Dorsch Ford Lincoln Kia

Great Job I had a super customer experience at Dorsch West. The 2 people I worked with were very friendly and knowledgeable. I would recommend this dealership t I had a super customer experience at Dorsch West. The 2 people I worked with were very friendly and knowledgeable. I would recommend this dealership to anyone I know that is considering purchasing a vehicle. More

Best customer service ever!!! I needed a new vehicle and Gene Eck was very helpful in helping my find exactly what I wanted. He really went above and beyond to help me and I will I needed a new vehicle and Gene Eck was very helpful in helping my find exactly what I wanted. He really went above and beyond to help me and I will never go anywhere else to buy a vehicle! More

Great expereince with the salesman, not so much with finance Shopping for the car with Brad's help was really great and a low key experience. This was exactly what I was looking for while car shopping. I was Shopping for the car with Brad's help was really great and a low key experience. This was exactly what I was looking for while car shopping. I was really unhappy with how the financing department handled the loan. No one called to talk about the numbers in the week leading up to getting the car. I ended up calling my salesman to help get the paperwork looked at. When I did talk to someone in financing (just hours before picking up the car) it felt rushed and at least once I mentioned that the numbers he was quoting me varied from what I had been told while I was at Dorsch. The man was very helpful when it turned out my partner had forgotten his checkbook. Eventually everything worked out but financing should have been handled earlier in the week, not hours before picking up the car. Brad was very helpful, professional and made sure I knew how the car worked before leaving. I also appreciated his followup call. More

Brad Zerilli did an awesome job helping us find the perfect car that was in our price range. Putting our needs before his when it came to price, was unexpected and greatly appreciated! The follow up se perfect car that was in our price range. Putting our needs before his when it came to price, was unexpected and greatly appreciated! The follow up service has been great as well.... HIGHLY recommend Dorsch Ford Kia of Green Bay for anyone looking for a new or used car! More

I was scared when I first went in because I was not sure what to expect and I really did not want to leave without a car. He helped me beyond my expectations and I left with a beautiful car. and i love my what to expect and I really did not want to leave without a car. He helped me beyond my expectations and I left with a beautiful car. and i love my new/used car. thanks to gene eck!!!!! More

Genuine Salesman, who truly listens I had been looking for a vehicle for 7 days and it, so far, had been such an awful experience. Every sales person I had encountered was out to just ma I had been looking for a vehicle for 7 days and it, so far, had been such an awful experience. Every sales person I had encountered was out to just make the sale and not truly listening to me. I am making a huge move to a new state far from Wisconsin and I needed something reliable in price range I felt comfortable. Gene listened to me, and I could tell he truly cared of my situation. I am a younger girl, so I deffinetly am not too up on car parts and how to fix them. He made sure the vehicle I got was safe, reliable, and a good one at that for my big move. Thanks Gene, I truly appreciate your truthfullness, genuine personality, and care for me as a customer. More

This was my first car buying experience. Originally I went to 2 other dealerships in Green Bay, but neither of them were places I felt comfortable purchasing a vehicle from. At Dorsch Kyle helped me find went to 2 other dealerships in Green Bay, but neither of them were places I felt comfortable purchasing a vehicle from. At Dorsch Kyle helped me find a car I was interested in and let me take it for a test drive. When I came back he talked about the features of the car, warranty, road side assistance, and overall what certified pre-owned meant. This was great since I really didn't know anything about buying a car or even what I wanted. Then I went back a few days later and worked with Debbie to purchase my car. She helped explain all of the forms and warranty information. I love my new car and I would definitely recommend this dealership to anyone! More

We came back to this dealership to buy another vehicle, because we hate dealing with the typical "car salesman". You know the type:pushy and just wanting to get a car off the lot. Dorschfordkia has stuck i because we hate dealing with the typical "car salesman". You know the type:pushy and just wanting to get a car off the lot. Dorschfordkia has stuck in our mind as a place that cares about their customers. We are tough customers with high expectations for a great deal. Paul Smith heard our needs and delivered our dreams. He went above and beyond in service and he treated us like family. Every time we drive our new/used Jeep Commander we will think of our great time spent with Paul. He will forever be a part of our family! Thank you Paul! More

Matt and the staff were very friendly and easy to work with on the purchase of my Ford Escape. The process went quickly and he explained all of the features of the vehicle. Matt even introduced me to the with on the purchase of my Ford Escape. The process went quickly and he explained all of the features of the vehicle. Matt even introduced me to the service team. Overall it was an excellent experience and I will recommend Dorsch West to friends and family. More

Dorsch Ford... "The Real Deal"? In a word... YES. After putting 288,000 on my Chevy Malibu, I knew I needed to start looking for a different car soon. And yes, I was looking fo In a word... YES. After putting 288,000 on my Chevy Malibu, I knew I needed to start looking for a different car soon. And yes, I was looking forward to getting a new (different) car... but, I wasn't looking forward to actually shopping for one. Ryan Ratsch was the first person I spoke with at Dorsch and made the entire buying process an easy one. He answered all of my questions with real answers, and didn't play any 'sales games' like I encountered when I called a different dealership down near Milwaukee. And on top of that, Ryan called me back just like he said that he would. If you're looking forward to getting a new car but dreading the process, give Ryan at Dorsch a call... you'll be glad you did. More