Dorsch Ford Lincoln Kia
Green Bay, WI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 6:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Casey was absolutely wonderful to work with. He was courteous, approachable, answered our questions quickly and accurately, and even proactive - he answered the questions we didn't know to ask. He was courteous, approachable, answered our questions quickly and accurately, and even proactive - he answered the questions we didn't know to ask. He was great at keeping us in the loop regarding our additions to the truck and delivery status. Casey made sure that we were able to see all of our options and that we were comfortable with our final decision. We could not be happier with our experience with Casey and are so happy with our new truck! More
Casey Davidson was absolutely wonderful to work with. He was courteous, approachable, answered our questions quickly and accurately, and even proactive - he answered the questions we didn't know to ask. He was courteous, approachable, answered our questions quickly and accurately, and even proactive - he answered the questions we didn't know to ask. He was great at keeping us in the loop regarding our additions to the truck and delivery status. Casey made sure that we were able to see all of our options and that we were comfortable with our final decision. We could not be happier with our experience with Casey and are so happy with our new truck! More
All of the staff I interacted with were friendly and helpful. Ray showed me the carfax-equivalent and what work had been performed at the shop to make the vehicle run better. I did feel "pushed" into p helpful. Ray showed me the carfax-equivalent and what work had been performed at the shop to make the vehicle run better. I did feel "pushed" into purchasing this vehicle. Also, it was advertised online at a lower price, and I had to provide a printout of the for-sale page in order to get the advertised price. Aside from that, it was a decent experience. Unfortunately, the used car I was considering does not seem to have been inspected prior to going out on the lot. The salesperson I interacted with insisted that the vehicle had undergone a "125-point" inspection. Not sure what points they checked, since an inspection by an independent mechanic found a nice list of things wrong with this vehicle that were not declared. One of the external blinker lights was out, 3 out of four brakes were leaking fluid, there was a pile of mouse poop and dog food in the air filter enclosure, leaky struts, non-working this, that, and the other thing. The sales people seemed to be unaware that this vehicle was unfit for sale at any price. I would call into question the competency of the service department for missing things that should have been caught. Either that or the paperwork was filled out dishonestly, and the salespeople are trying to peddle crap. This particular vehicle seemed a bit old for a brand dealership, so maybe they'll do the right thing and send it to auction, or fix the problems and make it sale-able without adding too much to the sticker price. Your mileage may vary, but if you're considering a used car make sure to get it inspected at an outside mechanic before purchase. More
Great dealership. We had an excellent experience there. They have a garage to pull cars in which was great because it was miserable outside. They were very patient with our kids and the need to switch cars They have a garage to pull cars in which was great because it was miserable outside. They were very patient with our kids and the need to switch carseats for our test drive. Casey Davison was the best salesperson we encountered on our search for a new vehicle. More
I had an awesome experience at Dorsch Ford. Everyone was so nice and did everything they could to assist me and were extremely helpful since this was my first time buying a new car. They answered all of my so nice and did everything they could to assist me and were extremely helpful since this was my first time buying a new car. They answered all of my questions and I truly felt like they had my best interest at heart. It made the process of buying a car a lot more fun! More
Our sales person took all the time we needed to help us find the vehicle that was right for us. We never felt rushed or pushed into any decisions. Great experience. find the vehicle that was right for us. We never felt rushed or pushed into any decisions. Great experience. More
Dorsch service is exceptional! Everyone we worked with was very cordial, inviting and gave the impression that they wanted you to be there. We have had the complete opposite experience at another Ford de was very cordial, inviting and gave the impression that they wanted you to be there. We have had the complete opposite experience at another Ford dealership in a neighboring town. We were happy to make our purchase with a dealership that wanted our business. More
I have bought many vehicles and I have never done it with such ease and exceptional customer service. Brad Zerelli was an amazing help in my quest to find the perfect vehicle! He worked around my schedule an such ease and exceptional customer service. Brad Zerelli was an amazing help in my quest to find the perfect vehicle! He worked around my schedule and even brought a vehicle for me to see while I was working! When I went to pick up my awesome new car I was not only greeted by a friendly salesman named Ryan, I was also helped immediately by another Ryan who was just as fast and engaging! I can't say enough wonderful things about these three guys and I highly suggest that you go to Dorsch for any of your vehicle needs! Thank you Dorsch, Brad and They Ryan's ;) for a great experience!!!! More
The dealer seemed genuinely concerned with my needs. He listened when I described what I had in mind and steered me in the right direction. Very courteous. A pleasure to work with. listened when I described what I had in mind and steered me in the right direction. Very courteous. A pleasure to work with. More
Bought a 2010 used vehicle yesterday and can't say enough good things about this dealership, the staff, particulary Mike Klug, and the vehicle itself! Great place to do business. And Kudos to the man who good things about this dealership, the staff, particulary Mike Klug, and the vehicle itself! Great place to do business. And Kudos to the man who helped sync my phone with the car system, Brad, I think. I really feel this dealership's staff go the extra mile! More