Dorsch Ford Lincoln Kia

We went to Dorsch Ford West and highly recommend this dealership. Great customer service, very accommodating and great overall experience. Great job Ryan & Mark. Thanks again! dealership. Great customer service, very accommodating and great overall experience. Great job Ryan & Mark. Thanks again! More

I had been looking for a car for about a month when I found the Kia at the Dorsche west location. I was a little nervous to go car shopping on my own but the experience was great from start to finish. found the Kia at the Dorsche west location. I was a little nervous to go car shopping on my own but the experience was great from start to finish. I hadn't even driven another car besides mine in 10 years, but Ryan's friendly conversation and helpful information on the test drive made me feel comfortable. After agreeing on a trade in value for my old car and getting my loan set up, I was happy to pick up my "new" Kia the next day. The overall process was better than I expected-friendly staff, no pressure, gave information about optional warranties without pushing them, and fair pricing. More

Paul Brault is interested in me and the car my wife and I really need for the winters in Wisconsin. New to the area, we are not certain what is best-- but we know what we like! Paul inquired about my inter really need for the winters in Wisconsin. New to the area, we are not certain what is best-- but we know what we like! Paul inquired about my interests and lifestyle – even the test drive was not putting pressure to buy but showing me the area and introducing me to the dealership – creating a relationship. But when I had questions or requests – Paul either had the answer immediately (in 95% of the cases!) or else obtained an answer just a few minutes later from his boss or one of his co-workers. Paul really made a difference – and I think once my wife sees and test drives the new 2014 Ford Escape, we'll be purchasing one "in the color she wants!" -- Friendly, open and accommodating - it's not just buying a car, it's starting a friendship! A great experience – looking forward to our next appointment. Regards, Steve Friday 22 November 2013 More

We were looking for a lease deal on a smaller SUV. We were moving from a van and wanted something comfortable, slightly smaller and better gas mileage. The Ford Escape met all our criteria we were looki were moving from a van and wanted something comfortable, slightly smaller and better gas mileage. The Ford Escape met all our criteria we were looking for. It is an extremely comfortable ride (engine was quiet and tires rode smoothly over some rough roads), very easy to handle and the 4WD provides the extra protection during the Wisconsin winter months. We worked with Paul Brault and Cody Graf and both gentlemen were very friendly and easy to deal with. They were not pushy and gave us the information that we needed and supported us through the process. I would not hesitate to send friends and family to this dealership. More

Not a whole lot to say. Ryan was professional, friendly, and on the ball. I don't have a whole lot of time to waist on shopping around for a vehicle so Ryan made it convenient to test drive after regular wo and on the ball. I don't have a whole lot of time to waist on shopping around for a vehicle so Ryan made it convenient to test drive after regular work hours, and complete/close the sale within 24 hours. I am comfortable with referring friend and family to Ryan. If Ryan is still with Dorsch in a couple years (time to get back in a F-250) I will be giving him a call. More

I was looking for a specific vehicle and contacted the Dorsch West online after an internet search. I was contacted right away. They were very professional and I didn't feel like I have with other car dea Dorsch West online after an internet search. I was contacted right away. They were very professional and I didn't feel like I have with other car dealers. There was never any pressure and Ryan did a good job of presenting what I could do on the deal and we were able to get it done. I would recommend Dorsch West to anyone looking for a quality used car. More

We just went to Dorsch West to begin looking at cars and found one right away. Gene was very helpful with showing us cars that fit our price range and preference. Any question we had was answered by Gene an found one right away. Gene was very helpful with showing us cars that fit our price range and preference. Any question we had was answered by Gene and he made sure to follow up afterwards to make sure we were satisfied with our purchase. Gene and everyone at Dorsch West made it a great experience buying a car. More

My fiance, son, and myself had a very good experience working with Gene, we told him what exactly what we were looking for and what we were looking to spend. He didn't try to sell us anything that didn' working with Gene, we told him what exactly what we were looking for and what we were looking to spend. He didn't try to sell us anything that didn't meet our needs, and it was nice to have somebody who listened and gave us a tour of vehicles that fit our style and price range. Everything was so smooth from driving into the parking lot, and leaving with a vehicle. Everybody there was friendly and had a smile on their face. We will definitely be back in the future if we are looking to buy again, and would recommend this dealership to anyone looking. More

George was AMAZING!! Even though we had a little hiccup with our title he stayed positive and with the help of Debbie and Cody we made our purchase!! Very friendly atmosphere! Thanks!! with our title he stayed positive and with the help of Debbie and Cody we made our purchase!! Very friendly atmosphere! Thanks!! More

My experience with Paul and Ryan was very very good. I have tremendous respect for their efforts and the time it took to walk me through the car buying experience. Explaining all the bells and whistles is have tremendous respect for their efforts and the time it took to walk me through the car buying experience. Explaining all the bells and whistles is always a nice touch and when i indicated i had knowledge of some aspect of the vehicle they did make me feel like an idiot and go over it any way. That's great customer service. Having the owner come over at the end to make sure my purchase was a pleasant experience was an excellent touch. More