599 Reviews of Dorsch Ford Kia - Service Center
This review is about the customer service provided by Celeste Navarro! I dropped off my husband car, and I was unsure of all the things that he needed them to do… I called him and she talked with him an Celeste Navarro! I dropped off my husband car, and I was unsure of all the things that he needed them to do… I called him and she talked with him answering every question. She made sure we were all clear on what was being done. She was patient, very helpful, respectful. She asked all the right questions to make sure all our needs were addressed. She was absolutely wonderful, and I told her how I appreciated her help. It was obvious that she cared about people and doing a good job. There aren’t enough people in the world that care anymore. This visit was by far the best experience I have ever had at any automotive appointment. Thank you Tina and Shawn Llewellyn More
Talking with the gentleman from the service department was very formal and he followed through really good and explained himself what they all did to my truck and different things so I thought I was very was very formal and he followed through really good and explained himself what they all did to my truck and different things so I thought I was very good More
Brandon listened to the battery problem I was having with my Nautilus. Had it checked out and resolved the issue. Also had an oil change and tire rotation. Got a clean vehicle back, as well my Nautilus. Had it checked out and resolved the issue. Also had an oil change and tire rotation. Got a clean vehicle back, as well More
By far the best dealership I’ve worked with. I find myself continually returning. The service department is friendly and the sales team is also relatable. I find myself continually returning. The service department is friendly and the sales team is also relatable. More
Everyone including the service writer, sales staff and finance staff were extremely helpful. Everything was great finance staff were extremely helpful. Everything was great More
Easy access off the highway. They have friendly and informative staff. Appreciated the free car wash and timely service. I like that I could make appointment online. They have friendly and informative staff. Appreciated the free car wash and timely service. I like that I could make appointment online. More
I was very satisfied with the maintenance done on my car. I was acknowledged in a timely manner and a complimentary shuttle was set up for me back home. I got a call back that my car was done and the shutt I was acknowledged in a timely manner and a complimentary shuttle was set up for me back home. I got a call back that my car was done and the shuttle driver picked me up within 15 minutes. Everything was done in a friendly and professional manner. Dorsch is a great dealership to do business with. More
Thomas did an excellent job explaining everything for my truck. Would recommend to anyone needing service truck. Would recommend to anyone needing service More