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Dorsch Ford Lincoln Kia

Green Bay, WI

4.7
1,877 Reviews
Dorsch Ford Lincoln Kia is proud to serve our customers around the Green Bay area and worldwide as your certified dealer for over 48 years. At Dorsch Ford Lincoln Kia we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including our quick lube center. Dorsch Ford Lincoln Kia, your certified dealer, serving the Green Bay area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Dorsch Ford Lincoln Kia!
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2641 Eaton Rd

Green Bay, WI

54311

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Showing 1,877 reviews

December 27, 2023

Paid for some thing I beleave they did and did not care for Sam in service dept did not understand how something got turned off when they were the last one in the settings cost over $300 engine light came More

by dendebo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 03, 2024 -

Dorsch Ford Lincoln Kia responded

I'm sorry to read about your experience with our service department. It's important that we provide clear and accurate information, especially when it comes to vehicle maintenance. I understand how this could cause confusion and frustration for you. We'd like the opportunity to look into this further - please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Brett Mastey - Service Manager - 920-469-3625

December 26, 2023

Arrived and staff welcomed me and had my appointment information pulled and ready. In for update for anti theft . Told time would be up to 1.5 hours and done within time frame. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Williquette
Jan 02, 2024 -

Dorsch Ford Lincoln Kia responded

Hey Mar, thank you for the 5-star rating! We're glad to know your visit at Dorsch Lincoln was efficient and timely. We always aim for a smooth experience. We look forward to serving you again! Drive safely!

December 20, 2023

Received very good service,everyone was courteous; I brought vehicle in for an oil change. I had very good service at every step of the way. Al provided all the information and time that would take, he More

by sandyp1457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dorsch Ford Lincoln Kia responded

Hey Sandy, thank you for the 5-star rating! We're glad to know you had a positive experience with our team and Al at Dorsch Lincoln! We look forward to assisting you again in future service visits!

December 13, 2023

I made an appointment to have my tires replaced, oil changed, and the rear liftgate inspected. My appointment was two weeks from the time it was scheduled. On my arrival I was notified that my tires we More

by Karnac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Dec 14, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the review. We're grateful for your patience during your recent visit and appreciate you giving us the opportunity to compensate you for the inconvenience caused. Thanks for your continued support, we look forward to serving you more efficiently next time! - The Dorsch Ford Lincoln Kia Team

December 11, 2023

They were very helpful and very professional. They got my vehicle done when they said. More

by John.oldeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Bott
Dec 12, 2023 -

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

December 10, 2023

Excellent customer servile service. Friendly service staff, timely and kept us advised of the progress. More

by hurleylw401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Dorsch Ford Lincoln Kia responded

We're delighted to know you had an excellent experience with our service staff at Dorsch Lincoln. Thanks for appreciating their friendliness and timely updates!

December 08, 2023

I have been always greeted with a friendly face. The area is always clean and the lounge is very comfortable. I was told it would be about 1hour for the oil change, tire rotation and air filter repl More

by Sbierowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Dorsch Ford Lincoln Kia responded

It's great to know you've had consistently positive experiences with us here at Dorsch Ford Lincoln Kia! We're glad Tom and the team could get your car serviced efficiently during your recent visit. Thanks for choosing us for your automotive needs and we'll see you next time!

December 05, 2023

Excellent service department and people, that’s why I always go to Dorsch with my vehicles More

by trink427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

December 05, 2023

I called Dylan Fletcher and told him that I was looking for 4 tires for my Chevy Sonic. He contacted the service center. Then got back to me with 3 different options . We set a time and date to have the ti More

by Patricia Strand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Fletcher
Dec 06, 2023 -

Dorsch Ford Lincoln Kia responded

Patricia, it sounds like Dylan and the team at Dorsch Lincoln provided you with top-notch service! We're glad to know your tire replacement went smoothly. Thanks for choosing us, and happy holidays!

December 03, 2023

The service team is outstanding. I have been to several dealerships in the area and haven’t felt taken care of as much as Dorsch. More

by Jkosc603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dorsch, Dan Dorsch
Dec 05, 2023 -

Dorsch Ford Lincoln Kia responded

We're so glad to know that our service team at Dorsch Lincoln stood out in your experience. We always aim to make every visit special and it's great that you felt well taken care of!

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