578 Reviews of Dorsch Ford Kia - Service Center
When other dealers were weeks out with service appointments, Dorsch said without appointment , I could leave vehicle there and they would try to fit it in. I had the vehicle back in 2 days with th appointments, Dorsch said without appointment , I could leave vehicle there and they would try to fit it in. I had the vehicle back in 2 days with the problem covered by manufacturer ! Thanks guys. More
Every employee was very helpful and professional. They also helped me with questions unrelated to original visit. They also helped me with questions unrelated to original visit. More
Samantha was very helpful. Explained everything to me and gave me the estimate of bill. Very nice to work with kind and polite people. Explained everything to me and gave me the estimate of bill. Very nice to work with kind and polite people. More
Pretty awesome they tell me my AC is broke and a rock hit the condenser so it is not covered under warranty. Couldn’t even show me a picture of wear it was broken. I’ve bought 3 cars at this location and t the condenser so it is not covered under warranty. Couldn’t even show me a picture of wear it was broken. I’ve bought 3 cars at this location and they act like I threw a rock at my car and broke it. More
Brad was our contact person for the service department, after my sister and brother in law had car trouble. They were visiting from Ontario, Canada. Their car was towed to Dorsch. We were amazed by the out after my sister and brother in law had car trouble. They were visiting from Ontario, Canada. Their car was towed to Dorsch. We were amazed by the outstanding customer service. Thank you SO much!!!! More
The workers in the service department are attentive and helpful. They always make sure I understand repairs that need to be made. I trust them to provide a quality, affordable service. helpful. They always make sure I understand repairs that need to be made. I trust them to provide a quality, affordable service. More
Very helpful. Service technician gave me a rundown of everything that was going to take place. Gave me an estimate and even called me back to reassure what my esti Service technician gave me a rundown of everything that was going to take place. Gave me an estimate and even called me back to reassure what my estimate was going to be. Very happy with my service and will be a returning customer, but let’s not hope it’s necessary to return ha! More
My service advisor made us aware of what our car needed & was not pushy as to getting the repairs made. I felt comfortable doing business with him & the dealership. was not pushy as to getting the repairs made. I felt comfortable doing business with him & the dealership. More