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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews
Call Service Center (920) 593-6574

604 Reviews of Dorsch Ford Kia - Service Center

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August 05, 2023

My expectations were met with a professional staff with personal care. I will continue to use Dorsch for my MKT More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Tropak 829
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Aug 07, 2023 -

Dorsch Ford Lincoln Kia responded

Walter, we're glad to know our team at Dorsch Lincoln met your expectations and provided you with professional care for your Lincoln MKT. We look forward to continuing to serve you in the future!

August 03, 2023

Just went in for a routine oil change and tire rotation. Great service as usual. More

by brennanpierquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Aug 03, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for your confidence in Dorsch Lincoln, and for your business. We are grateful to have you as a customer!

July 29, 2023

They did the service work efficiently and in a timely manner. The cost was appropriate for the work that was done. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
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Jul 31, 2023 -

Dorsch Ford Lincoln Kia responded

Ron, we're glad to know you found our service at Dorsch Lincoln efficient and timely. We always aim for customer satisfaction! Thanks for your feedback.

July 25, 2023

Very pleased with the service I received today. Prompt oil change & vehicle inspection. Very friendly, professional employees. More

by Judy V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Tropak
Report | Print
Jul 26, 2023 -

Dorsch Ford Lincoln Kia responded

Hi Judy! We're delighted to know you had a positive experience with our service team at Dorsch Lincoln. We strive for prompt and professional service every time. Thanks for your feedback!

July 17, 2023

Thomas the service employee was excellent in support and would recommend to others for work More

by Rtk1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

July 08, 2023

We had a scheduled oil change and tire rotation on our vehicle today, July 7, 2023 at Dorsch Ford/Kia. Thomas, our Service writer was very professional and knowledgeable about what was needed for a comple More

by mcarriveau1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for trusting the Dorsch Ford Lincoln Kia team with your oil change & tire rotation! We're thrilled to hear that Thomas provided you with excellent service during your visit and we can't wait to share this kind feedback with him. Take care and we'll see you again next time!

July 07, 2023

When other dealers were weeks out with service appointments, Dorsch said without appointment , I could leave vehicle there and they would try to fit it in. I had the vehicle back in 2 days with th More

by Scott J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Williquette
Report | Print
Jul 07, 2023 -

Dorsch Ford Lincoln Kia responded

Hi Scott! Thank you for the great review! We're glad that Dorsch Lincoln could accommodate your service needs and get your vehicle back to you quickly. We appreciate your business and hope to see you again in the future!

June 30, 2023

Every employee was very helpful and professional. They also helped me with questions unrelated to original visit. More

by blkussman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
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Jul 03, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the great review! We're overjoyed to hear that our team at Dorsch Lincoln was helpful and professional during your visit. Don't hesitate to reach out if you have any more questions in the future. Have a wonderful ride!

June 28, 2023

The kindness, transparency, and authentic professionalism of all the staff keeps me as a loyal customer More

by Heather
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
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Jun 29, 2023 -

Dorsch Ford Lincoln Kia responded

Heather, thank you so much for your kind words! We're delighted to have you as a loyal customer. If there's anything else we can do for you, please don't hesitate to reach out. Have a fantastic day! - Dorsch Lincoln

June 27, 2023

Pretty awesome they tell me my AC is broke and a rock hit the condenser so it is not covered under warranty. Couldn’t even show me a picture of wear it was broken. I’ve bought 3 cars at this location and t More

by svann560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Eppler
Report | Print
Jun 28, 2023 -

Dorsch Ford Lincoln Kia responded

I'm sorry to hear about the issue you experienced with your AC. We understand how frustrating it can be when unexpected repairs are not covered under warranty. I would like to look into this further for you and see what we can do to assist. Please contact me at your earliest convenience so we can discuss this matter in more detail. Thank you, Brett Mastey - Service Manager - 920-469-3625

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