Dorsch Ford Lincoln Kia
Green Bay, WI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 6:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Leased a new Kia Sportage Dylan was extremely helpful in assisting my lease. Informative, empathetic and knowledgeable. James Vertz was super in explaining my various options a Dylan was extremely helpful in assisting my lease. Informative, empathetic and knowledgeable. James Vertz was super in explaining my various options and he was attentive to my financial needs. More
Jon Stratton Thank you, Jon, for another great and worry-free visit to Dorsch. Everyone is always very friendly and the staff does a wonderful job of keeping thos Thank you, Jon, for another great and worry-free visit to Dorsch. Everyone is always very friendly and the staff does a wonderful job of keeping those customers who are waiting for their vehicles, informed and well appraised of what is happening during the entire process. You were almost exact on my wait time and the comfortable lounge, along with refreshments, made the time pass quickly.......all is appreciated. Judy K More
Excellent Service Jon Stratton in the service department was very helpful when we had an issue with our Kia Sorento’s engine. He resolved the problem in a timely and pr Jon Stratton in the service department was very helpful when we had an issue with our Kia Sorento’s engine. He resolved the problem in a timely and professional manner. We have always had good service at Dorsch but Jon’s friendliness and follow up made it a “great” experience. Dorsch/Kia stood behind their product and we will be buying our next car from them. More
Great customer care and support! These guys get things done and done right! They take care of the customer and make sure everything is just the way you want it. I am a return customer These guys get things done and done right! They take care of the customer and make sure everything is just the way you want it. I am a return customer because of the satisfaction. Not like many other dealers. These guys are special to work with! More
Well oiled machine. From the time of my vehicles break down to the time of it being repaired and finished was well orchestrated. Communication was good. Job was done in a From the time of my vehicles break down to the time of it being repaired and finished was well orchestrated. Communication was good. Job was done in a timely manner. I was actually pleasantly surprised. I talked with 4 to 5 different people through the process and they were all very professional. WELL DONE! PS Unable to give kudos to your staff because it was all done by phone. I'm sure you have on record who I dealt with. Sincerely Terry Z More
Helpful, knowledgable staff I started out planning to lease, Greg was not pushy but helped me to find the best car for me. Here was very knowledgeable, and extremely patient a I started out planning to lease, Greg was not pushy but helped me to find the best car for me. Here was very knowledgeable, and extremely patient as I decided and purchased my vehicle. He went through all the operating details so that I knew how the car worked and invited me to call him with any questions. Brad was knowledgeable about the warranties and helped me select what was best for my vehicle. Overall Dorsch rates 5 stars for their great service! More
Lack of Integrity Whatever you do – DO NOT buy your next vehicle from Ray Besaw at Dorsch Ford/KIA in Suamico. Last Thursday (9/5/19) I spoke with Joe Newton in sales Whatever you do – DO NOT buy your next vehicle from Ray Besaw at Dorsch Ford/KIA in Suamico. Last Thursday (9/5/19) I spoke with Joe Newton in sales and mentioned that I was really interested in a truck they had listed. He informed me that it was available but they couldn’t sell it yet because it was a fresh trade-in and the titled hadn’t cleared. I asked if I could still stop by and see it and he said that he would have to talk to his manager. When Joe came back to the phone, he said that I could look at it but not drive it yet because of the situation with the title. He then went on to say that if I liked the truck, we could write up a sale contingent on a test drive. Since I live in Wausau (1&1/2 hours away) and own a small business, the soonest I could get there would be Saturday (9/7/19). Joe said it wouldn’t be a problem and that I would have the first option on purchasing the truck. He then told me that he would be on vacation but he would set me up with an appointment with Ray Besaw. I show up at 9:30am on Saturday and a young man at the front desk told me that Wes wouldn’t be in until 10am. No problem, I ran over to the gas station and when I came back to the dealership Wes met me at the front desk and shook my hand and smiled and said he was sorry but they had just sold the truck that morning. Needless to say, I was more than a bit surprised and not to mentioned quite disappointed by his overall lack of integrity. If you are planning to by a car from Dorsch Ford/KIA, I would highly recommend that you work with anyone other than Ray Besaw! More
Very pushy Tomas seemed to want to push my wife to do additional work when she stated she wanted to talk to her husband first. He also said that if I don’t give Tomas seemed to want to push my wife to do additional work when she stated she wanted to talk to her husband first. He also said that if I don’t give him all 5 stars don’t bother doing a review. My wife didn’t like his attitude at all More
Satisfied Predictable Got the price I was anticipating. Got the curtsey and respect I was anticipating. Confident with service after the sale. That's all I have to say. Got the price I was anticipating. Got the curtsey and respect I was anticipating. Confident with service after the sale. That's all I have to say. More
Well taken care of, polite, great customer service Mike Lebak was fantastic to deal with. He was very knowledgeable about the vehicle I purchased and had an answer for all of my questions. He was very Mike Lebak was fantastic to deal with. He was very knowledgeable about the vehicle I purchased and had an answer for all of my questions. He was very laid back and I didn’t feel pressured to do anything I wasn’t comfortable with. More