Dorsch Ford Kia - Service Center

We had extended warranty issue with our 2017 Edge. Turned out we needed long block engine replacement. Our Tech, Rob, followed through with Ford, secured us a loaner in a few days. He gave us an estim Turned out we needed long block engine replacement. Our Tech, Rob, followed through with Ford, secured us a loaner in a few days. He gave us an estimated repair date & hit it right on. Extended warranty covered everything. Thanks to Rob & the Dorsch team! More

Service was quick and great. I was out of there in 45 minutes, for a oil change and tire rotation was. I was out of there in 45 minutes, for a oil change and tire rotation was. More

Went for my first visit to Dorsch in Green Bay Celeste was my service advisor she was very nice as I was coming in for the first time I asked for protocols check to make sure that we were going to do the was my service advisor she was very nice as I was coming in for the first time I asked for protocols check to make sure that we were going to do the things I needed to do and anything else that the Telluride needed everything was done very efficiently and in less time than estimated which was very nice extremely helpful and very personable will be very happy to work with her again when I need to come in for my next oil change. The dealership is very easy and nice to use. More

Sam is great, answered questions I had, & got back to me in a prompt manner in a prompt manner More

Very helpful, courteous service. Will go back to them again. I Will also recommend them. Will go back to them again. I Will also recommend them. More

Express Lube was fast and explained what they observed during inspection. The waiting area is very comfortable with complementary drinks and popcorn. Representative was helpful and offered tire quote. during inspection. The waiting area is very comfortable with complementary drinks and popcorn. Representative was helpful and offered tire quote. More

I bought a Kia Sorento new back in 2012. At 94k miles it started burning oil and I was promised by 3 different service managers, one now the owner, and 2 service advisors, a new engine when At 94k miles it started burning oil and I was promised by 3 different service managers, one now the owner, and 2 service advisors, a new engine when I met the criteria since I had 100k power train warranty. I asked for something in writing but nobody was willing. After 3 years of bringing this vehicle in every 1000 miles to have an oil consumption test and being kicked down the road, I got rid of it. Will not step foot in that place again. Would give a negative rating if possible. More

Have always received top level service from Dorsch Ford Kia whether from sales or service department Kia whether from sales or service department More

I’ve always enjoyed the service I receive at Dorsch Ford. We enjoy being long time customers. We enjoy being long time customers. More

Thomas was very attentive to my vehicle needs and any questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. More