by Tarheel6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Dorsch Ford Lincoln Kia and we hope to see you again next time. Take care!

January 11, 2023

I bought a Kia Sorento new back in 2012. At 94k miles it started burning oil and I was promised by 3 different service managers, one now the owner, and 2 service advisors, a new engine when More

by AFL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dorsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mastey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Stratton and Todd (service manager)
Jan 12, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the review. We sincerely apologize for these unfortunate circumstances and will make sure it is taken into consideration as we work to continually improve the experiences our customers have with us. Please don't hesitate to reach out directly if you'd like to speak with us further. Respectfully, Will - General Manager - 920-469-3007

January 06, 2023

Have always received top level service from Dorsch Ford Kia whether from sales or service department More

by rderuyter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Dorsch Ford Lincoln Kia responded

We're glad to hear it! Thank you for trusting Dorsch Lincoln to provide five-star care!

January 03, 2023

I’ve always enjoyed the service I receive at Dorsch Ford. We enjoy being long time customers. More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for your review, Cassandra! We're so happy that you have enjoyed your experience working with Dorsch Lincoln!

December 24, 2022

Thomas was very attentive to my vehicle needs and any questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. More

by mpankratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Dorsch Ford Lincoln Kia responded

We appreciate the awesome review for Thomas and the team! We hope that you come back to visit Dorsch Lincoln again next time! Thank you!

December 21, 2022

I was very pleased with the very fast response I got from Dorsch Ford Lincoln Kia. I had to have the entire engine replaced and it was done so quickly that I was honestly surprised. I was kept informed by yo More

by RoxannNys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, everyone was so helpful and answered every question
Dec 21, 2022 -

Dorsch Ford Lincoln Kia responded

Roxann, The Dorsch Lincoln team is happy the experience of servicing your car was easier for you! We hope that you visit us again if you need anything else! Thank you!

December 16, 2022

Very professional from the moment I arrived, to the moment I left. Very quick process and well managed. Very nice waiting room with popcorn and beverages. More

by Hoops3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

December 08, 2022

The staff is always friendly and able to help. I the staff is very knowledgeable and is shears helpful when I have any questions. More

by gvokolek72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for leaving our team with such a great five-star review! We look forward to assisting you again! - Dorsch Lincoln

December 05, 2022

Easy to work with and very effective and polite people enjoy the service and there work on my car More

by Lorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Dec 06, 2022 -

Dorsch Ford Lincoln Kia responded

We're honored to receive your support, Lorrie! Thanks so much, from all of us here at Dorsch Ford Lincoln Kia!

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