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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
604 Reviews

604 Reviews of Dorsch Ford Kia - Service Center

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September 10, 2023

Heavy vehicle service is excellent. Enthusiastic, competent, efficient. Damien is a pleasure do deal with. Make’s commitments and honors all of them. I appreciate the personal touch wit More

by jeff k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Sep 13, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Jeff, thank you for the positive review! We're delighted to know that you had an excellent service experience with Damien and our team at Dorsch Lincoln. We look forward to serving you again! Safe travels!

September 10, 2023

Service department was great. Had a 930 appointment arrive 15 minutes early they checked the vehicle in vehicle is done in an hour as promised. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Sep 13, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Dan, thank you for the positive review! We're glad to know our service department at Dorsch Lincoln was able to get your vehicle checked in and done promptly. We'll see you next time! Have a great ride!

September 07, 2023

Good experience. Everyone was very pleasant. Tom, my service advisor was the best I have had at Dorsch. Very knowledgeable and followed thru on everything. Thanks More

by Jazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Jazzy, we're glad to know that you had a good service experience with Tom and our team at Dorsch Lincoln. Thanks for the positive feedback! We'll see you next time. Safe travels!

September 01, 2023

Dealship was helpful. Car was clean. Wait time was at a minimum. Staff was excellent. More

by Jamrvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Sep 05, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? Brett Mastey - Service Manager - 920-469-3625

September 01, 2023

Excellant service and got my car repaired and back to me sooner than they said they would. More

by hrbfro5474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Sep 01, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for trusting the Dorsch Ford Lincoln Kia team with your business! We're glad we could get your vehicle back to you quickly and hope you won't hesitate to reach out if we can be of service again in the future!

August 25, 2023

Dropped car off night before. All went well I had to wait more than 8 weeks to get my car in. Long time More

by storm11160811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Dorsch Ford Lincoln Kia responded

We appreciate your patience and understanding with the wait time at Dorsch Lincoln. We're glad to know that everything went well once you were able to bring in your car. Thanks for sharing!

August 20, 2023

The service was timely and Thomas Stinson explained everything well , answered my questions and was most helpful More

by nj.mcgu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Dorsch Ford Lincoln Kia responded

We're glad to know that you found our service timely and informative at Dorsch Lincoln. It's great to see Thomas was able to assist with your questions! Thanks for the review.

August 18, 2023

Great service for my truck at Dorsch Ford. The communication from Kinkade regarding the needed service, cost and time needed was excellent. Reasonable price for the work that was done. Dorsch More

by tim d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinkade Lo
Aug 18, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Tim, we're glad to know that you had a great service experience with Kinkade and our team at Dorsch Lincoln. Thank you for your loyalty and kind feedback! We'll see you next time. Safe travels!

August 18, 2023

Routine oil change was quick with great customer service. Coffee on the waiting room was so welcome! More

by Mhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Bott
Aug 21, 2023 -

Dorsch Ford Lincoln Kia responded

Mhoff, we're glad to know your oil change was quick and our customer service met your expectations at Dorsch Lincoln. We're glad you enjoyed the coffee, too! Thank you for rating us five stars!

August 09, 2023

Always top notch service with friendly people. Always on time and are very thorough with explaining what they serviced. More

by Bart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Tropak
Aug 10, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Bart, thank you for the positive review! We're happy to hear that our team provided you with top-notch service experience at Dorsch Lincoln. We'll see you again. Have a great ride!

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