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Dorian Ford

Clinton Township, MI

Overview
Reviews
Vehicles
4.6
244 Reviews
Call Dealership (586) 792-4100

35900 Gratiot Ave.

Clinton Township, MI

48035

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Showing 244 reviews

October 27, 2021

100% awful!!! Found a truck, went over pricing and everything else. They sent me wire information and after I sent wire, was told I couldn't purchase. Sold to someone else for more. I currently own 2 More

by joe.conjerti
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Champ
Report | Print
Oct 27, 2021 -

Dorian Ford responded

Joe, It is unfortunate we were not able to make this transaction happen. But as you know, there were other issues that prevented this purchase. If you would you like to discuss this further, please reach out to us at (586) 792-4100.

Oct 27, 2021 -

joe.conjerti responded

You still today show other trucks available on your lot for sale!! Be careful buying from them- your word is your badge of honor and they don’t honor theirs!! I would hate to see what their service department is like.

October 26, 2021

Great service and very professional easy process and the truck is great Thank you see you again More

by Art-Troydq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Oct 26, 2021 -

Dorian Ford responded

Art, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Derek. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Oct 26, 2021 -

Art-Troydq responded

Thank you and your very welcome Hope to do business again soon .

October 21, 2021

I've worked with Roy for my last 2 vehicles. He makes the process so simple from start to finish while still keeping you informed of every step of the way. Fantastic customer service, positive attitudes all More

by ford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Matthews
Report | Print
Oct 21, 2021 -

Dorian Ford responded

Ford1, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

October 02, 2021

Dealership is filled with nice people that make the process of getting a car smooth. More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dyjewski
Report | Print
Oct 04, 2021 -

Dorian Ford responded

Donna, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Mike. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

October 02, 2021

Very good..prompt..service.i just leased my second vehicle with no problems at all!! More

by tjc35300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Oct 04, 2021 -

Dorian Ford responded

Tjc35300, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Doug. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

September 30, 2021

Roy demonstrated a passion with both of our new leases. Never used Roy or Dorian FordThank you More

by ntumb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy, Matthews
Report | Print
Oct 04, 2021 -

Dorian Ford responded

ntumb, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

September 29, 2021

Everything went smoothly and was very well organized . I Everything went smoothly and was very well organized . I only had to sign some paperwork. More

by Cecresswell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gardner
Report | Print
Sep 29, 2021 -

Dorian Ford responded

Cecresswell, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Brandon. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

September 15, 2021

Dorian Ford did a great job getting me what I wanted in my new truck. Also great customer service taking care of me. More

by Wayno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hawkins
Report | Print
Sep 15, 2021 -

Dorian Ford responded

Wayno, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Doug. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

September 01, 2021

This is my second experience dealing with Dorian Ford and have been satisfied both times with Collette Erickson who helped me with both leases. Would give a thumbs up to dealership. More

by Razzle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Erickson
Report | Print
Sep 07, 2021 -

Dorian Ford responded

Razzle, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Colette. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

August 27, 2021

I would buy another Ford from Matt Geise. He did an outstanding job. More

by btortomasi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Giese
Report | Print
Aug 27, 2021 -

Dorian Ford responded

Btortomasi, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Matt. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

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