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Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
578 Reviews

578 Reviews of Dorsch Ford Kia - Service Center

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July 07, 2023

When other dealers were weeks out with service appointments, Dorsch said without appointment , I could leave vehicle there and they would try to fit it in. I had the vehicle back in 2 days with th More

by Scott J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Williquette
Jul 07, 2023 -

Dorsch Ford Lincoln Kia responded

Hi Scott! Thank you for the great review! We're glad that Dorsch Lincoln could accommodate your service needs and get your vehicle back to you quickly. We appreciate your business and hope to see you again in the future!

June 30, 2023

Every employee was very helpful and professional. They also helped me with questions unrelated to original visit. More

by blkussman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Jul 03, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the great review! We're overjoyed to hear that our team at Dorsch Lincoln was helpful and professional during your visit. Don't hesitate to reach out if you have any more questions in the future. Have a wonderful ride!

June 28, 2023

The kindness, transparency, and authentic professionalism of all the staff keeps me as a loyal customer More

by Heather
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
Jun 29, 2023 -

Dorsch Ford Lincoln Kia responded

Heather, thank you so much for your kind words! We're delighted to have you as a loyal customer. If there's anything else we can do for you, please don't hesitate to reach out. Have a fantastic day! - Dorsch Lincoln

June 27, 2023

Samantha was very helpful. Explained everything to me and gave me the estimate of bill. Very nice to work with kind and polite people. More

by jmehandyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Eppler
Jun 28, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the 5-star rating and review! We're delighted to hear that our team at Dorsch Lincoln was helpful and provided excellent service. If you ever need anything in the future, don't hesitate to reach out. Drive safely!

June 27, 2023

Pretty awesome they tell me my AC is broke and a rock hit the condenser so it is not covered under warranty. Couldn’t even show me a picture of wear it was broken. I’ve bought 3 cars at this location and t More

by svann560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Eppler
Jun 28, 2023 -

Dorsch Ford Lincoln Kia responded

I'm sorry to hear about the issue you experienced with your AC. We understand how frustrating it can be when unexpected repairs are not covered under warranty. I would like to look into this further for you and see what we can do to assist. Please contact me at your earliest convenience so we can discuss this matter in more detail. Thank you, Brett Mastey - Service Manager - 920-469-3625

June 26, 2023

Brad was our contact person for the service department, after my sister and brother in law had car trouble. They were visiting from Ontario, Canada. Their car was towed to Dorsch. We were amazed by the out More

by Wilma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 27, 2023 -

Dorsch Ford Lincoln Kia responded

Wilma, thank you for the fantastic review! We're so glad that Brad and our service department could help your sister and brother-in-law out of a tough situation. We appreciate your kind words and hope to see you again at Dorsch Lincoln!

June 14, 2023

The workers in the service department are attentive and helpful. They always make sure I understand repairs that need to be made. I trust them to provide a quality, affordable service. More

by holm906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful review of our Dorsch Ford Lincoln Kia service team! We appreciate your continued trust and look forward to seeing you at your next visit. Take care!

June 13, 2023

Very nicely set up for the repair customers who are served here. Everyone we came in to contact with was very nice and polite. More

by Theresa Suardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Area
Jun 15, 2023 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear that you had a great experience here at Dorsch Ford Lincoln Kia, Theresa! It's wonderful to know that our team provided friendly and professional service during your visit. Thank you for the five-star review and for trusting us with your vehicle. We hope to see you again soon!

May 12, 2023

Very helpful. Service technician gave me a rundown of everything that was going to take place. Gave me an estimate and even called me back to reassure what my esti More

by travey_26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinkade Lo
May 15, 2023 -

Dorsch Ford Lincoln Kia responded

It's great to hear that we've made this a positive service experience for you! Thank you for being a valued member of the Dorsch Lincoln family!

May 09, 2023

My service advisor made us aware of what our car needed & was not pushy as to getting the repairs made. I felt comfortable doing business with him & the dealership. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Dorsch Ford Lincoln Kia responded

Hi Larry, We're glad you had a positive service experience at Dorsch Lincoln! We hope your vehicle continues to serve you well and look forward to your next routine appointment! Thank you!

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