Dorsch Ford Kia - Service Center

Service was fabulous. When I pulled in I was immediately greeted, and the lady had a mat to put down immediately into the car. She also directed me to my service tech Sam. When I pulled in I was immediately greeted, and the lady had a mat to put down immediately into the car. She also directed me to my service tech Sam. Sam was waiting for me, went over with me again what would be taken care of with my vehicle approximately how long it would take and when it would be ready, and very politely showed me where I would be able to wait while the service was being conducted. She later contacted me. There was a small issue that she resolved, wonderfully and in good time. Sam was a pleasure to work with. More

I find it incredibly annoying that a company this size charges a credit card fee, you as the company should eat that fee or put that into your pricing. I would definitely go somewhere else because of this charges a credit card fee, you as the company should eat that fee or put that into your pricing. I would definitely go somewhere else because of this. More

I don't mind waiting in their very comfortable waiting area. I've been getting good service for years and service department personnel are top notch. Had a poor car experience but that was a used car. B area. I've been getting good service for years and service department personnel are top notch. Had a poor car experience but that was a used car. Back to new car from now on. More

Dorsch always does their best to have their customer 100% satisfied. We have purchased 4 vehicles with here and they have always done everything right to have us come back. satisfied. We have purchased 4 vehicles with here and they have always done everything right to have us come back. More

Did a good job with the oil change and checked over the vehicle. Listened to my concerns about the starter. vehicle. Listened to my concerns about the starter. More

Fast friendly service. Took care of the problem the same day. Shuttle ride to my home within the hour I brought it in. Took care of the problem the same day. Shuttle ride to my home within the hour I brought it in. More

Heather T. provided fast, friendly, and knowledgeable service. Job well done! I will go back the next time my car needs servicing. provided fast, friendly, and knowledgeable service. Job well done! I will go back the next time my car needs servicing. More

Another very good experience. I was able to get recall work, an oil change, free popcorn, a nap & a car wash done, all in a little over an hour!! Kincade was very courteous & work I was able to get recall work, an oil change, free popcorn, a nap & a car wash done, all in a little over an hour!! Kincade was very courteous & worked with management to honor my expired coupon. Even though it’s out of my way, it’s worth the drive for the great service I receive. More

Treated very well, quick service, good experience with personnel, very responsive and courteous, very good experience personnel, very responsive and courteous, very good experience More

My 2012 Explorer needed some urgent service. Dorsch was able to fit my vehicle in their work schedule between other appointments and complete repairs in amazingly short amount of time. Thank you Dorsch was able to fit my vehicle in their work schedule between other appointments and complete repairs in amazingly short amount of time. Thank you Dorsch Service Department More